9.7/10
★★★★★
based on 4283 reviews published

Latest customer reviews

5 /5
★★★★★

Quality products.

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Yann S.
purchased on 24/10/2023
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5 /5
★★★★★

Utensil received as expected. Speed of reception

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Sylviane L.
purchased on 26/10/2023
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5 /5
★★★★★

Great experience! I recommend it!

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Emile D.
purchased on 26/10/2023
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4 /5
★★★★☆

The only problem is the labels inside and the glue that doesn't come off easily. Otherwise great

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Martin F.
purchased on 14/10/2023
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Answer from DE BUYER
Hello, we're sorry to hear that you're experiencing a problem with our product. Could you please contact us directly at [email protected] so that we can resolve the problem together? Best regards.
5 /5
★★★★★

Fast, trouble-free purchase and delivery, the products were very well protected for delivery (28 cm frying pan, wooden toasting tongs and a sieve).

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Yvonne C.
purchased on 25/10/2023
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5 /5
★★★★★

All's well!

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Catherine B.
purchased on 26/10/2023
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5 /5
★★★★★

Material meets my expectations. Perfect

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Valérie R.
purchased on 26/10/2023
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4 /5
★★★★☆

Very good except for the delivery via colissimo which did not deliver to the relay point (near my home) as planned but to the post office - not having a vehicle, it was difficult and painful to cross the city with this large box. You should change carriers

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Damien N.
purchased on 23/10/2023
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Answer from DE BUYER
Hello, thank you for sharing your concerns about the Colissimo delivery service, which is independent of our company. We're sorry you had problems. Your feedback is important and we take it seriously. We are working to improve our delivery service by collaborating with trusted logistics partners. Kind regards.
4 /5
★★★★☆

Delivery took longer than announced, but product conformed.

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Lise H.
purchased on 24/10/2023
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1 /5
★☆☆☆☆

Terribly long delivery!

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Mickael B.
purchased on 24/10/2023
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Answer from DE BUYER
Hello,
Thank you for your feedback. We are sorry that the delivery time was longer than expected. We would like to point out that the delivery service, managed by Colissimo, encountered difficulties beyond our control. We have checked the tracking of your order and it was prepared and dispatched from our company within 2 days.
We appreciate your understanding in this situation.
Yours faithfully
5 /5
★★★★★

Very good product. Recommend. Delivery ok. Sincerely

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Eric D.
purchased on 24/10/2023
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5 /5
★★★★★

👍

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Severine H.
purchased on 21/10/2023
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5 /5
★★★★★

Perfect thanks

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Cedric C.
purchased on 23/10/2023
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5 /5
★★★★★

Quality materials and fast delivery.

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Yves B.
purchased on 23/10/2023
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5 /5
★★★★★

Product meets my expectations, good quality. Fast delivery

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Christophe F.
purchased on 23/10/2023
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4 /5
★★★★☆

I don't have enough experience yet... I've only used the stove once, after following the start-up instructions. I was a little disappointed to find that it colored rather irregularly, I will repeat the process before the 2nd use.

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Anna P.
purchased on 20/10/2023
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4 /5
★★★★☆

A small instruction leaflet would have been a plus, as well as a cleaning wipe. My wife bought a De Buyer from a retailer and got this. Otherwise, quality French style!

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Yvan R.
purchased on 22/10/2023
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5 /5
★★★★★

Very good material

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Stéphane D.
purchased on 22/10/2023
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5 /5
★★★★★

Fast shipping and delivery. Meticulous packaging. Everything reflects the quality of the brand.

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Martine H.
purchased on 21/10/2023
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5 /5
★★★★★

Quality materials, impeccable workmanship, pleasant to use.

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Patrice N.
purchased on 22/10/2023
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5 /5
★★★★★

Perfect. Maybe a little too much packaging, but just a detail.

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Jacques F.
purchased on 21/10/2023
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5 /5
★★★★★

Product quality in line with our expectations.

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Cristina L.
purchased on 12/10/2023
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5 /5
★★★★★

Great! As always. Thanks a lot and see you soon!

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Bruno S.
purchased on 18/10/2023
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5 /5
★★★★★

Very good material. The mobile version of the site (iOS) isn't great, the drop-down menus are sometimes weird and you get a bit lost. But the main thing is the quality of the products sold.

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Marek B.
purchased on 18/10/2023
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4 /5
★★★★☆

It's a pity that the tail of the pan is also made of a material that transmits heat, because it burns when the pan is heated.

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Martine B.
purchased on 19/10/2023
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5 /5
★★★★★

Order delivered on time, goods of very good quality.

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Rachel P.
purchased on 18/10/2023
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5 /5
★★★★★

Store with professional quality products, order received quickly and well packaged.

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Pierre L.
purchased on 19/10/2023
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5 /5
★★★★★

Ras

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Emmanuel N.
purchased on 18/10/2023
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5 /5
★★★★★

High-quality products delivered on time

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Michel R.
purchased on 18/10/2023
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5 /5
★★★★★

Fast delivery. Package well packed and contents in accordance with my order. Perfect

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Axel D.
purchased on 15/10/2023
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1 /5
★☆☆☆☆

There was no lid and it was not clearly noted on the website.

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Camille T.
purchased on 17/10/2023
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Answer from DE BUYER
Hello, we're sorry to hear that you're not completely satisfied with your purchase. All our utensils are sold without lids. If an item is sold with a lid, this will be specified. Please do not hesitate to contact us by telephone at 0329300793 or by e-mail at [email protected] for any information you may require prior to purchase. Best regards.
5 /5
★★★★★

Material conforms to what I was looking for

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Michel C.
purchased on 17/10/2023
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5 /5
★★★★★

Great, I find that the meat tastes better. I quickly got used to this cooking method.

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Claudine B.
purchased on 16/10/2023
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5 /5
★★★★★

Very good delivery Package arrived on time and in very good condition

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Danielle R.
purchased on 16/10/2023
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5 /5
★★★★★

Excellent product quality, neat package and fast shipping.

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Regis L.
purchased on 16/10/2023
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5 /5
★★★★★

Very satisfactory product, easy to use

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Lisa A.
purchased on 14/10/2023
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5 /5
★★★★★

Quality products Order shipped quickly

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Arnaud Et Mathilde L.
purchased on 14/10/2023
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5 /5
★★★★★

I'm just sad to see the huge cardboard box compared to the order. I find it sad and absurd that nowadays, 3 small sockets are sent in a cardboard box that can contain around 10kg of products... This same box, of course, filled with paper, although recyclable, remains waste, and of course the whole thing is sent at a cost of 10€. It would be nice to think of another shipping offer that is more respectful of the environment and the consumer, certainly the casings must be protected, but a box 5 times smaller would already have been perfect! Thanks again for the high-quality sockets!

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Lilian L.
purchased on 09/10/2023
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5 /5
★★★★★

Much better, than going through Amazon!!!! Arrived on time, perfectly packaged. Very nice product. Thank you.

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Christian R.
purchased on 14/10/2023
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5 /5
★★★★★

Perfect! Just to point out that the package was much too big for 7n small items.

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Josiane F.
purchased on 14/10/2023
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