/10
★★★★★
based on 3529 reviews published
★★★★★
based on 3529 reviews published
Latest customer reviews
5
/5
★★★★★
Good quality product
David C.
purchased on 27/09/2023
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5
/5
★★★★★
Very good
Marie L.
purchased on 27/09/2023
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5
/5
★★★★★
Fast, impeccable delivery and top-quality products.
Jean-michel T.
purchased on 28/09/2023
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5
/5
★★★★★
Fast delivery and compliant product
Corentin L.
purchased on 28/09/2023
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5
/5
★★★★★
Excellent, high-quality product.
Denis B.
purchased on 26/09/2023
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5
/5
★★★★★
Material conforms to my expectations. Satisfied
Simone Et Michel F.
purchased on 26/09/2023
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5
/5
★★★★★
Good products
Camille Z.
purchased on 24/09/2023
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5
/5
★★★★★
Efficient and personal. I ordered two stoves with removable handles. But by accident I ordered different handles. DeBuyer called me, asked if it was on purpose, and rectified my order. Since then I've been using the pans (without Tefal!) and I'm very satisfied.
Jacques S.
purchased on 25/09/2023
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5
/5
★★★★★
The product is exactly what I expected. Cooking with it is wonderful.
Marie-france P.
purchased on 24/09/2023
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4
/5
★★★★☆
I bought a 20cm stainless steel frying pan. It's a good quality pan. Cooking is not as easy as with other frying pans, but that's a matter of habit.
Annette D.
purchased on 25/09/2023
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5
/5
★★★★★
Products conform to my expectations, the only minor drawback is a little explanation of how to remove the handle.
Marie Pierre B.
purchased on 24/09/2023
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5
/5
★★★★★
Very good
Barbara M.
purchased on 21/09/2023
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5
/5
★★★★★
The products are of high quality and beautifully finished.
Olivier G.
purchased on 23/09/2023
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5
/5
★★★★★
Very good value Made in France
Baptiste H.
purchased on 22/09/2023
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5
/5
★★★★★
Perfect as always
Caroline E.
purchased on 21/09/2023
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5
/5
★★★★★
Thank you DE BUYER for your outstanding service and incredible products. I particularly appreciate the fact that they detected an error in my address and promptly contacted me to correct it. A truly professional and caring company
Yousef A.
purchased on 18/09/2023
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5
/5
★★★★★
Deadline met. Material conforms to order.
Magali M.
purchased on 19/09/2023
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5
/5
★★★★★
Very nice equipment, impeccable workmanship. Very expensive product whose price remains to be justified .
Giuseppe D.
purchased on 21/09/2023
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3
/5
★★★☆☆
Bought a 24cm frying pan. The frying pan was packed in a rather large cardboard box, which in turn was packed in an even larger cardboard box. In the end, I think it's an excessive package for a 24cm frying pan, too much waste for just one frying pan, no matter how good it is. Otherwise, I think it should be made clear on the sales site that the diameter corresponds to the flared part of the pan and not the bottom. People order with the naive idea that the diameter corresponds to the bottom, in order to adapt to the diameter of the induction hob's hearth. "24" hearth, so I'll take a 24" frying pan, but in fact no, it doesn't fit. I think it would be useful for it to be more clearly indicated for utensils as flared as a frying pan. Other than that, I'm very satisfied with the quality.
Camille R.
purchased on 19/09/2023
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Answer from DE BUYER
Hello, we understand your concern about our packaging. We place great importance on the customer experience and the environmental impact of our business. Our priority is to ensure that your products arrive in perfect condition, which may sometimes require the use of more paper. However, we would like to emphasize that all our stuffing papers are recyclable and no plastic is used for packaging.
During the production of our products, we use a single packaging for both pallet shipments for professionals and parcel shipments for private customers. This approach guarantees the safety of our products while minimizing the environmental impact of our packaging.
We are constantly striving to improve our shipping and delivery services. We are constantly adapting to better meet the needs of consumer parcels, a relatively new area for us. Your feedback is valuable and will help us improve our packaging process.
The measurement of our products' diameters is another area we are actively working on. We are working to make this information clearer on our website in the near future. If you have any further questions or concerns, please do not hesitate to contact our customer service department. Our team will be happy to provide you with the answers you need. Best regards.
During the production of our products, we use a single packaging for both pallet shipments for professionals and parcel shipments for private customers. This approach guarantees the safety of our products while minimizing the environmental impact of our packaging.
We are constantly striving to improve our shipping and delivery services. We are constantly adapting to better meet the needs of consumer parcels, a relatively new area for us. Your feedback is valuable and will help us improve our packaging process.
The measurement of our products' diameters is another area we are actively working on. We are working to make this information clearer on our website in the near future. If you have any further questions or concerns, please do not hesitate to contact our customer service department. Our team will be happy to provide you with the answers you need. Best regards.
5
/5
★★★★★
Perfect!
Catherine F.
purchased on 18/09/2023
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5
/5
★★★★★
Very good quality. Well-prepared parcel.
Chloe F.
purchased on 16/09/2023
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5
/5
★★★★★
Nothing to say. The site is well done. Delivery on time. Parcel well protected with scotch tape and branded sheets. The quality is there. Thank you
Flavien G.
purchased on 17/09/2023
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5
/5
★★★★★
Hello, Following my order I received 2 faulty products (very efficient phone call).
Farid M.
purchased on 18/09/2023
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5
/5
★★★★★
Undeniable quality and timeless French aesthetics No more renewing your saucepans every 2 years. I'm off to enjoy years of cooking with my DeBuyer saucepan!
Thibaud M.
purchased on 15/09/2023
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5
/5
★★★★★
Quality products and professional packaging.
Florian N.
purchased on 03/09/2023
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5
/5
★★★★★
Really exceptional products, when you know how to use B mineral stoves.
Gwenola R.
purchased on 14/09/2023
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5
/5
★★★★★
Very pretty fly, but I find the packaging disproportionate to the ladle. Too much cardboard.
Jacqueline R.
purchased on 17/09/2023
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5
/5
★★★★★
Items as described and very good quality.
Hervé R.
purchased on 11/09/2023
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5
/5
★★★★★
Top quality.top service and delivery
Philippe H.
purchased on 14/09/2023
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5
/5
★★★★★
Simple and clear,
Alain M.
purchased on 13/09/2023
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