/10
★★★★★
based on 9902 published reviews
★★★★★
based on 9902 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I would like to send you back my order which is not suitable. What should I do?
Marie-anges G.
purchased on 01/03/2022
Translated review1/5
★☆☆☆☆
Order well received the bag of cake stale cage feeder crushed.
Yannick L.
purchased on 06/02/2022
Translated review1/5
★☆☆☆☆
Lack of information and photos on the sales site
Pascal M.
purchased on 22/01/2022
Translated review1/5
★☆☆☆☆
I received the equipment very quickly but with a dent in it. I sent an email with a picture the same day I received it but no answer or return. A little disappointed but I don't regret my purchase
Sebastien L.
purchased on 12/09/2021
Translated review1/5
★☆☆☆☆
I ordered a bag with 24/48h delivery for 9€! I ordered on Friday and received it the following Thursday.
Laurent D. Translated review
Answer from Deconinck Fishing
Thank you for your evaluation, your order of 30/07 at 16:14 was shipped on Monday, August 2 because there is no pickup on Saturday and Sunday. The package was delivered on Wednesday 4/08 at 16:35, so 48 hours later.
Sincerely
Sincerely
1/5
★☆☆☆☆
I received my product damaged in the packaging.broken closure, damaged angle, screw of foot which does not serve, what to do with this unusable product.cordially
Bruno F. Translated review
Answer from Deconinck Fishing
Hello, we will take the station back from you. Sincerely
1/5
★☆☆☆☆
The delivery was 4 days late compared to what was announced and despite the amount paid to be delivered in 48h max the debit on my account however took 24h
Hugo L. Translated review
Answer from Deconinck Fishing
Hello, your order is gone the next day, like all websites, we are dependent on the professionalism of our carrier.
Sincerely
Sincerely
1/5
★☆☆☆☆
Hello, A little disappointed because the spring under the clamp that holds the hook is twisted and therefore its operation is null.
Daniel A.
purchased on 18/04/2021
Translated review1/5
★☆☆☆☆
Deconinck no problem, but the carrier was not able to deliver my order because ...I don't know). The Deconinck customer service was able to send me back my order as soon as possible ...satisfied overall
Michel D. Translated review
Answer from Deconinck Fishing
Hello, thank you for your comment, like all websites, we are dependent on the seriousness of the deliverers who take care of our packages. We never leave a customer in the lurch. Sincerely
1/5
★☆☆☆☆
I was sent an item that I didn't order! Not what I ordered!
Sergejs S.
purchased on 15/03/2021
1/5
★☆☆☆☆
Incompetent delivery service Delivery 4 days later knowing that we were asked to make an appointment for delivery on Thursday morning. A sms was sent to warn us that they could not deliver and I made an appointment for another delivery on Friday to finish my order and arrive on Saturday at 1pm.
Monsieur C.
purchased on 24/11/2020
Translated review1/5
★☆☆☆☆
Very good 'just the port' quite expensive 35%.
Dirk V.
purchased on 14/11/2020
Translated review1/5
★☆☆☆☆
Site not serious sending of defective equipment, I warned by mail the problem to the seller but it did not see fit to answer me so 40 € for nothing
Thierry B.
purchased on 10/10/2020
Translated review1/5
★☆☆☆☆
The delivery time was not respected I had paid for a delivery in 24 48 hours I placed the order on April 30 I received my package on May 14 I have not even been refunded just a credit of the shipping costs
Gaël M.
purchased on 30/04/2020
Translated review1/5
★☆☆☆☆
I have already ordered one week ago and I still haven't received my coli even though it was supposed to be delivered within 24/47H
Augustin R.
purchased on 26/02/2020
Translated review1/5
★☆☆☆☆
Order of boilies carp package received open cardboard crushed bait inside I contact the store that tells me they can not do anything asks me the photo and tell me they will make a gesture on the next order bait being damaged I repasse an order the same day and the gesture I'm still waiting thank you for your sincerity and your serious not top at all
Sebastien L.
purchased on 13/12/2019
Translated review Answer from Deconinck Fishing
Hello, indeed, we forgot to send you the promised gift, we are sending you tomorrow 1kg of sk 30 in 20mm.
We apologize for this delay.
Cordially
Jean charles
We apologize for this delay.
Cordially
Jean charles
1/5
★☆☆☆☆
Completely out of time with 15 years of delay
Pascal M.
purchased on 03/09/2019
Translated review