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★★★★★
based on 1089 reviews published
Latest customer reviews
Products conforming to the order. Top in-store pickup
Battery received well
Very good advice, happy with my purchase
Very good
Reactivity, listening, reliability
After giving 84€ and waiting almost 2 months to be told that they could do nothing while my battery is new! I am sure they didn't open it because I didn't buy it from them! Company to avoid
Thank you for your feedback.
After checking the exchanges with our Customer Service, we are not really able to understand your dissatisfaction.
The diagnosis of your battery was indeed carried out on April 7th in our workshop. The diagnostic report was communicated to you by email on April 8th, which is one day later AND with a reconditioning proposal, deducting the diagnostic fees already incurred.
We work on all types of batteries, whether purchased from us or not, it doesn't really matter, our goal being to give a second life to your equipment, regardless of its origin.
For your information, "opening" a battery is not mandatory, we are equipped with specialized test benches that allow us to perform cell balancing checks and BMS viability tests.
We completely understand your refusal to proceed, given the budget that this represents, but this does not justify disparaging the quality of the work done by our technical team.
Under normal circumstances, this type of comment would be flagged by the moderation team of the SAG platform. However, it is preferable to remind some slanderous comments like yours to order.
It would have been preferable to express your dissatisfaction in person during your visit to us, rather than writing these nonsense.
Best regards.
Hello, frankly I can say that from the order to the delivery everything was as expected. Well done and thank you.
Ordered 2 reconditioned Bosch powerpack batteries. As for the order and delivery, nothing to say, it was efficient and very fast delivery, 2 days. So 5/5 for the purchase and delivery. I will travel over 1000 km between Spain and Portugal, I will give you feedback on these two batteries which will be additional batteries for me.
Order received quickly
Order processed quickly and refund for return made without delay
Well received, very fast shipping, really satisfying. Thank you
Battery meets my expectations and also very fast delivery. Thank you
Very good
For the moment, the ordered product meets my expectations; in the long term, it would be interesting to conduct the same survey. For now, I am satisfied with my purchase. No particular observations to express. Best regards.
Speed of service and good telephone reception from customer service
Perfect!
Fast delivery and in line with my expectations
I searched for this charger for my Nakamura Crossover 2025 electric bike on the internet and I only found it on the Doctobike website. It was out of stock, so I had to wait 12 weeks. Finally, after about 8 weeks of waiting, I received it and everything seems to work properly. Let's see how long it lasts. So I recommend this site. Thank you.
Super happy with the result of my battery refurbishment Thank you, I highly recommend it and also very good welcome
Nothing to say, everything was perfect, an extraordinary delivery time. I highly recommend.
Product meets my expectations Fast delivery
All good, excellent product, fast shipping, good communication. Five stars.
Handled well and on time
Super fast, the piece is perfect. Thank you
Fast shipping
Very good
Fast delivery...
I recommend The team is very accessible and available
Serious and professional seller. Fast shipping.
Excellent customer care. They answered all my questions. I purchased a Shimano elops battery. I received it in 4 days, after a weekend in Spain. The battery was new and working perfectly. They solved my issue. Thanks.
Delivery in 24h, exceptional! I haven't been able to test the battery yet. The battery usage date was not completed.
Perfect
Product received well and well protected
All good even in delivery times
The delivery was made to a different pickup point than the one that was indicated to me, but I quickly received the details of the new one. Furthermore, the delivery was fast.
FIVE STARS
Top
Fast shipping, compliant and very well packaged
Product conforms to the order, received within the expected timeframe in good condition. Still to assess the longevity of the product.
Great, the new doctibike equivalent of my Bosch battery is even more powerful. You just have to be careful to click it in. It requires a bit more attention, so very good advice for the new reference and very fast delivery after my order. Thank you very much.