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J
Rating: 5 out of 5
Excellent transaction accompanied by very good advice!
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 542 published reviews
Summary of reviews
Doctibike consistently delivers fast, reliable service with quick processing and careful packaging, and customers appreciate the easy contact, personalized advice, and responsive support that helps them select the right battery. Many reviews highlight smooth, compliant deliveries and products that arrive as described and fit well with their bikes, often enabling immediate use and improved autonomy. The store shows strong reliability and professionalism, with several customers noting helpful pre-purchase guidance, thorough product information, and a seamless return experience when needed. Overall, the experience combines fast delivery, accurate product matching, and attentive customer service that supports confident purchases.
All reviews
M
Rating: 4 out of 5
Great delivery and speed, but the price is a little high for what it actually is. Hence the one-star deduction.
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G
Rating: 5 out of 5
The Allround computer is perfectly suited to my E-ST 900 electric mountain bike and much cheaper than elsewhere. Perfect
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S
Rating: 5 out of 5
Great!!!!
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B
Rating: 5 out of 5
Good advice and the product arrived as described; our 7-year-old bike has come back to life.
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D
Rating: 5 out of 5
A bit of a wait for the product to become available, but very professional communication and the product was as described.
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B
Rating: 5 out of 5
Perfect service. Very easy to get in touch: phone, email. Fast delivery
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D
Rating: 5 out of 5
Very satisfied, fast delivery, as expected
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F
Rating: 5 out of 5
Satisfactory
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C
Rating: 5 out of 5
The charger for our 10-year-old electric bike had stopped working, and we were afraid we wouldn’t be able to find an equivalent replacement. To our surprise, our salesperson recommended Doctibike! We placed the order and received the package very quickly! The bike is running again—thank you.
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C
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Product meets my requirements
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M
Rating: 3 out of 5
The connector wasn't the right one: the three pins are too large and don't fit the battery in my E-Troll golf trolley. Thank you.
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Response from Doctibike
Hello Michel,
You're in the wrong place!
To submit your withdrawal request, please contact our customer service team directly by email at [email protected].
Kind regards
You're in the wrong place!
To submit your withdrawal request, please contact our customer service team directly by email at [email protected].
Kind regards
I
Rating: 5 out of 5
I received my new battery earlier than expected, as it was initially out of stock for 3 weeks. It was superbly packaged to prevent any impact damage. It works very well. Plus, I can pay in 4 interest-free installments. Perfect!!
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Y
Rating: 5 out of 5
A little slow because the battery was out of stock, but otherwise perfect
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S
Rating: 5 out of 5
Battery charged and tested. Bike charged as if for very long distances. With assistance, it covered 84 km. No problems. I recommend the website. Battery very well packaged.
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J
Rating: 5 out of 5
perfect
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A
Rating: 1 out of 5
Go
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P
Rating: 5 out of 5
Received within the agreed timeframe. In line with my expectations.
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P
Rating: 5 out of 5
Received my order on the 3rd day. Competitive price.
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M
Rating: 5 out of 5
Fast reception.
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F
Rating: 5 out of 5
Great
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S
Rating: 5 out of 5
Item matches my search, no problems whatsoever. Delivery included.
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B
Rating: 5 out of 5
Great!
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J
Rating: 5 out of 5
Fast shipping and response
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J
Rating: 5 out of 5
Fast shipping, well packaged, and it works, thank you, I recommend it.
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J
Rating: 5 out of 5
Delivery and product fully satisfactory.
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N
Rating: 5 out of 5
Communication with the site's contacts is excellent and has perfectly met my needs.
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F
Rating: 5 out of 5
Very good... you saved me!
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M
Rating: 5 out of 5
Everything positive
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P
Rating: 4 out of 5
Everything is okay, works great, thanks
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K
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Product meets expectations. Super responsive
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A
Rating: 5 out of 5
Good advice and very responsive!
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S
Rating: 5 out of 5
Fast delivery, very responsive staff, nothing to complain about, everything is perfect.
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R
Rating: 5 out of 5
Original Bosch product at a price that beats all the competition!
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M
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Very professional advice when buying a new battery for my bike. Unbeatable price. Thank you.
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J
Rating: 5 out of 5
Very good
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G
Rating: 5 out of 5
Very short delivery time. The item arrived in perfect condition and works very well.
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