/10
★★★★★
based on 318 reviews published
★★★★★
based on 318 reviews published
Latest customer reviews
5
/5
★★★★★
Great! Advice and products are super!
Aladin F.
purchased on 14/05/2025
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3
/5
★★★☆☆
The purchase, packaging, and customer service contact are good. Quick and efficient. My console did not withstand the battery change; after the change, everything works very well, the battery is powerful.
Claire L.
purchased on 12/01/2025
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Answer from Doctibike
Hello Madam,
Thank you very much for your feedback! We are delighted to hear that the new battery fully satisfies you.
Please do not hesitate to get back to us if you have any questions or specific requests.
Wishing you a pleasant day, I remain at your disposal.
Best regards.
Thank you very much for your feedback! We are delighted to hear that the new battery fully satisfies you.
Please do not hesitate to get back to us if you have any questions or specific requests.
Wishing you a pleasant day, I remain at your disposal.
Best regards.
5
/5
★★★★★
Fast
Marianne G.
purchased on 06/05/2025
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5
/5
★★★★★
Fast delivery and product as ordered.
Michel P.
purchased on 02/05/2025
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3
/5
★★★☆☆
The company is functioning well, the ordered product was not perfect but this company is quite responsive. Do not hesitate to contact them in case of a problem,
Pascal R.
purchased on 12/05/2025
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Answer from Doctibike
Mr. Rifflart,
Thank you for taking the time to share your feedback.
We place great importance on the quality of our support and we are delighted that you were able to notice the responsiveness of our team.
Please do not hesitate to reach out to us again if we can assist you in the future!
Your satisfaction remains our priority and your comments are valuable for continuing to offer you an increasingly effective service.
The Doctibike team
Thank you for taking the time to share your feedback.
We place great importance on the quality of our support and we are delighted that you were able to notice the responsiveness of our team.
Please do not hesitate to reach out to us again if we can assist you in the future!
Your satisfaction remains our priority and your comments are valuable for continuing to offer you an increasingly effective service.
The Doctibike team
5
/5
★★★★★
Piece conforms to the original, fast delivery.
Lucien B.
purchased on 12/05/2025
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5
/5
★★★★★
For the second purchase, everything is perfect. Nothing to change.
Christian J.
purchased on 09/05/2025
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5
/5
★★★★★
The deadlines were met. The product matches the description exactly. Nothing to complain about.
Pierre B.
purchased on 07/05/2025
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5
/5
★★★★★
Hello, Battery conforms and is compatible with my bike. For now, it works well. Best regards,
Philippe G.
purchased on 08/05/2025
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5
/5
★★★★★
Well received the order satisfied
Jean Pierre G.
purchased on 29/04/2025
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4
/5
★★★★☆
Very responsive following my request.
Jean-luc R.
purchased on 17/04/2025
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1
/5
★☆☆☆☆
A battery sent for repair, deemed irreparable by Doctibike and returned incomplete. Response from Doctibike: "We are sorry for the missing part but we can't find it." Not very professional, especially since this part (dust cover) is not sold with the new battery. I now have a "gap" between the frame and the battery on my €4000 bike. Thank you, Doctibike!
Thomas R.
purchased on 05/05/2025
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Answer from Doctibike
Hello,
Thank you for your feedback! We are delighted to hear that the new battery works perfectly on your bike.
Regarding the missing "aesthetic" cover lost during the intervention, we apologize. Despite our extensive searches with our suppliers, this part is unfortunately no longer produced.
Although this does not affect the proper functioning of the bike, we understand that it can be disappointing. Please do not hesitate to contact us if we can assist you in any other way.
Best regards,
Thank you for your feedback! We are delighted to hear that the new battery works perfectly on your bike.
Regarding the missing "aesthetic" cover lost during the intervention, we apologize. Despite our extensive searches with our suppliers, this part is unfortunately no longer produced.
