English
★★★★★
based on 1093 reviews published
Summary of reviews
The online store provides a seamless shopping experience characterized by efficient order processing and fast delivery times, with many customers noting that their orders arrived promptly, often within just a couple of days. The quality of products received is frequently highlighted, with items described as meeting or exceeding expectations, particularly in the case of batteries that perfectly replaced old versions. Customer service is noted for its professionalism and responsiveness, where inquiries are addressed swiftly, enhancing the overall purchasing experience.
Latest positive customer reviews
Battery arrived well, in accordance with the order. I recommend doctibike.
Everything is fine regarding the purchase on your website. There was a delay on the scheduled delivery date due to disorganization of the Italian courier.
Excellent welcome and very informed advice. A team that listens and allows you to be reassured quickly about the good progress of the order.
Good. One of the two stickers that says "if this sticker is no longer attached, the warranty is no longer valid" has already fallen off by itself after 1 day. So I hope this is not taken into account if I need the warranty.
Very good service battery arrived in just two days Working ok can recommend
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The battery works well and was delivered on time.
Package well received in good condition. setup ok. THANK YOU.
In line with my expectations, although more detailed technical specifications would be necessary to avoid uncertainties about the purchased product
Very satisfied, went super well! Well packed! Thank you, Grietje de Boer
Despite the long wait for delivery from the factory, I always received quick responses to my emails. The company also suggested refunding the paid amount.
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Fast.
Thank you for this replacement battery that gives new life to my electric bike!
Good communication. Perfect article and fast shipping. Thank you Doctibike
Very good. The people are very nice on the phone. Very good contact thank you
Impeccable
Perfect and friendly
Fast delivery and item matching the description. Perfect.
Fast and compliant delivery. Perfect for me.
Very good
Well received by your operator I am refunded everything is ok
Fast and compliant
Deadlines met and battery working.
Thank you very much! Also for your impeccable shipping speed 🙂
Serious company nothing to say
Order delivered on time
Not yet tested over long distance for now everything works correctly
Certainly one of the most serious establishments I have known since I have been ordering bicycle equipment and this for a very very long time
Very serious company, it must continue like this. Best regards cod&bike
Order delivered on time and in accordance with my order, I recommend this house
Thank you for the responsiveness of your teams and the quality of your advice.
I found the battery that was impossible to find in Italy.. a good price, excellent packaging, arrived in 4 days VERY SATISFIED WITH THE SERVICE THANK YOU
Fast and compliant delivery. Professional staff. Return policy in line with commitments. I recommend the site
The purchase and delivery went according to the conditions displayed on the site (deadline, battery condition, packaging). I recommend
Stupendous, fast, and efficient.
Excellent service
Very happy to have been able to repair my battery rather than throw it away. However, a small alignment issue means that it now fits a bit difficultly into its base.
Nothing to say... Super fast... battery as expected... unfortunately the next day it was stolen from my bike while it was locked
Good quality product, easy to find on the site and fast delivery