English
★★★★★
based on 1093 reviews published
Summary of reviews
The online store provides a seamless shopping experience characterized by efficient order processing and fast delivery times, with many customers noting that their orders arrived promptly, often within just a couple of days. The quality of products received is frequently highlighted, with items described as meeting or exceeding expectations, particularly in the case of batteries that perfectly replaced old versions. Customer service is noted for its professionalism and responsiveness, where inquiries are addressed swiftly, enhancing the overall purchasing experience.
Latest positive customer reviews
Excellent
Battery sent for diagnosis after taking in water (I had expressed doubts about the integrity of the BMS before sending). A few days later, I was informed that the BMS is dead but they are not replacing it. Why accept the battery? Almost 100 euros easily gained for them. Then there was the intervention of customer service with whom I was able to communicate to understand what had happened in order to find a solution and avoid any future problems. The 5 stars are for them because this is indeed the first time a dispute has been resolved so well with such courtesy and a concern for improvement. Thank you.
Order received quickly
I am satisfied even though I am going to return my VAE FIT battery charger because I made a mistake; it's not easy to identify the tip in your photos, which is where my error came from! However, a 50 euro penalty is too much!
Nothing to report, perfect delivery
Quick response, and it communicates the procedure to follow to order the correct battery corresponding to the brand of your electric bike.
Satisfactory
All quick and efficient with a welcome discount applied after the order. Perfect.
The order was received quickly and matched exactly what was ordered.
An initial misunderstanding was ultimately perfectly handled by Doctibike, thank you.
I received my battery quickly, but it was not suitable, and the company contacted me for a return and a refund. Thank you.
Develop a list of skilled people by sector. It took me three months to find someone capable of properly installing a display and its specific cable.
Compatible battery arrived with a small delay of 3 weeks, as the battery was out of stock. It seems to work well. Thank you for the advice on how to save on buying a new battery.
Very satisfied Good value for money Delivery time respected
Very efficient and very fast, very good material
Very good with Léon. Very responsive and attentive
Thank you for the professionalism of the seller
Hello Very satisfied with your services Best regards Éric Ritter
Quick and efficient
Perfect service.
Very professional
Perfect, responsive, fast
Very good support, responsive
I have already given an opinion!
The battery of my Trek stopped working, and here I found a very competitive price, and the shipping was super fast. Very good shopping experience and highly recommended.
Good welcome, quick delivery. Very satisfied
Perfect
Fast shipping and in accordance with my request
Very good
Very happy with my purchase, very good battery life
Good advice, good listening, and efficiency, thank you.
Received quickly, interesting price
Package arrived well. The battery matches my bike, autonomy is consistent with the original one. Thanks.
Compliant and fast delivery
Order conforms to what I requested
👍
Very good.
Clear explanations about the products, ease of finding the right replacement battery references, very fast and careful shipping.
Perfect. Fast shipping and very well protected package. Thanks to the team.
All good, thank you