★★★★★
based on 714 reviews published
Latest customer reviews
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Excellent treatment and very good professionals. Superior quality in the items.
The paper is beautiful and of very good quality, it arrived perfect...........I only don't give it 5 stars because it didn't meet deadlines, it was delayed a little more than initially stated.
We apologize for the small delay in delivery and that it affected your experience. Sometimes unforeseen events can arise in logistics, but we continue to work to adjust deadlines as much as possible so that orders always arrive within the estimated time.
We truly appreciate your understanding and trust. We hope to serve you again soon!
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Great paper and at a super good price. Very fast delivery.
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Their website does not clearly show the information about products that cannot be returned, nor is the selected color option clearly visible just before the payment moment.
We want you to know that we have taken note of your comments and have already made the necessary improvements so that both the return conditions and the selected color option appear clearly and visibly throughout the purchasing process.
We greatly appreciate you pointing out these issues, as they help us continue to improve and offer a more transparent and comfortable experience for all our customers.
Thank you for your trust!
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Very good
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Improve the speed of shipping. Long deadlines.
Hello! I bought a sample of paper on April 6 and it took more than 3 months to deliver!!! On July 9 they notified me of its delivery. I doubt anyone could be happy with this service.
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Quality, good treatment, and speed.. you can't ask for more. Delighted with the product and the service.
Great, I paid 75 more and they brought it to me almost the next day.
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Fast and efficient shipping.
Very precise.
The sample order arrived in 6 weeks.
Very kind and fast shipping. Thank you very much.
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The phone support was fantastic. The order arrived earlier than expected and everything was perfect.
Comments like this motivate us to continue working to always offer the best possible service.
Thank you again for your trust and we hope to serve you again soon!
I love the paper. It looks like another room.
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The shipping has been a disaster, more than 15 days, and without any information, the customer service was bad too, in fact, I sent an email to complaints and they haven't replied. I will not buy again.
We want to clarify that we have not received any complaint email from you, so we are very sorry that you did not receive a response. Nevertheless, we will contact you to review what happened and provide you with a solution as soon as possible.
Our goal is for every customer to be satisfied, and comments like yours help us improve.
Thank you for giving us the opportunity to review your case.
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The attention above all
They did not send me all my samples and did not refund my money.
The paparazzi photographs resemble reality, fast and very good service.
Absolutely delighted with Deco&you. After several disappointments with physical stores in Valencia, where the service had not been adequate, I stumbled upon the Deco&you website while looking for a mural that I had fallen in love with. I highlight the excellent customer service at all times. I was nervous because it was a custom mural, with a special print and fabric, and they answered all my doubts and questions both by phone and email, the girls were very attentive. They also recommended an installer with whom I couldn't be happier. Cristian did a spectacular job ??, and he is a true professional. I will send photos of how well my room turned out, I will upload some more when the custom furniture is assembled.
Thank you so much for your words! It makes us very happy to know that we were able to give you just the attention you needed. It is very important for us to provide the right advice, especially on custom products.
Really, thank you for trusting us with something so special.
I hope you enjoy your mural a lot! And you know that we are here for whatever you need.