9.7/10
★★★★★
based on 3670 reviews published

Latest customer reviews

5 /5
★★★★★

Fast, reliable and top quality.

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Laurent S.
purchased on 05/11/2023
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5 /5
★★★★★

Perfect

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Christophe J.
purchased on 03/11/2023
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5 /5
★★★★★

Relay point delivery ok, impeccable packaging, very convincing product (one week of use)! Beautiful grind. Great replacement for an expensive French product whose acrylic body broke up...

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Richard R.
purchased on 03/11/2023
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5 /5
★★★★★

Quality products

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Francoise D.
purchased on 04/11/2023
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5 /5
★★★★★

Very good material

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Fabrice M.
purchased on 06/11/2023
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5 /5
★★★★★

Everything is perfect

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Daniel R.
purchased on 04/11/2023
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4 /5
★★★★☆

Overall satisfied with the quality of the Alchimy range, but disappointed with the stainless steel lids offered, which come from the Prim'appetit range and don't fit the pans well. Glass lids fit better.

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Nils E.
purchased on 02/11/2023
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Answer from DE BUYER
Hello, thank you for your interest in our products. The stainless steel lid recommended for the ALCHIMY and PRIM'APPETY collections is indeed the same, and fits both collections. Despite a slight play on the ALCHIMY, the lid fits snugly and doesn't wobble.
What's more, the ALCHIMY glass lid fits perfectly with the ALCHIMY collection, as shown in the PDF catalog available on our website. There you'll find an accessories guide offering full visibility of lid compatibility. If you have any further questions, please do not hesitate to contact us. Best regards.
5 /5
★★★★★

Quality products and impeccable service

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Magali C.
purchased on 02/11/2023
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5 /5
★★★★★

Excellent product and efficient after-sales service. I recommend this brand.

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Jean Francois M.
purchased on 23/10/2023
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5 /5
★★★★★

Nothing to complain about! The product, the careful packaging, the respect of deadlines: perfect!

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Paul R.
purchased on 01/11/2023
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5 /5
★★★★★

Excellent pan.

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Mathieu T.
purchased on 01/11/2023
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5 /5
★★★★★

Delivery on time, product conforms

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Christian F.
purchased on 31/10/2023
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5 /5
★★★★★

Very good

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Jean-paul G.
purchased on 01/11/2023
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5 /5
★★★★★

High-quality utensils made in the Vosges.

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Clément G.
purchased on 31/10/2023
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4 /5
★★★★☆

Very good product conforms to my expectations and delivered on time 👍

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Leclerc M.
purchased on 01/11/2023
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5 /5
★★★★★

Great product, neat packaging, fast delivery.

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Maxime D.
purchased on 01/11/2023
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5 /5
★★★★★

5 stars for the product as well as for the premium packaging 😜 thank you

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Michel R.
purchased on 29/10/2023
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5 /5
★★★★★

Perfect!

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Marie-claire L.
purchased on 29/10/2023
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5 /5
★★★★★

Material meets my expectations. Good construction. Very easy to use.

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Marc E.
purchased on 28/10/2023
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5 /5
★★★★★

I'm happy with my purchase and I recommend it.

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Rose-marie C.
purchased on 30/10/2023
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5 /5
★★★★★

Perfectly packed parcel, products seem to be of good quality

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Johanna G.
purchased on 30/10/2023
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5 /5
★★★★★

5

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Gilles Q.
purchased on 30/10/2023
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5 /5
★★★★★

Product very well packaged Good package tracking Quality product!

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Lisa L.
purchased on 30/10/2023
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5 /5
★★★★★

Packaging too large

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Beatrice L.
purchased on 29/10/2023
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4 /5
★★★★☆

Excellent

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Annick H.
purchased on 01/11/2023
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5 /5
★★★★★

Very good quality!

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Jean François A.
purchased on 29/10/2023
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5 /5
★★★★★

Order arrived on time, no problem with delivery Just the delivery is too expensive. Thank you very much, I will do it again.

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Juliette M.
purchased on 26/10/2023
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5 /5
★★★★★

Quality products.

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Yann S.
purchased on 24/10/2023
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5 /5
★★★★★

Utensil received as expected. Speed of reception

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Sylviane L.
purchased on 26/10/2023
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5 /5
★★★★★

Great experience! I recommend it!

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Emile D.
purchased on 26/10/2023
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4 /5
★★★★☆

The only problem is the labels inside and the glue that doesn't come off easily. Otherwise great

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Martin F.
purchased on 14/10/2023
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Answer from DE BUYER
Hello, we're sorry to hear that you're experiencing a problem with our product. Could you please contact us directly at [email protected] so that we can resolve the problem together? Best regards.
5 /5
★★★★★

Fast, trouble-free purchase and delivery, the products were very well protected for delivery (28 cm frying pan, wooden toasting tongs and a sieve).

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Yvonne C.
purchased on 25/10/2023
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5 /5
★★★★★

All's well!

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Catherine B.
purchased on 26/10/2023
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5 /5
★★★★★

Material meets my expectations. Perfect

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Valérie R.
purchased on 26/10/2023
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4 /5
★★★★☆

Very good except for the delivery via colissimo which did not deliver to the relay point (near my home) as planned but to the post office - not having a vehicle, it was difficult and painful to cross the city with this large box. You should change carriers

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Damien N.
purchased on 23/10/2023
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Answer from DE BUYER
Hello, thank you for sharing your concerns about the Colissimo delivery service, which is independent of our company. We're sorry you had problems. Your feedback is important and we take it seriously. We are working to improve our delivery service by collaborating with trusted logistics partners. Kind regards.
4 /5
★★★★☆

Delivery took longer than announced, but product conformed.

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Lise H.
purchased on 24/10/2023
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1 /5
★☆☆☆☆

Terribly long delivery!

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Mickael B.
purchased on 24/10/2023
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Answer from DE BUYER
Hello,
Thank you for your feedback. We are sorry that the delivery time was longer than expected. We would like to point out that the delivery service, managed by Colissimo, encountered difficulties beyond our control. We have checked the tracking of your order and it was prepared and dispatched from our company within 2 days.
We appreciate your understanding in this situation.
Yours faithfully
5 /5
★★★★★

Very good product. Recommend. Delivery ok. Sincerely

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Eric D.
purchased on 24/10/2023
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5 /5
★★★★★

👍

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Severine H.
purchased on 21/10/2023
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5 /5
★★★★★

Perfect thanks

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Cedric C.
purchased on 23/10/2023
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