★★★★★
based on 13953 reviews published
Latest neutral customer reviews
Hello Well received the parcel but a box of ground glass all mouldy and maggots an open package in the box. Greetings
Order prepared quickly, good communication...From my point of view, better to order online and get the discounts -10% and -5% automatically than on the spot, no discount even when specifying that there is 10% online without asking anything😕...I don't quite understand the interest!!!
The gas cartridges I was hoping for were screw in and I can't use them.
Fast and good service except delivery package in bad condition but nothing broken 🤭
Hello not much choice in carnivorous catfish
The website is well organized, the delivery service is top notch as well as the administrative part (management of the order is followed). I am satisfied in general on the material. I'm very pleased with the quality of the products, but the description of each item is poor and we have to rely on the photo of the item. Unfortunately, the photo does not always accurately reflect the article. Cdt
1 material not functional in the order received, moreover the quality does not seem to be at the rendezvous despite the price of this article that we find cheaper almost in all stores
Very good trader. Delivery very late.
Hello, I received the order but it had arrived since the 5th at the parcel post and I never received the information to go and get it. I learned that it was there when I sent you the email and you replied very quickly and I thank you for that the order almost left.
Of products they have already been justified!, problems and of delivery, one delays! Out of stock!! Me ça va! I'm very pleased with the service and the quality of the product.
Problem of restocking of lures and this despite a positive information by mail. I am disappointed.
The delivery time was not clearly defined and especially not respected by the deliveryman who moreover did not warn of his 1st passage nor left a notice of passage A little disappointed with the service of the blow
Your order of 7-12 at 7pm was shipped on 8-12. We did our job and thank you for your order.
Like all websites, we are dependent on the delivery quality of the companies that handle our packages.
This was not the case for you, we apologize, since you received your package on 11-12-2020.
Sincerely
Satisfied with the site deconinck very responsive except the delivery postponed 2 times a little long
Item does not correspond to the photo and description Trakker kitchen set I received two pots and a pan instead of one pot and the kettle
It has a package that I did not receive in 9euro50
Correct materials very bad description of items can do better
The description of the articles (rods) is not precise enough lack of weight, lack of type of action, type of fishing, etc...
I am very pleased with the service and the quality of the product. I am very pleased with the service and the quality of the product and the quality of the service.
Inside the damaged package
Strong point: fast shipping; downside: quality of items ordered very average! to see on other object! I would recommend and if dissatisfied I would change creamery
Product conforms to my expectations.
Packing too light open package . Poorly closed .
An article does not correspond to what I had ordered. Then, what frays me enormously is the gigantic lack of choice for the articles of fishing to the carnivorous and the trout. I hope much more seriousness of the staff to prepare the packages.
Fast delivery with personalized note. But I contacted the company because of a manufacturing defect of an item and no return from them.
I'm very pleased with the service and the quality of the parcel, I'm sure it will be delivered to my door in the morning.
Sincerely
Several breakage in full season fishing Product nash, lure keitec, soluble prologic. And the remainder in breakage does not remain on the order of departure Mr fp
Well
Package arrived
Fast delivery despite the crisis. But packaging not in accordance with the products
Good product, just a problem with delivery. And there are some products missing in my package.
Hello, order received on time, but the float pins are bent. No return from Deconinck on the subject despite my complaint. Photo sent to the DECONINCK site to prove it.
Good overall, but the detail of the material is lacking, for example, the rod material......
The order was received quickly, except that it was the wrong products
Sending problem
Error in my order
To improve for the choice of the sizes because there was full of bug on this subject on the site at the time of the order and with the final the order placed did not correspond to the desired size
1°) The online stock is not up to date. In fact, I bought items that they no longer had. 2°) The update of the shipping process is not updated either. To my surprise, I received one of the packages while it was still in preparation, fortunately someone was at home. The tracking number linked to the order form is not given automatically either, you have to ask for it systematically.
My first order unfortunately went wrong, 1 hour after ordering and paying a float tube, I received an email to warn me that the article had been sold in store while at the time of my order it was in stock ...