Reviews Doctibike

Delivery of the product on time and good quality of the product, reasonable price and good advice.

Beautiful responsiveness and product as described, well delivered

Customer service attentive received faster than announced on the site initially! Top-notch

Order received quickly

The compatible Powertube Bosch 500 W battery is perfect, it works very well and there are no issues with installation on a 2019 Haibike SDURO e-MTB. I ordered the battery on a Sunday and it was delivered on Tuesday. I am completely satisfied.

Delay ok Material compliant, battery identical to the original, Perfect packaging

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Following my request for a Shimano battery, everything went very smoothly, delivery deadlines were respected. Very good experience

Very good service: Speed, competence, and quick responses to questions. I would advise users of the refurbishment service to fully charge their battery upon receipt before using it on their electric bike.

Super after-sales service!

It's not the first time, they are well-packaged professionals. Fast delivery, after-sales service. The TOTAL I highly recommend.

Quick and efficient information. Great!

I highly recommend it. I am satisfied with my order as well as the delivery.

Serious fast

A simple email with a photo of my old 10-year-old battery and the next day I received a link to the corresponding battery. Order placed on Tuesday, received on Friday! Top notch

Super

Perfect

Very fast delivery, super happy

Very satisfactory. Before placing my order, I spoke to someone on the phone who gave me very good information about the product I wanted. Not disappointed. Fast delivery. Ordered on Thursday late afternoon and delivered on Saturday at 1 PM. I recommend.

Thank you very much - the charger change was perfect because the one there works well without any issues. Thanks to your patience, the replacement process was very satisfactory

Since I was not French, communication was sometimes difficult and filling out the forms was challenging for me. Nevertheless, everything worked perfectly. The response time to emails is very good and the shipping is very fast. I was surprised by the relatively short delivery time of the logistics service provider. Doctibike was the only supplier of my battery and I was already skeptical, but I was very positively surprised in all respects. I can only recommend it.

Received battery as ordered in a week. Now enjoying riding my bike again.

A serious and committed company with its clients

Perfect

Very good fast service, very good battery unavailable elsewhere, just a bit expensive but that's the law of supply and demand...

Thank you very much. All was perfect.

Very good dealer. Very fast delivery.

Everything went very well. I made a mistake while placing my order and I asked for it to be canceled (they did that) and I placed the order correctly again. I received my package quite quickly. Very satisfied.

Everything went perfectly. I am very satisfied.

Fast and efficient

Hello, yes I am happy to have bought a battery from you and to get my e-bike working again, but I am a bit disappointed that I can't cover as many kilometers in one go; with the old battery, I could do a hundred kilometers. Thank you anyway.

The battery indicators do not light up during charging and resetting by long pressing the battery button does not work

Very reactive

Order shipped quickly Received in good condition and the battery meets all my expectations Perfect in every way

Good advice, product in stock

Fast and efficient. Haven't tested the battery on the bike yet 😉

Very satisfied with our acquisition. All our inquiries received relevant answers. Very high professionalism and great kindness from our contact person. All the tests carried out correspond exactly to the information provided. Highly recommended.

New battery as indicated, impeccable, thank you

Very good advice with fast delivery

Perfect. Responsive and good value for money