★★★★★
based on 3670 reviews published
Latest customer reviews
Very good frying pan, a little heavy for me but does its job well, especially with meat.
Delivered very quickly and the pan is spotless - thank you!
Fast, well-packaged shipment
Excellent product, just as I expected.
Packaged with care! I'm looking forward to giving it to my husband for Christmas so I can finally try out this beautiful frying pan.
Order delivered on time. Quality product. Perfect customer service. I recommend +++
TB
Good experience. Fast and very well packaged.
Very good products that I recommend
Package well received. Gift for Christmas.
I'm impressed and very satisfied with the results when cooking meat or potatoes. I have no regrets.
I'm just discovering this product but the first uses are convincing.
I received my parcel very quickly, and it was superbly packaged!
This is not a comment on the quality of your products... But I don't understand that the buyer is responsible for the return if the product is not suitable...
Thank you for sharing your review and we understand your concern about return shipping costs.
Our returns policy is designed in accordance with the Hamon law. In the event of retraction, it is the buyer who bears the return costs, as indicated in our General Sales Conditions.
Thank you for your understanding. Yours faithfully
Perfect. The parcel was superbly packed. Thank you
It's a gift
Good quality material, delivery on time and very well protected. I'm preparing a new order to change my pots and pans!!!!
Perfect
Very carefully packed parcel. Satisfactory delivery time. The quality of the products has been proven for a long time.
Very satisfied with my purchase. Rediscovering the good taste of meat, what a pleasure...
Fast delivery and just what I expected.
Very good quality, well packaged Sébastien
We received a frying pan with defects (stain approx. 10cm grey with stars +1 black stripe running across the bottom of the pan. We contacted the service department twice. They got back to us asking for clarification, then nothing. This does not correspond to the TV report, where the slightest stain would send the pan to the scrap heap!!!!
The stripes you see on your stove are not a quality defect. It's just the material, and in no way affect your product.
We would like to emphasize that our stove is made of raw steel, which makes it an exceptionally robust product. Rough steel is renowned for its durability and strength, and may naturally show slight marks which in no way affect the performance of the pan.
We have sent you an e-mail with answers to your questions, as well as details and advice on this product range.
Best regards.
Very good
I did well to trust the reviews, it's perfect!!! And great packaging.
Perfect purchase
I've just received it as a Christmas present, the sauté pan is as shown and it seems very sturdy. Just have to try it out.
Everything was very professional. Very friendly and professional telephone contact. The delivery was perfectly packaged. Frankly, a great experience. At the same time, I had placed an order on the Mathon site (a piston). Next time I'll definitely go directly to De Buyer for the quality of their service.
No problem at all
Very good quality nice finish .very satisfied
Eh, very satisfied with my purchase, the TASTE is there 👌👌👌👌
Nothing to say Everything went well
Excellent quality products.loyal customer always very satisfied.
Products of exceptional quality, delivery time and packaging. Perfect
Quality products
Very good quality
Well received my order. Items very well packed. Conforms to my request.
Received on time. Article seems to correspond to the quality indicated.
Delivery on time Top packaging
Order exactly what I wanted. Delivery as planned.