/10
★★★★★
based on 321 reviews published
★★★★★
based on 321 reviews published
Latest customer reviews
5
/5
★★★★★
Delay ok Material compliant, battery identical to the original, Perfect packaging
Thierry B.
purchased on 21/07/2025
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5
/5
★★★★★
Top
Nicolas B.
purchased on 22/07/2025
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5
/5
★★★★★
Following my request for a Shimano battery, everything went very smoothly, delivery deadlines were respected. Very good experience
Jean-claude A.
purchased on 15/07/2025
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5
/5
★★★★★
Very good service: Speed, competence, and quick responses to questions. I would advise users of the refurbishment service to fully charge their battery upon receipt before using it on their electric bike.
Pierre B.
purchased on 24/06/2025
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5
/5
★★★★★
Super after-sales service!
Philippe A.
purchased on 16/07/2025
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5
/5
★★★★★
It's not the first time, they are well-packaged professionals. Fast delivery, after-sales service. The TOTAL I highly recommend.
Zoheir M.
purchased on 17/07/2025
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5
/5
★★★★★
Quick and efficient information. Great!
Sylvain D.
purchased on 16/07/2025
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5
/5
★★★★★
I highly recommend it. I am satisfied with my order as well as the delivery.
Patrick R.
purchased on 16/07/2025
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5
/5
★★★★★
Serious fast
Celine P.
purchased on 15/07/2025
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5
/5
★★★★★
A simple email with a photo of my old 10-year-old battery and the next day I received a link to the corresponding battery. Order placed on Tuesday, received on Friday! Top notch
David V.
purchased on 15/07/2025
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5
/5
★★★★★
Super
Proenca A.
purchased on 11/07/2025
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5
/5
★★★★★
Perfect
Vincent M.
purchased on 30/06/2025
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2
/5
★★☆☆☆
The staff is rather pleasant but 1 question by email ... and 5 emails! Then follow up to ensure my order is taken into account and follow up for it to be delivered ... and get help from the bike seller to adapt the battery (integrate a wire into the bike that acts as an adapter! so-so but the interlocutors are pleasant nonetheless
Gaelle A.
purchased on 02/06/2025
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Answer from Doctibike
Hello Madam,
We are delighted to read that the ordered product has met your expectations.
Indeed, the installation of certain specific parts like yours sometimes requires the expertise of a cycling professional.
Best regards.
We are delighted to read that the ordered product has met your expectations.
Indeed, the installation of certain specific parts like yours sometimes requires the expertise of a cycling professional.
Best regards.
5
/5
★★★★★
Very fast delivery, super happy
François D.
purchased on 11/07/2025
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5
/5
★★★★★
Very satisfactory. Before placing my order, I spoke to someone on the phone who gave me very good information about the product I wanted. Not disappointed. Fast delivery. Ordered on Thursday late afternoon and delivered on Saturday at 1 PM. I recommend.
Raze A.
purchased on 10/07/2025
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4
/5
★★★★☆
Thank you very much - the charger change was perfect because the one there works well without any issues. Thanks to your patience, the replacement process was very satisfactory
Felix V.
purchased on 16/06/2025
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5
/5
★★★★★
Since I was not French, communication was sometimes difficult and filling out the forms was challenging for me. Nevertheless, everything worked perfectly. The response time to emails is very good and the shipping is very fast. I was surprised by the relatively short delivery time of the logistics service provider. Doctibike was the only supplier of my battery and I was already skeptical, but I was very positively surprised in all respects. I can only recommend it.
Günter W.
purchased on 09/07/2025
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5
/5
★★★★★
Received battery as ordered in a week. Now enjoying riding my bike again.
Thomas H.
purchased on 09/07/2025
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5
/5
★★★★★
A serious and committed company with its clients
Alain D.
purchased on 07/07/2025
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5
/5
★★★★★
Perfect
Jacques P.
purchased on 09/07/2025
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5
/5
★★★★★
Very good fast service, very good battery unavailable elsewhere, just a bit expensive but that's the law of supply and demand...
Julien L.
purchased on 08/07/2025
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5
/5
★★★★★
Thank you very much. All was perfect.
Miroslav N.
purchased on 28/06/2025
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5
/5
★★★★★
Very good dealer. Very fast delivery.
Alexander H.
purchased on 03/06/2025
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5
/5
★★★★★
Everything went very well. I made a mistake while placing my order and I asked for it to be canceled (they did that) and I placed the order correctly again. I received my package quite quickly. Very satisfied.
Andrei B.
purchased on 07/07/2025
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5
/5
★★★★★
Everything went perfectly. I am very satisfied.
Doris B.
purchased on 28/06/2025
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5
/5
★★★★★
Fast and efficient
Richard F.
purchased on 05/07/2025
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4
/5
★★★★☆
Hello, yes I am happy to have bought a battery from you and to get my e-bike working again, but I am a bit disappointed that I can't cover as many kilometers in one go; with the old battery, I could do a hundred kilometers. Thank you anyway.
Eric M.
purchased on 07/07/2025
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4
/5
★★★★☆
The battery indicators do not light up during charging and resetting by long pressing the battery button does not work
Sebastien M.
purchased on 01/07/2025
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5
/5
★★★★★
Very reactive
Claudine T.
purchased on 01/07/2025
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5
/5
★★★★★
Order shipped quickly Received in good condition and the battery meets all my expectations Perfect in every way
Alain I.
purchased on 03/07/2025
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