★★★★★
based on 665 reviews published
Latest customer reviews
Super effective
A lot of waiting and little information. The product seems okay.
Very responsive to customer feedback
Everything was perfect from ordering to delivery perfect
Hello, I was able to immediately put this refurbished battery into operation. It turns out that it is functional and compatible with my e-bike. I recommend the serious and efficient work of the customer service. P.S. I therefore have a non-working battery that could be recycled by your good care. How can I do that?
Quick and efficient pre-sales support. Product delivered within the announced deadlines. Thank you.
Very good
The package very well packed fast delivery you are professionals Thank you
Very well, thank you very much
Competitive price, fast delivery, impeccable product I highly recommend
Fast delivery, phone exchanges completely satisfactory.
Very fast shipping following the order. Kudos for the highly appreciated efficiency!
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Very effective and 100% satisfied
Nothing to complain about, perfect
Good communication, fast shipping, fair price, everything is perfect
Great delivery for renovation, return without any problem well before the announced deadline. Still to be tested given the weather, haven't had the opportunity yet.
Order processed very quickly, I received the battery the day after my order.
Perfectly executed
Everything is fine, good advice!
Very good. Order as requested. Really fast delivery. Thank you.
I had been looking for a solution to my problem for months. Thank you Doctibike for the advice, efficiency, and speed. Everything is running smoothly again! Just to simplify, it would be good to recommend changing the charger when you change the battery. We could do everything at once.
Quality package and compliant product
Speed
Everything went perfectly. The battery is as described and was delivered within 3 days.
VERY GOOD
Very fast delivery Fits perfectly to my bike
Fast delivery and battery that works on my bike cheaper than offered by Intersport
Very professional and fast delivery.
Incorrect goods
We sincerely regret to hear that your experience was not satisfactory.
Upon checking, it appears that the provided reference number for the charger matches the recommended model for your device. However, the data we have indicates that the malfunction is likely due to the battery and not the charger.
To quickly provide you with a suitable solution, we have tried to contact you multiple times, but unfortunately, we have not yet received a response from you.
Our customer service is of course at your disposal to further analyze the situation and find a satisfactory solution.
We remain available and hope to speak with you soon.
Very serious company, very friendly and competent staff. I recommend
Fast
Fast Delivery I recommend 200%
Good advice, standard prices, very fast delivery, I recommend Doctibike
Battery finally arrived in Morocco no problem everything is fine thank you
Order received late by the carrier and arrived well at destination.
Perfect
Very good welcome on site.
Communication and speed in exceptional delivery
I ordered a battery for my Giant bike (ENTOUR E+1 LDS YAL 300W NX7 U M GR) to replace the original battery (EnergyPack300 244M36300R-01V). Everything works very well. However, as mentioned in a previous comment: the small downside concerns the compatibility of the charge indicator whose high light blinks constantly limiting the knowledge of the charge level. Given the price difference with a non-generic battery, I am willing to accept this, and I am therefore very satisfied with my purchase! Customer service is top-notch and very responsive.