English
★★★★★
based on 1093 reviews published
Summary of reviews
The online store provides a seamless shopping experience characterized by efficient order processing and fast delivery times, with many customers noting that their orders arrived promptly, often within just a couple of days. The quality of products received is frequently highlighted, with items described as meeting or exceeding expectations, particularly in the case of batteries that perfectly replaced old versions. Customer service is noted for its professionalism and responsiveness, where inquiries are addressed swiftly, enhancing the overall purchasing experience.
Latest customer reviews
Top
Fast shipping, compliant and very well packaged
Product conforms to the order, received within the expected timeframe in good condition. Still to assess the longevity of the product.
Great, the new doctibike equivalent of my Bosch battery is even more powerful. You just have to be careful to click it in. It requires a bit more attention, so very good advice for the new reference and very fast delivery after my order. Thank you very much.
Don't change anything, it's simply perfect
Speed, efficiency and professional and friendly phone contact
Excellent service; listening, availability, quality
Good performance, advice and quality service.
Top but unfortunately there was a fault with my bike.
Very professional, very good service, well followed up and fast and efficient delivery, thank you
Everything very straightforward and the battery fits like the original. I can only recommend it further
Great, replacement done in 15 minutes and it works
Fast and correct
Perfect speed, efficiency.
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Thank you, it's perfect, received quickly, it works very well
Good purchase and especially advice, thank you
I was able to have people on the phone and by email before. They guided me well to the right product. Delivery on time at the relay point.
Product not compliant with the photo and despite returning the package, it was necessary to fill out a form again to get a refund and the refund delay is quite long
We are sorry to hear that your experience with us did not meet your expectations. As this is a technical item, we always recommend contacting our customer service by email before ordering to validate your specifications.
Regarding the refund, we do not understand your comment: no form was requested from you and the transaction was initiated as soon as your package was received in our warehouse. Once validated by us, the time it takes to appear in your account depends solely on the interbank delays of your own institution, which we have no control over.
We remain at your disposal by email to follow up if necessary.
Best regards,
Engine arrived and installed by my trusted mechanic, now only the test is missing
Battery test ok!!!
Very good I recommend
Good product, quick delivery, thanks!
Order compliant and on time! Impeccable!
Reactive and Pro
TOP everything and super fast delivering!
Very serious company. 2nd battery ordered 1 year apart. We dealt with the same very professional and competent person. Answered all our questions, which were numerous, before our 1st purchase. For the 2nd purchase, the product was not available but we had a delivery time indicated. The delivery actually took place earlier. The tests correspond to the indications. We are very satisfied and recommend this company to everyone.
Easy site - fast ordering and delivery. No problems encountered. I recommend
Super ad hoc advice ultra fast delivery. I "found" my bike and I'm enjoying it to the fullest I've already recommended you thank you
Perfect
Product meets my expectations. Fast delivery. Recommended site.
Everything is great
Perfect. Delivered in 24 hours
Well done
Everything went well, nothing to complain about
Perfect, moreover the material arrived much earlier than announced, at a perfectly competitive price. I can only recommend this merchant
Thank you
Excellent
Package received on time, very good packaging, very serious Thank you
Very serious, I recommend the site, they contacted by email several times and responded within the day and very well advised very fast delivery time