★★★★★
based on 744 reviews published
Latest customer reviews
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Detail the products, as it generates confusion even for people dedicated and experienced in decoration. Since it is an online purchase, they did not accept the refund, although initially they committed to its return, but later it was not the case, a situation not suitable for a company, as it represents disparity of behavior among the staff.
Thank you for your comment and for sharing your experience with us. We sincerely regret that the description of our products did not meet your expectations and that you had issues with the refund process. Your opinion is very valuable and helps us improve our service. We are committed to reviewing these aspects to provide a better experience for our customers.
If you wish to discuss your situation further, please do not hesitate to contact our customer service.
Sincerely,
The Deco&you team.
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The wallpaper is very good but the shipping is not, they left it at a pickup point and did not notify me, and then the person attending at the pickup point was very rude, as they did not tell me at Decoandyou which transport company it was, they said that without that information they did not know which was my order. A bit surreal
We sincerely appreciate your feedback and regret the inconveniences you have experienced with the shipping of your order. We are glad that you are satisfied with the wallpaper, but we understand the frustration caused by the lack of information about the transport company. We will take your comments into account to improve our service and ensure that our customers receive the necessary information in the future.
Thank you for helping us improve.
Sincerely,
The Deco&you team
Lower the price a bit
Thank you for your comment and for the rating of 4/5. Your opinion about our prices is highly valued and we will take it into account to continue improving. We strive to offer quality products and hope you will visit us again soon.
Sincerely,
The Deco&You team
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We sincerely thank you for your 5-star rating. We are glad to know that you had a positive experience on our site "Deco&you" and we hope to serve you again soon. Your satisfaction is our priority.
Sincerely,
The Deco&you team
Second order. High quality paper by design. Texture and colors give an original and unique touch. Very happy with the order, fast and well-coordinated shipping. Everything perfect
Thank you very much for your kind words and for sharing your experience. We are glad to know that you are satisfied with the quality, design, and shipping of your order. We greatly value your trust in Deco&you and hope to continue offering you products that you love.
See you next time!
The Deco&you team
Good service and good communication
We thank you very much for your rating and your kind words about our service and communication. We are glad to know that you had a good experience with Deco&you. We always work to improve and offer the best to our customers. We hope to see you again soon!
Best regards,
The Deco&you team
They have a multitude of wallpapers, murals, and fabrics from a large number of brands and price ranges. If you can't decide, you can always request samples and they discount the cost of them when placing the final order. A 10.
We sincerely thank you for your wonderful comment and for your 5-star rating. We are glad to know that you have found a wide variety of wallpapers, murals, and fabrics at Deco&you that meet your needs. We also appreciate you mentioning our sample service; it is a pleasure to help our customers make the best decision. We hope to see you again soon in our store.
Sincerely,
The Deco&you team.
They have helped me with all the questions I raised about my order and provided solutions
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Thank you very much for your excellent review and for taking the time to share your experience at Deco&you. We are glad to know that you are satisfied with our services. Your support motivates us to continue offering the best. We hope to see you again soon!
Best regards,
The Deco&you team
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We sincerely thank you for taking the time to leave your opinion. We are glad to know that your experience at Deco&you has been satisfactory. If you have any suggestions or inquiries, please do not hesitate to let us know. We hope to see you again soon on our site!
Sincerely,
The Deco&you team
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Thank you very much for your 5/5 rating. We are glad to know that you are satisfied with our store Deco&you. Your support is greatly appreciated and motivates us to keep improving. If you have any suggestions or comments, please feel free to let us know.
Have a great day!
The Deco&you team
I REQUESTED A SAMPLE OF WALLPAPER FROM BORAS TAPETER AND AFTER A MONTH OF WAITING, AND SENDING A FEW EMAILS, I HAD TO CALL 2 TIMES FOR THEM TO PAY ATTENTION TO ME. AFTER THAT, IN JUST ONE WEEK I RECEIVED IT BECAUSE THEY SENT IT URGENTLY.
Thank you for sharing your experience with us. We sincerely apologize for the delay in sending your wallpaper sample and understand how frustrating it can be. Your feedback helps us improve our service and ensure that situations like this do not happen again. We are glad to know that you finally received your order. We are here to help you with whatever you need.
Sincerely,
The Deco&you team
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Perfect
Very good attention, very good quality of papers and very fast shipping!!!
We greatly appreciate your comment and are pleased to know that you are satisfied with the service, the quality of our papers, and the speed of the shipment. Your opinion is very valuable to us and motivates us to keep improving. We hope to serve you again soon!
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Thank you very much for your 5/5 rating! We are glad to know that you enjoyed your experience at Deco&you. Your support is very important to us. If you need anything else, do not hesitate to contact us.
