★★★★★
based on 3775 reviews published
Latest customer reviews
It's a gift
Good quality material, delivery on time and very well protected. I'm preparing a new order to change my pots and pans!!!!
Perfect
Very carefully packed parcel. Satisfactory delivery time. The quality of the products has been proven for a long time.
Very satisfied with my purchase. Rediscovering the good taste of meat, what a pleasure...
Fast delivery and just what I expected.
Very good quality, well packaged Sébastien
We received a frying pan with defects (stain approx. 10cm grey with stars +1 black stripe running across the bottom of the pan. We contacted the service department twice. They got back to us asking for clarification, then nothing. This does not correspond to the TV report, where the slightest stain would send the pan to the scrap heap!!!!
The stripes you see on your stove are not a quality defect. It's just the material, and in no way affect your product.
We would like to emphasize that our stove is made of raw steel, which makes it an exceptionally robust product. Rough steel is renowned for its durability and strength, and may naturally show slight marks which in no way affect the performance of the pan.
We have sent you an e-mail with answers to your questions, as well as details and advice on this product range.
Best regards.
Very good
I did well to trust the reviews, it's perfect!!! And great packaging.
Perfect purchase
I've just received it as a Christmas present, the sauté pan is as shown and it seems very sturdy. Just have to try it out.
Everything was very professional. Very friendly and professional telephone contact. The delivery was perfectly packaged. Frankly, a great experience. At the same time, I had placed an order on the Mathon site (a piston). Next time I'll definitely go directly to De Buyer for the quality of their service.
No problem at all
Very good quality nice finish .very satisfied
Eh, very satisfied with my purchase, the TASTE is there 👌👌👌👌
Nothing to say Everything went well
Excellent quality products.loyal customer always very satisfied.
Products of exceptional quality, delivery time and packaging. Perfect
Quality products
Very good quality
Well received my order. Items very well packed. Conforms to my request.
Received on time. Article seems to correspond to the quality indicated.
Delivery on time Top packaging
Order exactly what I wanted. Delivery as planned.
Super mold meets my expectations
Very satisfied
Fast, efficient and well packaged.
Beautiful products, simple ordering and efficient logistics
Top
Ordered a pepper mill. Received in an extremely well-packaged parcel, with no risk of damage. Very good quality and finish. Would recommend 100%.
Order lost in the post. De buyer refuses to take care of anything and I'm left to fend for myself (even though they are legally responsible for the parcel until I receive it). This Christmas present probably won't be under the tree. Next time I'll go through Amazon.
First of all, we would like to apologize for the inconvenience caused by the loss of your parcel by the Colissimo delivery service. We understand the importance of receiving your order on time, and sincerely regret any complications this may have caused.
We took the necessary measures as soon as we became aware of the situation. A new order was immediately dispatched, and we are delighted to note that it was successfully delivered on 22/12/2023.
Your satisfaction is our priority, and we hope that despite this incident, you will be able to fully enjoy your products. If you have any further questions or concerns, please do not hesitate to contact us. Thank you for your understanding and trust.
Yours faithfully
Very good. Fast shipping. Very secure package
Fast delivery, careful packaging, everything was great 🙂 Happy Holidays to you ❤️
Top, good quality fabric; careful shipment
Very good service quality product
Super stove
Nickel
Impeccable, on time and the quality seems to be there
Fine