★★★★★
based on 3670 reviews published
Latest customer reviews
Very good quality material and receipt of the parcel super well packed.
High-quality equipment for healthy cooking. A little expensive to buy, but quality is priceless!
As expected, great
The parcel arrived very quickly, the contents were very well protected and we are delighted with our purchase. Beautiful pans and very good quality.
Everything perfect, excellent products, I love the sauteuses and poiles choc extreme, I use them for everything thank you
Exactly matches my order
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Meets my expectations, quality, French manufacture, but I haven't used it because I'm going to give it away.
Perfect order, products and packaging from DeBuyer. Thank you
Fast and accurate delivery. Fully satisfied.
I apologize in advance for the bad review. But the dimensions of the piece were not displayed on your website. My pastry chef and I thought it should be standard. Except that the piece is 2 cm too long. So it's of no use to me.
If you have any doubts about your order, please contact our customer service department by e-mail: [email protected] or by telephone: 0329300793.
Our team will be delighted to advise you. Best regards.
Perfect!
I've been looking for this type of article, so I'm going to complete my series.
Very pleased
Excellent opera mold
Good value for money
Perfect!!!
Always satisfied
The products are magnificent and I can only congratulate customer service for its friendliness, understanding and speed of reaction. Well done. We'd like to see a lot more like this on the net ... and elsewhere.
The iron pans are obviously excellent... But one of them arrived deformed by a shock in transit, and I have great difficulty in making contact with buyer's...
We apologize for the delay in responding, which can sometimes take a few days.
Although we received your e-mail on 26/11, it seems that we replied on 27/11. We have sent you a second e-mail with a proposed solution to your problem, which we hope you will find satisfactory.
We appreciate your understanding.
Yours faithfully
At last a real stove at home steak patate saute and omellette are better
The edges of the pan are too low and the handle is hot when touched without gloves.
A non-stick frying pan is designed for low-temperature cooking, to reheat or reappropriate a dish. Under these conditions, the handle should not become hot. However, if you wish, you can use an insulating sleeve to minimize heat transmission. We encourage you to contact our customer service department at: [email protected]
Our team will be delighted to help you find a solution to your needs.
Thank you for your understanding. Best regards.
I've just reordered from debauyer, after buying a cast-iron frying pan from them, which took me a long time to use because I didn't really understand how to use it, I'd washed it and left it to dry and it had rusted... So I ended up calling De Buyer customer service, where I immediately got a very friendly person, who explained to me very clearly how to use and maintain a cast-iron frying pan. I follow the recommendations to the letter, and then, revelation: with the same recipe as for years, my pancakes were exceptionally melting, they simply didn't taste the same and were delicious as ever! My children and I couldn't believe it. The quality of the cooking and baking utensils is so impressive, I really don't regret buying from De Buyer!
Good product, as I expected. Perfect.
Thank you, my son is delighted with the madeleine and muffin moulds.
Sometimes a bit confusing, but a very pleasant site
Stove. well made with a very long handle, practical for use in a fireplace.
Excellent quality products and fast delivery. I recommend it!
Quality materials and fast delivery!
All OK.
Order very well packaged. fast and reliable delivery
The pan arrived on time impeccable delivery
Ordering and delivery were quick and easy. However, the product purchased (shortbread kit) does not fulfil its function.
Very good product and fast delivery 👍
Professional quality equipment!
Quality products and great customer service, and yes, that's rare enough to mention.
Product meets my expectations and is of very good quality.
Impeccable ordering experience: fast and reliable delivery.
Very good, the parcel arrived on time.
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