9.6/10
★★★★★
based on 810 reviews published

Latest customer reviews

5 /5
★★★★★

Good communication, fast shipping, fair price, everything is perfect

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Jean Paul N.
purchased on 26/01/2026
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5 /5
★★★★★

Great delivery for renovation, return without any problem well before the announced deadline. Still to be tested given the weather, haven't had the opportunity yet.

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Michel B.
purchased on 19/01/2026
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5 /5
★★★★★

Order processed very quickly, I received the battery the day after my order.

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Francis B.
purchased on 03/02/2026
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5 /5
★★★★★

Perfectly executed

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Frédéric M.
purchased on 31/01/2026
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5 /5
★★★★★

Everything is fine, good advice!

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Rachel D.
purchased on 03/02/2026
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5 /5
★★★★★

Very good. Order as requested. Really fast delivery. Thank you.

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Norbert L.
purchased on 02/02/2026
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5 /5
★★★★★

I had been looking for a solution to my problem for months. Thank you Doctibike for the advice, efficiency, and speed. Everything is running smoothly again! Just to simplify, it would be good to recommend changing the charger when you change the battery. We could do everything at once.

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Sophie S.
purchased on 02/02/2026
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5 /5
★★★★★

Quality package and compliant product

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Didier D.
purchased on 02/02/2026
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5 /5
★★★★★

Speed

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Frédéric T.
purchased on 02/02/2026
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4 /5
★★★★☆

Everything went perfectly. The battery is as described and was delivered within 3 days.

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Corinne N.
purchased on 30/01/2026
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5 /5
★★★★★

VERY GOOD

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Mercier M.
purchased on 29/01/2026
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5 /5
★★★★★

Very fast delivery Fits perfectly to my bike

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Michel M.
purchased on 29/01/2026
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5 /5
★★★★★

Fast delivery and battery that works on my bike cheaper than offered by Intersport

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Sandrine P.
purchased on 30/01/2026
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5 /5
★★★★★

Very professional and fast delivery.

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Ute S.
purchased on 29/01/2026
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1 /5
★☆☆☆☆

Incorrect goods

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Ufuk D.
purchased on 27/01/2026
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Answer from Doctibike
Good day,

We sincerely regret to hear that your experience was not satisfactory.

Upon checking, it appears that the provided reference number for the charger matches the recommended model for your device. However, the data we have indicates that the malfunction is likely due to the battery and not the charger.

To quickly provide you with a suitable solution, we have tried to contact you multiple times, but unfortunately, we have not yet received a response from you.

Our customer service is of course at your disposal to further analyze the situation and find a satisfactory solution.

We remain available and hope to speak with you soon.
5 /5
★★★★★

Very serious company, very friendly and competent staff. I recommend

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Cyril M.
purchased on 26/01/2026
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4 /5
★★★★☆

Fast

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Marc J.
purchased on 23/01/2026
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5 /5
★★★★★

Fast Delivery I recommend 200%

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Chantal F.
purchased on 25/01/2026
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5 /5
★★★★★

Good advice, standard prices, very fast delivery, I recommend Doctibike

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Gilles D.
purchased on 23/01/2026
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5 /5
★★★★★

Battery finally arrived in Morocco no problem everything is fine thank you

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Alain B.
purchased on 16/01/2026
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5 /5
★★★★★

Order received late by the carrier and arrived well at destination.

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Laurent D.
purchased on 21/01/2026
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5 /5
★★★★★

Perfect

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Paul F.
purchased on 22/01/2026
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5 /5
★★★★★

Very good welcome on site.

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Jean Michel H.
purchased on 23/01/2026
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5 /5
★★★★★

Communication and speed in exceptional delivery

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Daniele M.
purchased on 22/01/2026
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5 /5
★★★★★

I ordered a battery for my Giant bike (ENTOUR E+1 LDS YAL 300W NX7 U M GR) to replace the original battery (EnergyPack300 244M36300R-01V). Everything works very well. However, as mentioned in a previous comment: the small downside concerns the compatibility of the charge indicator whose high light blinks constantly limiting the knowledge of the charge level. Given the price difference with a non-generic battery, I am willing to accept this, and I am therefore very satisfied with my purchase! Customer service is top-notch and very responsive.

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Sandrine B.
purchased on 13/01/2026
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5 /5
★★★★★

Very good service Package received in 3 days And a bike ready for 5 years with a new battery

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Charlotte H.
purchased on 21/01/2026
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5 /5
★★★★★

Works perfectly, shipping without issues

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Nikolaus K.
purchased on 22/01/2026
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4 /5
★★★★☆

RAS, product corresponding to the request, fast service

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Cescut C.
purchased on 21/01/2026
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5 /5
★★★★★

Fast delivery and product according to my order

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Jacqueline D.
purchased on 20/01/2026
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5 /5
★★★★★

Very satisfied with my order, nothing to say, everything is perfect

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Olivier D.
purchased on 21/01/2026
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5 /5
★★★★★

Fast delivery, product as described, I am very satisfied.

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Daniel M.
purchased on 20/01/2026
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5 /5
★★★★★

Everything went well

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Jean-michel P.
purchased on 20/01/2026
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5 /5
★★★★★

The catalog is very clear, my delivery is fast and in accordance with the order. The packaging is neat and secure. I recommend without reservation.

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Patrick D.
purchased on 19/01/2026
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5 /5
★★★★★

Great team at doctibike. Well advised, very well adapted purchase... In short, top-notch. Nothing to complain about, impeccable.

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Célestin F.
purchased on 16/01/2026
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5 /5
★★★★★

The product is compliant and professionalism is top-notch

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Societe A.
purchased on 18/12/2025
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5 /5
★★★★★

Perfect at moment...

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Marco Stefano M.
purchased on 17/01/2026
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5 /5
★★★★★

2 purchases made on time, products conforming to my requests and operational, nothing to say

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Denis R.
purchased on 18/01/2026
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5 /5
★★★★★

The battery works as specified, delivered quickly. Unfortunately, the track & trace is only available when the package arrives in the destination country, so for the first two days you are left wondering if it will be okay. But it will be okay 🙂

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Bas W.
purchased on 17/01/2026
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5 /5
★★★★★

Great product, excellent shipping, perfectly assembled, everything is ok. I ask if the warranty activates automatically, thank you.

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Andrea M.
purchased on 14/01/2026
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5 /5
★★★★★

Very satisfied, order arrived very quickly.

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Jean C.
purchased on 15/01/2026
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