★★★★★
based on 493 reviews published
Latest positive customer reviews
Very good site. Competent staff and order shipped quickly.
Bosch received two days later, as announced by the seller, very serious and professional.
I ordered a refurbished battery. Received it very quickly with perfect delivery service. I hope the battery will be satisfactory in terms of longevity, but regarding this purchase and the delivery, I am completely satisfied.
Fast delivery and product as described. 😊
Correct product but difficult to adapt to my Moustache mountain bike, requires modifying the attachment and widening the key access to secure the new battery
Great! Advice and products are super!
Fast
Fast delivery and product as ordered.
Piece conforms to the original, fast delivery.
For the second purchase, everything is perfect. Nothing to change.
The deadlines were met. The product matches the description exactly. Nothing to complain about.
Hello, Battery conforms and is compatible with my bike. For now, it works well. Best regards,
Well received the order satisfied
Very responsive following my request.
All is well. Nice efficiency. Thank you
I have received the charger and now I am waiting for the battery, thank you
Perfect. Contact by phone or by email.
Very good quality battery
Very pleasant customer service, good advice and very fast delivery
Good evening. Very good purchase. Very satisfied.
Totally satisfied, order delivered on time, a big thank you
Very good service in line with my expectations.
Everything is perfect. For now, the battery works correctly.
Perfect. Battery charger is compliant and compatible with my battery. Great delivery time.
All good! thank you
Very satisfied with the product and the speed of delivery
Quickly delivered and works very well
Very good! The part is compatible with the request for the necessary elements considering the compatibility with my cycle. Sends documents and responses very quickly. Record delivery speed. I am very satisfied. I encourage my friends and family to follow you. Keep it up.
Following this battery purchase and a pin compatibility issue, customer service made a free exchange for me. Shortly after, a competitor responded to an old inquiry and, to my great surprise, offered me the same product for 235 Euros less! After contacting Doctibike and discussing the issue encountered, they agreed to refund me the difference. A rare commercial gesture. I recommend this site.
Thank you very much for your comment and your maximum rating.
It is important for us to remain attentive and to respond appropriately when a situation calls for it.
We are delighted to read your satisfaction.
Thank you again for your trust and your recommendation!
The Doctibike team
Very good
Very good nothing to say
Very good
The product arrived in perfect condition and within the estimated time, which left me with a good impression of the seller.
Super product contact received on time and in accordance with the order
Thank you very much for your comment and your 5-star rating.
We are truly delighted to read your satisfaction and to have met your expectations!
It was also a real pleasure for us to have been able to communicate with you in such a cordial and respectful manner.
Please do not hesitate to reach out to us if needed; we remain at your disposal for any future requests.
The Doctibike team
Ultra fast delivery (48h) Small issues with DPD regarding code transmission via SMS (wrong number) had to pick up the package at a partner location (very close)
Thank you very much for your maximum rating.
We are sorry to hear that the transport did not go as planned; it does happen that these unforeseen events occur, but they are indeed independent of our will.
The main thing for us is that you were able to retrieve your package and that everything is working as expected.
Please do not hesitate to contact us if you encounter any problems; we are at your disposal.
The Doctibike team
Beautiful, efficient, serious, competent company, bravo! It's nice to see such a company!
Fast. Good follow-up
Everything absolutely perfect, first-class customer service and very responsive, well done!
Product completely meets my expectations. Works perfectly, thank you.
Fast and efficient as usual