Customer reviews of EASY-GLISS.COM

Having a doubt about the product I wanted to order, I had someone on the phone who was able to advise me, the order placed I received everything in 3 days without particular difficulty

The cardboard box was split in half and the skis had no protection. It should have more protection for such transport

Easy to use site and friendly contact with the store as well as the after-sales service.

compliant order, good exchange for technical questions

Clear and comprehensive site

When 8 cm makes the difference… even on the ski slopes!
I ordered a pair of skis from Easy Gliss with high expectations for a vacation in Austria, but they arrived 8 cm shorter than promised. Yes, you read that right: 8 centimeters which, as we know, make a huge difference in many situations!
Imagine the scene: ready to race down the slopes at full speed, and then, a moment of confusion… “But where did my extra 8 cm of adrenaline go?” It seemed like Easy Gliss had decided to give me a “minimalist” gift to see if I could turn a pair of short skis into a new sport: “compact skiing,” ideal for those who like to travel light (even if it comes at the expense of a bit of downhill speed).
The situation became even more complicated when, after contacting customer service to find a solution – perhaps a voucher or a discount to compensate for the error – I found myself hitting a wall: no compromise, just the obligation to choose between returning the product (and then spending more to rent a pair of skis) or keeping these “compact” skis. In short, a categorical refusal of any balanced solution, which practically forced me to opt for the least costly option, even if it was not at all what I wanted.
The staff, who had even installed the bindings for the shoes (probably wearing thick glasses to not notice the incorrect length indicated on every centimeter of the packaged ski), explained the error in a manner as enigmatic as it was absurdly ironic, leaving me wondering if the correct size was simply “out of stock” and if those 8 cm represented the last frontier of winter DIY. After long negotiations, I had to choose between giving up my vacation plans or bearing the extra cost of renting. Caught between pragmatism and humor, I opted to keep the skis – 8 cm shorter, but 8 cm more of stories to tell!
If you are looking for a dreadful shopping experience that not only offers you a (almost) compliant product but also a good dose of anecdotes and laughs, Easy Gliss is the perfect place. And remember: in life, sometimes, it only takes 8 cm to change perspective… or at least to race down the slopes with a touch of irony.

Very good, no issues

Great, everything went well except when the delivery person left the package in front of the door and we found it in the evening in front of our house…
Luckily no one took it!

Fast, quick customer service, compliant order arrived in 3 days. I recommend.

Order placed received the next day
Perfect service
I recommend this site

Perfect

thank you for perfect services

Everything perfect

Not delivered to the exact address

Perfect

I was very well received at the store in Besançon with quality advice. The skis were not in stock at the store, so I ordered online. I received them quickly and they were well packaged.

Perfect!

On-time delivery of the compliant product

Cheapest site for the item I was looking for.
Fast and careful delivery.
I recommend

Good

Fast in international shipping. Recommendable.

****

Exemplary responsiveness: order placed at 10am, skis mounted at 11:30am, I was able to pick them up at 2pm. Highly recommended without hesitation

Very easy and well thought out

Very well made site and fast delivery

Perfect!! Very well prepared product, fast delivery and excellent price!!

It's easy to navigate the site. I bought skis at a better price than other sites. The delivery from France to Italy was very fast. I am satisfied

Delivery by GLS is always to be avoided, this delivery company is unbearable and respects nothing. The delivery person passes in front of the address and does not stop to drop off the damaged box at the relay point leaving a message: in your absence... Unacceptable procedure

Everything was great. The order, the packaging and the delivery.

Impeccable! Nothing to complain about

very good, order placed on Thursday at 9:30 PM and package received the following Thursday.
I recommend this site.

I bought a pair of Rossignol skis and found a very competitive price. I had no reason to contact customer service since both shipping and delivery were punctual.

A completely satisfactory order!!! From product choice to delivery!!! Can't wait to test these new ski shoes during the next holidays!!! Thank you for this great service which I recommend! See you very soon surely

Very good, impeccable service, careful and attentive. I recommend!

Quick reception. Easy to get information.

I ordered K2 snowboard boots, they are perfect! The package arrived and the boots in perfect condition.

Good service. Fast and simple and meets all the indications. The bindings mounted correctly.

Ski order at easy goiss. Fast shipping and well packaged. I recommend

Pleasant contact, fast and correct shipping!!

Fast shipping, good material. Interesting sales on top of that!