★★★★★
based on 4284 reviews published
Latest customer reviews
Very good packaging and fast delivery.
Everything was perfect from order to delivery
Very good
Very satisfied
Very nice product
Correct purchase and good product
No worries. Fast delivery
Perfect
Very fast shipping and delivery!
Order conforms, well packaged
Product as expected. I was looking for a more natural and durable product.
Too bad the salt mill wasn't packed in a cardboard box like the pepper mill!
Very serious
Very good product Meets my expectations
Very good frying pan, a little heavy for me but does its job well, especially with meat.
Delivered very quickly and the pan is spotless - thank you!
Fast, well-packaged shipment
Excellent product, just as I expected.
Packaged with care! I'm looking forward to giving it to my husband for Christmas so I can finally try out this beautiful frying pan.
Order delivered on time. Quality product. Perfect customer service. I recommend +++
TB
Good experience. Fast and very well packaged.
Very good products that I recommend
Package well received. Gift for Christmas.
I'm impressed and very satisfied with the results when cooking meat or potatoes. I have no regrets.
I'm just discovering this product but the first uses are convincing.
I received my parcel very quickly, and it was superbly packaged!
This is not a comment on the quality of your products... But I don't understand that the buyer is responsible for the return if the product is not suitable...
Thank you for sharing your review and we understand your concern about return shipping costs.
Our returns policy is designed in accordance with the Hamon law. In the event of retraction, it is the buyer who bears the return costs, as indicated in our General Sales Conditions.
Thank you for your understanding. Yours faithfully
Perfect. The parcel was superbly packed. Thank you
It's a gift
Good quality material, delivery on time and very well protected. I'm preparing a new order to change my pots and pans!!!!
Perfect
Very carefully packed parcel. Satisfactory delivery time. The quality of the products has been proven for a long time.
Very satisfied with my purchase. Rediscovering the good taste of meat, what a pleasure...
Fast delivery and just what I expected.
Very good quality, well packaged Sébastien
We received a frying pan with defects (stain approx. 10cm grey with stars +1 black stripe running across the bottom of the pan. We contacted the service department twice. They got back to us asking for clarification, then nothing. This does not correspond to the TV report, where the slightest stain would send the pan to the scrap heap!!!!
The stripes you see on your stove are not a quality defect. It's just the material, and in no way affect your product.
We would like to emphasize that our stove is made of raw steel, which makes it an exceptionally robust product. Rough steel is renowned for its durability and strength, and may naturally show slight marks which in no way affect the performance of the pan.
We have sent you an e-mail with answers to your questions, as well as details and advice on this product range.
Best regards.
Very good
I did well to trust the reviews, it's perfect!!! And great packaging.
Perfect purchase