9.6/10
★★★★★
based on 674 reviews published

Latest customer reviews

5 /5
★★★★★

My order meets my expectations. Super fast delivery. Impeccable.

User icon
Alain L.
purchased on 20/02/2026
Translated review
5 /5
★★★★★

Very well packaged. Received quickly and as ordered. I recommend this site.

User icon
Serge R.
purchased on 19/02/2026
Translated review
5 /5
★★★★★

The package has arrived but not at home as planned.

User icon
Gilette L.
purchased on 19/02/2026
Translated review
5 /5
★★★★★

Battery compliant with the order and fast delivery

User icon
Thierry B.
purchased on 19/02/2026
Translated review
5 /5
★★★★★

Thank you very much for the advice, exchanges, speed of delivery

User icon
Bernard L.
purchased on 18/02/2026
Translated review
4 /5
★★★★☆

The battery arrived well with perfect packaging. However, I am surprised that the battery was not charged to 100%. We'll see how many kilometers I can cover with assistance. Initially, I could do about 100 km...

User icon
Quentin L.
purchased on 16/02/2026
Translated review
5 /5
★★★★★

Super

User icon
Christian P.
purchased on 14/02/2026
Translated review
5 /5
★★★★★

VERY PROFESSIONAL SELLER, THE ENTIRE PURCHASE PROCESS WAS PERFECT

User icon
Antonio G.
purchased on 12/02/2026
Translated review
5 /5
★★★★★

Very good package but the bike still doesn't work

User icon
Christophe M.
purchased on 13/02/2026
Translated review
5 /5
★★★★★

Super effective

User icon
Gael J.
purchased on 13/02/2026
Translated review
3 /5
★★★☆☆

A lot of waiting and little information. The product seems okay.

User icon
Jérémie B.
purchased on 11/11/2025
Translated review
5 /5
★★★★★

Very responsive to customer feedback

User icon
Romain S.
purchased on 12/02/2026
Translated review
5 /5
★★★★★

Everything was perfect from ordering to delivery perfect

User icon
Pierre L.
purchased on 12/02/2026
Translated review
5 /5
★★★★★

Hello, I was able to immediately put this refurbished battery into operation. It turns out that it is functional and compatible with my e-bike. I recommend the serious and efficient work of the customer service. P.S. I therefore have a non-working battery that could be recycled by your good care. How can I do that?

User icon
François M.
purchased on 07/02/2026
Translated review
5 /5
★★★★★

Quick and efficient pre-sales support. Product delivered within the announced deadlines. Thank you.

User icon
Eric C.
purchased on 10/02/2026
Translated review
3 /5
★★★☆☆

Very good

User icon
Créteur R.
purchased on 09/02/2026
Translated review
5 /5
★★★★★

The package very well packed fast delivery you are professionals Thank you

User icon
Didier A.
purchased on 09/02/2026
Translated review
4 /5
★★★★☆

Very well, thank you very much

User icon
Eric F.
purchased on 09/02/2026
Translated review
5 /5
★★★★★

Competitive price, fast delivery, impeccable product I highly recommend

User icon
Stephane D.
purchased on 06/02/2026
Translated review
5 /5
★★★★★

Fast delivery, phone exchanges completely satisfactory.

User icon
Bruno F.
purchased on 06/02/2026
Translated review
5 /5
★★★★★

Very fast shipping following the order. Kudos for the highly appreciated efficiency!

User icon
Véronique V.
purchased on 07/02/2026
Translated review
4 /5
★★★★☆

.

User icon
Christophe M.
purchased on 06/02/2026
Translated review
5 /5
★★★★★

Very effective and 100% satisfied

User icon
Klaus N.
purchased on 07/02/2026
Translated review
5 /5
★★★★★

Nothing to complain about, perfect

User icon
Jean-marc G.
purchased on 03/02/2026
Translated review
5 /5
★★★★★

Good communication, fast shipping, fair price, everything is perfect

User icon
Jean Paul N.
purchased on 26/01/2026
Translated review
5 /5
★★★★★

Great delivery for renovation, return without any problem well before the announced deadline. Still to be tested given the weather, haven't had the opportunity yet.

User icon
Michel B.
purchased on 19/01/2026
Translated review
5 /5
★★★★★

Order processed very quickly, I received the battery the day after my order.

User icon
Francis B.
purchased on 03/02/2026
Translated review
5 /5
★★★★★

Perfectly executed

User icon
Frédéric M.
purchased on 31/01/2026
Translated review
5 /5
★★★★★

Everything is fine, good advice!

User icon
Rachel D.
purchased on 03/02/2026
Translated review
5 /5
★★★★★

Very good. Order as requested. Really fast delivery. Thank you.

User icon
Norbert L.
purchased on 02/02/2026
Translated review
5 /5
★★★★★

I had been looking for a solution to my problem for months. Thank you Doctibike for the advice, efficiency, and speed. Everything is running smoothly again! Just to simplify, it would be good to recommend changing the charger when you change the battery. We could do everything at once.

User icon
Sophie S.
purchased on 02/02/2026
Translated review
5 /5
★★★★★

Quality package and compliant product

User icon
Didier D.
purchased on 02/02/2026
Translated review
5 /5
★★★★★

Speed

User icon
Frédéric T.
purchased on 02/02/2026
Translated review
4 /5
★★★★☆

Everything went perfectly. The battery is as described and was delivered within 3 days.

User icon
Corinne N.
purchased on 30/01/2026
Translated review
5 /5
★★★★★

VERY GOOD

User icon
Mercier M.
purchased on 29/01/2026
Translated review
5 /5
★★★★★

Very fast delivery Fits perfectly to my bike

User icon
Michel M.
purchased on 29/01/2026
Translated review
5 /5
★★★★★

Fast delivery and battery that works on my bike cheaper than offered by Intersport

User icon
Sandrine P.
purchased on 30/01/2026
Translated review
5 /5
★★★★★

Very professional and fast delivery.

User icon
Ute S.
purchased on 29/01/2026
Translated review
1 /5
★☆☆☆☆

Incorrect goods

User icon
Ufuk D.
purchased on 27/01/2026
Translated review
Answer from Doctibike
Good day,

We sincerely regret to hear that your experience was not satisfactory.

Upon checking, it appears that the provided reference number for the charger matches the recommended model for your device. However, the data we have indicates that the malfunction is likely due to the battery and not the charger.

To quickly provide you with a suitable solution, we have tried to contact you multiple times, but unfortunately, we have not yet received a response from you.

Our customer service is of course at your disposal to further analyze the situation and find a satisfactory solution.

We remain available and hope to speak with you soon.
5 /5
★★★★★

Very serious company, very friendly and competent staff. I recommend

User icon
Cyril M.
purchased on 26/01/2026
Translated review