Best regards!
The Deco&you team
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A lot of variety and speed in shipping 🙂
We greatly appreciate your very positive review. We are glad to know that you found variety in our products and that you were satisfied with the speed of the shipping. We hope to see you again at Deco&you!
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Fantastic experience due to professionalism and speed in shipping. Highly recommended! They have also been generous with the measurement of the fabric sent!!
We sincerely thank you for your feedback and comments. We are pleased to know that you enjoyed your experience with Deco&you and that the quality of our service has exceeded your expectations. We hope to serve you again soon!
The website is great, but the shipping agency did not leave a note of having been absent during delivery and indicated that they had already left it, which was not true. So if we are not attentive, they return it.
Thank you very much for your 5/5 rating! We apologize for the inconveniences you had with the shipping agency. We appreciate your feedback as it helps us improve our service. If you need further assistance, do not hesitate to contact us.
Best regards,
The Deco&you team.
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We sincerely thank you for taking the time to leave your positive feedback about Deco&you. We are very pleased to know that you had a good experience with us. If you have any questions or need further assistance, please do not hesitate to contact us. We look forward to serving you again soon!
Sincerely,
The Deco&you team
I requested some samples and the fabrics are wonderful, I am waiting to place an order with them.
Thank you very much for your excellent review and for sharing your positive experience with our fabrics. We are glad to know that you loved the samples. We will be happy to assist you with your order when you are ready. We hope to see you soon at Deco&you!
Best regards,
The Deco&you team
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We sincerely appreciate your 5-star rating. We are pleased to know that you had a positive experience on our site "Deco&you". If you have any suggestions or need further assistance, please do not hesitate to contact us.
Sincerely,
The Deco&you team
Very good experience, formal, punctual, professional.
Thank you very much for your excellent review and for sharing your positive experience with us. We are glad to know that you found a formal, punctual, and professional service at Deco&you. Your satisfaction is our priority, and we hope to serve you again in the future.
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Thank you very much for your 5/5 rating. We are glad to know that you are satisfied with your experience at Deco&you. We appreciate your support and hope to see you again soon.
Best regards,
The Deco&you team
Charming and resourceful staff. The order arrived before the expected date. Very happy with the purchase and the service.
We sincerely thank you for your wonderful comment and your 5-star rating. We are glad to know that you are satisfied with your purchase and the service received. Our goal is always to provide exceptional service, and your appreciation motivates us to keep improving. We hope to see you again at Deco&you.
Sincerely,
The Deco&you team
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We sincerely thank you for your excellent rating of 5/5. Your satisfaction is our greatest reward and motivates us to continue offering the best at Deco&you. If you have any additional suggestions or comments, please feel free to share them.
Sincerely,
The Deco&you team
SPEED AND QUALITY
We sincerely thank you for your feedback. We are glad to know that you have found speed and quality in our service at Deco&you. Your opinion is very important to us and motivates us to keep improving.
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Thank you very much for your excellent rating of 5/5. We are glad to know that your experience on our site "Deco&you" has been positive. If you have any additional suggestions or comments, feel free to share them. We hope to see you again soon!
Regards,
The Deco&you team
Speed, excellent customer service, I had a doubt and they helped me right away. The mural is a marvel. Totally recommendable
Everything is very good! Thank you
We sincerely thank you for your positive comment and for taking the time to share your experience with us. We are glad to know that you are satisfied with our products and services. We hope to serve you again in the future.
Best regards,
The Deco&you team
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We sincerely thank you for your excellent rating of 5/5. We are pleased to know that you had a positive experience at Deco&you and we hope to assist you again in the future.
Sincerely,
The Deco&you team
Excellent customer service and resolution
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We sincerely thank you for your 5/5 rating. We are pleased to know that you are satisfied with your experience at Deco&you. If you have any questions or need further assistance, please do not hesitate to contact us. We are here to help you.
Sincerely,
The Deco&you team
I received a paper where the seams are not well done and are noticeable. I have made a complaint and am waiting for a response. I have to say in their favor that I made another order of a different paper for another bathroom and it turned out very well. The same painter who installed both told me that if I had bought it in a store they would have refunded and fixed it. Let's see what happens here. Therefore, I am waiting for a solution
We appreciate your comment and regret that you had an unsatisfactory experience with your order. Your satisfaction is our priority, and we are committed to resolving any issues that may have arisen.
We assure you that we are working on your complaint and that we will do everything possible to provide you with an appropriate solution. We are glad to know that your other order was satisfactory and we hope that we can address your situation similarly.
We remain at your disposal for any additional inquiries.
Sincerely,
The Deco&you team