★★★★★
based on 586 reviews published
Latest customer reviews
5
Very well, thank you
They didn't send me the charger I ordered
Extra fast shipping, very good contact over the phone. I recommend
Perfect and fast
Very satisfied with your services, especially regarding the after-sales service, although the price of a battery remains quite high.
Did not have time to test the battery but the delivery was great!
Order delivered in record time and in accordance with my request.
Very serious company Fast delivery
Good
Fast shipping. Well-protected packages. Compliant with orders. I recommend.
I have received the replacement engine that was certified compatible with the old one, but it is in degraded mode because the speed sensor is not recognized, whereas after a connection test on the old engine, the speed sensor is indeed functional.
Very good welcome and efficient
Fast delivery, product as described
In use for a week now.. but everything is perfect!!
Serious, reliable, timely delivery and packaging suitable for the ordered item. Congratulations. (first purchase)
Perfect, it matches my request and the delivery was quick. Thank you.
The shipping of my battery as well as the return went very well
Delivery times a bit long but it was planned, said and explained, responds to emails, professional communication
Accurate and precise delivery within the indicated times. The battery works great and has brought my little gray one back to life. Thank you Doctibike
Product conforms to my order, delivery on time as expected, fast service, it's great!!
I am very satisfied with the service of DOCTIBIKE. Finally, a company where you can get answers on the phone and where your request is handled directly by efficient specialists who care about doing a good job. Deadline met and impeccable quality. Friendly and professional contact. Jean-Claude in Vendée
Everything was perfect thank you
Very warm welcome and very good advice. Product in accordance with the request.
Very good product
Great, we can use our electric bike again. Thank you
Good welcome and good resolution of the issue... Thank you.
It has been more than a month since I have been trying to exercise my right of withdrawal, I have completed all the requests from Doctibike, including filling out forms and others. Without a response, I contacted customer service who asked me again to fill out the form. It is endless and in the end, no refund despite the return at my expense of the product in early August 2025. I am very disappointed.
Fast delivery and product as described Very satisfied!
Fast and compliant
Very well arrived works very well I recommend
I am waiting for the coupons to return the package.
Very good
Excellence itself, quality of service, speed of delivery, and quality product with unbeatable value for money!
Fast shipping
1 hour after the order I received the shipping notice!!! The battery fits perfectly and the finish is flawless, we'll see over time
EVERYTHING IS PERFECT
Effective and fast. Processed in less than 24 hours delivered in 3 days.
Battery order received and works perfectly.
Listening and the staff did everything to satisfy me as quickly as possible. Thank you