Although this does not affect the proper functioning of the bike, we understand that it can be disappointing. Please do not hesitate to contact us if we can assist you in any other way.
Best regards,
5
/5
★★★★★
All is well. Nice efficiency. Thank you
Philippe J.
purchased on 24/04/2025
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5
/5
★★★★★
I have received the charger and now I am waiting for the battery, thank you
Chantal P.
purchased on 10/04/2025
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5
/5
★★★★★
Perfect. Contact by phone or by email.
Malik S.
purchased on 06/05/2025
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5
/5
★★★★★
Very good quality battery
Nicolas V.
purchased on 21/03/2025
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5
/5
★★★★★
Very pleasant customer service, good advice and very fast delivery
Elisabeth F.
purchased on 05/05/2025
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5
/5
★★★★★
Good evening. Very good purchase. Very satisfied.
Marie-michelle V.
purchased on 05/05/2025
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5
/5
★★★★★
Totally satisfied, order delivered on time, a big thank you
Maurizio L.
purchased on 17/04/2025
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5
/5
★★★★★
Very good service in line with my expectations.
Philippe B.
purchased on 06/05/2025
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5
/5
★★★★★
Everything is perfect. For now, the battery works correctly.
Jesús M.
purchased on 05/05/2025
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5
/5
★★★★★
Perfect. Battery charger is compliant and compatible with my battery. Great delivery time.
Marc G.
purchased on 06/05/2025
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5
/5
★★★★★
All good! thank you
Michael M.
purchased on 02/05/2025
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5
/5
★★★★★
Very satisfied with the product and the speed of delivery
André G.
purchased on 04/05/2025
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5
/5
★★★★★
Quickly delivered and works very well
Marie L.
purchased on 04/05/2025
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5
/5
★★★★★
Very good! The part is compatible with the request for the necessary elements considering the compatibility with my cycle. Sends documents and responses very quickly. Record delivery speed. I am very satisfied. I encourage my friends and family to follow you. Keep it up.
Bruno D.
purchased on 02/05/2025
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5
/5
★★★★★
Following this battery purchase and a pin compatibility issue, customer service made a free exchange for me. Shortly after, a competitor responded to an old inquiry and, to my great surprise, offered me the same product for 235 Euros less! After contacting Doctibike and discussing the issue encountered, they agreed to refund me the difference. A rare commercial gesture. I recommend this site.
Luc T.
purchased on 05/03/2025
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Answer from Doctibike
Mr. Tosolini,
Thank you very much for your comment and your maximum rating.
It is important for us to remain attentive and to respond appropriately when a situation calls for it.
We are delighted to read your satisfaction.
Thank you again for your trust and your recommendation!
The Doctibike team
Thank you very much for your comment and your maximum rating.
It is important for us to remain attentive and to respond appropriately when a situation calls for it.
We are delighted to read your satisfaction.
Thank you again for your trust and your recommendation!
The Doctibike team
3
/5
★★★☆☆
Request a return of the battery on my bike, 3 pins are necessary to operate the battery, but only 2 pins are there. Thank you for providing me with the procedure.
Alain T.
purchased on 28/04/2025
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Answer from Doctibike
Hello Sir,
We are sorry to learn that the battery ordered is not compatible with your bike. Please accept our apologies for this inconvenience.
Our after-sales service will handle your return request as soon as possible to resolve this issue quickly. An advisor will contact you shortly to assist you with the procedures.
Thank you for your understanding, and we remain at your disposal for any further questions.
Best regards,
We are sorry to learn that the battery ordered is not compatible with your bike. Please accept our apologies for this inconvenience.
Our after-sales service will handle your return request as soon as possible to resolve this issue quickly. An advisor will contact you shortly to assist you with the procedures.
Thank you for your understanding, and we remain at your disposal for any further questions.
Best regards,
5
/5
★★★★★
Very good
Eric P.
purchased on 29/04/2025
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5
/5
★★★★★
Very good nothing to say
Societe L.
purchased on 25/04/2025
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