9.6/10
★★★★★
based on 13953 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

Three out of 4 of the bags of pellets ordered were burst open in the box.

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Bruno Z.
purchased on 08/08/2025
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3 /5
★★★☆☆

I placed my order on 08/08, today is 08/16 and it still hasn't been delivered. It won't be delivered on Sunday 08/17 either. So at best on 08/18, while you announced a delivery between 3 and 7 days.

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Gilles M.
purchased on 07/08/2025
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3 /5
★★★☆☆

Poorly packaged product leaking in the box

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Eric C.
purchased on 05/08/2025
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3 /5
★★★☆☆

Disappointed with the hempseed sold as monster but is not: too small to put on the hook. I requested a return of the product.

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Jacques A.
purchased on 27/07/2025
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2 /5
★★☆☆☆

Non-existent customer service when you have problems with equipment,

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Jean Jacques V.
purchased on 22/07/2025
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2 /5
★★☆☆☆

I had ordered 30 cm fishing line online and received 28 cm, and since it was urgent, I had to go out to change it, I still paid my shipping costs

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Van Der Straeten J.
purchased on 22/07/2025
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3 /5
★★★☆☆

I placed an order on Monday, July 22, and I still haven't received it. Then this morning I received a message from DPD that it would be delivered between 8:52 AM and 9:53 AM, and now it is 8:00 PM and I still haven't received it.

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Rijn V.
purchased on 18/07/2025
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3 /5
★★★☆☆

Burst package in the packaging box.

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Ludovic D.
purchased on 19/07/2025
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3 /5
★★★☆☆

The order was super easy to place, however, the delivery is catastrophic! The delivery company did not deliver to the home as agreed. As a result, out of the 3 packages I was supposed to receive in 48 hours, I only received one. The store is great, even perfect, but they should consider changing the delivery method! 5* for Deconinck. 0* for DPD.

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Alain P.
purchased on 08/07/2025
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3 /5
★★★☆☆

Delivery speed. A bit disappointed with the size of the so-called monster hemp seed, rather a starter hemp seed.

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Hervé C.
purchased on 21/06/2025
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2 /5
★★☆☆☆

Hello. A bit disappointed with the quality of the lines...the filling is very basic. The cap is very fragile... Too bad for my first time online already mounted.

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Dominique D.
purchased on 20/06/2025
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2 /5
★★☆☆☆

Very light material and of lower quality to my taste!

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Frédéric E.
purchased on 17/06/2025
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3 /5
★★★☆☆

Good site

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Stéphane G.
purchased on 17/06/2025
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3 /5
★★★☆☆

Disappointed with my order, there was no 6 mm corn peeler available, why wasn't I offered the 4 or 8 since those were in stock, and in exchange, I requested 6 mm Hallibut and was provided with 4. This is the first time I've had an issue.

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Andre V.
purchased on 13/06/2025
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2 /5
★★☆☆☆

Poorly packaged, one of the bags arrived torn even though the package was not damaged externally. I sent a message to customer service, no response.

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Marielle S.
purchased on 11/06/2025
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3 /5
★★★☆☆

Happy with the purchase yes! But the delivery service is way too long... Package departing from Belgium to go to the sorting center in France to then go back to the relay point in Belgium... What a joke... Anyway, almost 2 weeks lol Temu or Ali are faster and they are on the other side of the world. Anyway, disappointed with the waiting time...

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Christophe B.
purchased on 07/06/2025
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2 /5
★★☆☆☆

Delivery error, already seen with customer service

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Jean Claude W.
purchased on 31/05/2025
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3 /5
★★★☆☆

Error in the light antennas, I received 2.2mm instead of 3mm for float st3, too bad otherwise the rating would have been at the maximum, best regards

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Diotte P.
purchased on 01/06/2025
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2 /5
★★☆☆☆

My package arrived, my bag of corn flour was open in 2, the box was filled

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Steven G.
purchased on 02/06/2025
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3 /5
★★★☆☆

Not delivered to the correct address, left at a relay point

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Éric C.
purchased on 20/05/2025
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2 /5
★★☆☆☆

Hello, Upon opening my package, I noticed that a liquid had leaked and spread throughout the box. Could you please tell me what the procedure is to follow in this case? Thank you in advance.

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Cyril P.
purchased on 13/05/2025
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3 /5
★★★☆☆

Hello, the delivery was made 20km from the intended location, the carrier is incompetent, based on reviews they have a rating of 2 and the package was damaged

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Andre B.
purchased on 08/05/2025
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3 /5
★★★☆☆

Hello, I would like to point out that this may not be related to the store, but there is a packaging problem, two of my flour bags are punctured and flour is everywhere in the box. The method of using wire to close the bags is not suitable as it punctures or tears the packaging

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Ghislain L.
purchased on 05/05/2025
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3 /5
★★★☆☆

After a long journey of my package passing through Lille, Troyes, Marseille, Troyes, I received my order more than a week later with 5 euros shipping fee. Overall a mixed experience

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Jonathan B.
purchased on 24/04/2025
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2 /5
★★☆☆☆

The 10kg bag of breadcrumbs was ripped open at the seam..

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Michael C.
purchased on 24/04/2025
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3 /5
★★★☆☆

Package well wrapped. However, 2 bags were punctured...

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Patrick D.
purchased on 17/04/2025
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2 /5
★★☆☆☆

Delivery too long, I ordered boilies on the 12th and still haven't received them.

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Francky P.
purchased on 12/04/2025
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3 /5
★★★☆☆

2 bags of broken chevenis.

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Carlo L.
purchased on 14/04/2025
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3 /5
★★★☆☆

Good 44d

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Olivier L.
purchased on 09/04/2025
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2 /5
★★☆☆☆

I ordered 2 boxes of dumble pellets, I received 2 boxes of super skrill.

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Patrice D.
purchased on 10/04/2025
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3 /5
★★★☆☆

Two out of three packages were damaged, one pellet bag was torn open and the 5-liter hemp oil can was punctured.

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Patrick A.
purchased on 30/03/2025
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2 /5
★★☆☆☆

Very poor quality item, the piezo works but doesn't light the stove, so you need a lighter.

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Philippe L.
purchased on 27/03/2025
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3 /5
★★★☆☆

Satisfied, too bad returns are at our expense.

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Antoine P.
purchased on 01/04/2025
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3 /5
★★★☆☆

A bit long delay (10 days).

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Luc D.
purchased on 30/03/2025
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3 /5
★★★☆☆

I am very satisfied with the delivery time, the packaging, the care taken by you... However, I am very frankly disappointed with the size of the 'monster' hempseed which is far from being monstrous. It's a bit large and difficult to bait hempseed. If one day, however, you come across real 'monster' hempseed, please let me know, I would buy it, even if it's expensive. I give 3 stars, but well... not for the hempseed...

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Gilles H.
purchased on 28/03/2025
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2 /5
★★☆☆☆

Package received with one side open, the 4 bags of peeled nuts burst.

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Christian D.
purchased on 26/03/2025
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3 /5
★★★☆☆

An error with the item received on my order. I sent you an email

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Pascal C.
purchased on 17/03/2025
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3 /5
★★★☆☆

The problem is that there is no order tracking day by day

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David H.
purchased on 06/03/2025
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3 /5
★★★☆☆

Hello, I sent you an email to indicate the problem. Regards Dominique Hue

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Dominique H.
purchased on 06/03/2025
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3 /5
★★★☆☆

Missing the last two rings at the end of the tip

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Franck S.
purchased on 08/03/2025
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