/10
★★★★★
based on 3164 reviews published
★★★★★
based on 3164 reviews published
Latest customer reviews
5
/5
★★★★★
TB
Michel P.
purchased on 04/12/2023
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5
/5
★★★★★
Good experience. Fast and very well packaged.
Raphaël G.
purchased on 04/12/2023
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5
/5
★★★★★
Very good products that I recommend
Pascale I.
purchased on 04/12/2023
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4
/5
★★★★☆
Package well received. Gift for Christmas.
Valérie M.
purchased on 04/12/2023
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5
/5
★★★★★
I'm impressed and very satisfied with the results when cooking meat or potatoes. I have no regrets.
Chantal J.
purchased on 04/12/2023
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5
/5
★★★★★
I'm just discovering this product but the first uses are convincing.
Daniel Q.
purchased on 04/12/2023
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5
/5
★★★★★
I received my parcel very quickly, and it was superbly packaged!
Jeanine C.
purchased on 02/12/2023
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1
/5
★☆☆☆☆
This is not a comment on the quality of your products... But I don't understand that the buyer is responsible for the return if the product is not suitable...
Laetitia T.
purchased on 02/12/2023
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Answer from DE BUYER
Hello,
Thank you for sharing your review and we understand your concern about return shipping costs.
Our returns policy is designed in accordance with the Hamon law. In the event of retraction, it is the buyer who bears the return costs, as indicated in our General Sales Conditions.
Thank you for your understanding. Yours faithfully
Thank you for sharing your review and we understand your concern about return shipping costs.
Our returns policy is designed in accordance with the Hamon law. In the event of retraction, it is the buyer who bears the return costs, as indicated in our General Sales Conditions.
Thank you for your understanding. Yours faithfully
5
/5
★★★★★
Perfect. The parcel was superbly packed. Thank you
Josiane L.
purchased on 01/12/2023
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5
/5
★★★★★
It's a gift
Florence B.
purchased on 04/12/2023
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5
/5
★★★★★
Good quality material, delivery on time and very well protected. I'm preparing a new order to change my pots and pans!!!!
Pascal V.
purchased on 04/12/2023
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5
/5
★★★★★
Perfect
Veronique M.
purchased on 04/12/2023
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4
/5
★★★★☆
Very carefully packed parcel. Satisfactory delivery time. The quality of the products has been proven for a long time.
Matthieu F.
purchased on 03/12/2023
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5
/5
★★★★★
Very satisfied with my purchase. Rediscovering the good taste of meat, what a pleasure...
Christian A.
purchased on 04/12/2023
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5
/5
★★★★★
Fast delivery and just what I expected.
Arnaud P.
purchased on 01/12/2023
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5
/5
★★★★★
Very good quality, well packaged Sébastien
Sebastien V.
purchased on 04/12/2023
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2
/5
★★☆☆☆
We received a frying pan with defects (stain approx. 10cm grey with stars +1 black stripe running across the bottom of the pan. We contacted the service department twice. They got back to us asking for clarification, then nothing. This does not correspond to the TV report, where the slightest stain would send the pan to the scrap heap!!!!
Frederic R.
purchased on 04/12/2023
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Answer from DE BUYER
Hello,
The stripes you see on your stove are not a quality defect. It's just the material, and in no way affect your product.
We would like to emphasize that our stove is made of raw steel, which makes it an exceptionally robust product. Rough steel is renowned for its durability and strength, and may naturally show slight marks which in no way affect the performance of the pan.
We have sent you an e-mail with answers to your questions, as well as details and advice on this product range.
Best regards.
The stripes you see on your stove are not a quality defect. It's just the material, and in no way affect your product.
We would like to emphasize that our stove is made of raw steel, which makes it an exceptionally robust product. Rough steel is renowned for its durability and strength, and may naturally show slight marks which in no way affect the performance of the pan.
We have sent you an e-mail with answers to your questions, as well as details and advice on this product range.
Best regards.
5
/5
★★★★★
Very good
Tiffany L.
purchased on 01/12/2023
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5
/5
★★★★★
I did well to trust the reviews, it's perfect!!! And great packaging.
Manon M.
purchased on 01/12/2023
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5
/5
★★★★★
Perfect purchase
Mireille V.
purchased on 03/12/2023
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5
/5
★★★★★
I've just received it as a Christmas present, the sauté pan is as shown and it seems very sturdy. Just have to try it out.
Manuela B.
purchased on 03/12/2023
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5
/5
★★★★★
Everything was very professional. Very friendly and professional telephone contact. The delivery was perfectly packaged. Frankly, a great experience. At the same time, I had placed an order on the Mathon site (a piston). Next time I'll definitely go directly to De Buyer for the quality of their service.
Marc V.
purchased on 03/12/2023
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5
/5
★★★★★
No problem at all
Jacques P.
purchased on 03/12/2023
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5
/5
★★★★★
Very good quality nice finish .very satisfied
Suzanne V.
purchased on 03/12/2023
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5
/5
★★★★★
Eh, very satisfied with my purchase, the TASTE is there 👌👌👌👌
Farid G.
purchased on 04/12/2023
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5
/5
★★★★★
Nothing to say Everything went well
Paulette N.
purchased on 03/12/2023
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5
/5
★★★★★
Excellent quality products.loyal customer always very satisfied.
M Claude F.
purchased on 02/12/2023
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5
/5
★★★★★
Products of exceptional quality, delivery time and packaging. Perfect
Antoine M.
purchased on 03/12/2023
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5
/5
★★★★★
Quality products
Sandrine L.
purchased on 03/12/2023
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5
/5
★★★★★
Very good quality
Pierre F.
purchased on 01/12/2023
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