Reviews Doctibike

Fast delivery, product as described

In use for a week now.. but everything is perfect!!

Serious, reliable, timely delivery and packaging suitable for the ordered item. Congratulations. (first purchase)

Perfect, it matches my request and the delivery was quick. Thank you.

The shipping of my battery as well as the return went very well

Delivery times a bit long but it was planned, said and explained, responds to emails, professional communication

Accurate and precise delivery within the indicated times. The battery works great and has brought my little gray one back to life. Thank you Doctibike

Product conforms to my order, delivery on time as expected, fast service, it's great!!

I am very satisfied with the service of DOCTIBIKE. Finally, a company where you can get answers on the phone and where your request is handled directly by efficient specialists who care about doing a good job. Deadline met and impeccable quality. Friendly and professional contact. Jean-Claude in Vendée

Everything was perfect thank you

Very warm welcome and very good advice. Product in accordance with the request.

Very good product

Great, we can use our electric bike again. Thank you

Good welcome and good resolution of the issue... Thank you.

It has been more than a month since I have been trying to exercise my right of withdrawal, I have completed all the requests from Doctibike, including filling out forms and others. Without a response, I contacted customer service who asked me again to fill out the form. It is endless and in the end, no refund despite the return at my expense of the product in early August 2025. I am very disappointed.

Fast delivery and product as described Very satisfied!

Fast and compliant

Very well arrived works very well I recommend

I am waiting for the coupons to return the package.

Very good

Excellence itself, quality of service, speed of delivery, and quality product with unbeatable value for money!

Fast shipping

1 hour after the order I received the shipping notice!!! The battery fits perfectly and the finish is flawless, we'll see over time

EVERYTHING IS PERFECT

Effective and fast. Processed in less than 24 hours delivered in 3 days.

Battery order received and works perfectly.

Listening and the staff did everything to satisfy me as quickly as possible. Thank you

Top

Quickly received and good product. Worth recommending!!

I struggled to find a compatible battery for my 2020 bike, they showed great availability, responsiveness, and efficiency in advising me! I finally found the right product at a good price, sent super quickly, a big thank you!

Regarding the reactivation of the battery of a bike that is no longer available (wayscral) Good communication and processing faster than announced. Very satisfied

Competitive price. Fast delivery. Perfect delivery.

Very fast delivery, perfect and compliant product

Doctobike reconditioned the battery I bought 6 years ago. I am very satisfied, it works, they also increased the amperage. I thank them very much.

Quick exchange by phone and battery availability in stock. Good advice to optimize battery life. Excellent service.

-

Very fast

Hello, the order took way too long. I hope the next one will be faster, have a nice day

How can a sales company be so negligent towards its customers? An order placed at the end of May with the confirmation that my delivery would be made within 15 days, and now, 3 months later, still no delivery and no explanation despite my various follow-ups. I was therefore offered at the end of August the cancellation and refund without any compensation for the damage caused. Two days after this cancellation, I was confirmed the delivery!!! In the meantime, I found another provider, delivery in 5 days and for a price of materials half as cheap. I will not speak well of Doctibike.

Competent, fast, reasonable price