The online store econotes consistently delivers products that meet or exceed customer expectations, with items that match their descriptions perfectly. Customers express delight in the practicality and aesthetics of products like planners and notebooks, highlighting features such as eco-friendliness and attractive designs. The fast delivery service is frequently praised, often accompanied by thoughtful touches like personalized notes in packages that enhance the shopping experience.
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Claire
Rating: 5 out of 5
following a purchase from 03/06/2024
After a week my pen was no longer working, but the after-sales service was very responsive!
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Response from econotes
Thank you for your feedback Claire! We're sorry about the problem with the pen, but glad the team was able to help you quickly. ??
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Véronique S.
Rating: 4 out of 5
following a purchase from 27/05/2024
Quick and easy ordering.attentive team.products arrived safely. Small problem: the products are each packaged in a small craft bag, so I can't see the different blankets (flowers, mountain) chosen as gifts.
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Response from econotes
Thank you for your feedback Véronique! ?? We are happy that the order was quick and easy. We will take into account your remark about the packaging and will think about a solution to better see the chosen covers. ??
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Claire
Rating: 1 out of 5
After a week, my pen stopped working.
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Anna G.
Rating: 5 out of 5
following a purchase from 07/06/2024
A very practical, easy-to-use notebook that serves both as a draft that can be easily erased and as a notebook that can be kept digitally. I use it every day!
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Response from econotes
Thank you so much for your review Anna! ?? We are delighted that our notebook is so useful to you on a daily basis, both for drafts and for digital note-taking. ??
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C. R.
Rating: 5 out of 5
following a purchase from 10/06/2024
Very nice, the drawing on it is magnificent, it works very well, the colors are beautiful and the wax plugs are easy to remove.the little downside is that you have to let it dry so you can't go through the pages quickly but otherwise I'm very happy!
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Response from econotes
Thank you very much for your feedback! We're delighted that you like the design and colors. We take note of your remark about the drying time. We're glad to hear you're satisfied, despite this minor inconvenience! ???
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Bertrand D.
Rating: 5 out of 5
following a purchase from 24/05/2024
Durable, practical product
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Response from econotes
Many thanks for your opinion ????
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Mathilde L.
Rating: 5 out of 5
following a purchase from 27/05/2024
I did not receive my entire order, but after my review I was contacted. So I received the rest of my order with a few extras.
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Response from econotes
Hello Mathilde, Oulala, yes, after checking, your e-mail has gone to spam... Our customer service will contact you right away to send you the missing product as soon as possible... We apologize for the inconvenience!
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Carole C.
Rating: 5 out of 5
following a purchase from 28/05/2024
The small bug at start-up (2 orders recorded instead of 1) was dealt with and corrected as soon as I reported it.delivery was fast and in accordance with the order.the products are perfect for compulsive note-takers like me (you know, those who take notes to remember but not necessarily to read them). The ?? are certainly aware of my efforts, they've been looking at me differently since I bought ??.
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Response from econotes
Thank you for your feedback Carole! ?? We are delighted that we were able to correct the small bug quickly and that the delivery was up to scratch. Your efforts on behalf of the environment are appreciated, and we're glad that our products are perfect for your compulsive note-taking. The team thanks you, and so do the ???s! ???
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Bertrand D.
Rating: 5 out of 5
Practical, durable product
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Frédéric B.
Rating: 5 out of 5
Very satisfied with this purchase,
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Frédéric B.
Rating: 5 out of 5
following a purchase from 31/05/2024
Idea: use a blotting pad to avoid any transfers.
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Response from econotes
Thank you for your feedback Frédéric! ?? We're delighted you like the product. Excellent idea for the blotting bookmark, we'll make a note of it. ????
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Barbara S.
Rating: 5 out of 5
following a purchase from 10/06/2024
Perfect! Comfortable writing: the pen glides over the "paper "Easy to erase The undated diary can be used over and over again, just what I was looking for...even better with the objective pages.
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Response from econotes
Thank you for your review Barbara! ?? We're delighted you like the comfortable writing and easy erasability. The undated diary is indeed designed for endless use, perfect for staying organized! ?????
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Cliente D.
Rating: 4 out of 5
following a purchase from 29/05/2024
Product received as promised. A little disappointment with the ink flow at first, but it improved afterwards.
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Response from econotes
Thank you for your feedback! We are pleased that the product meets your expectations. We note your comment about the ink flow and are delighted to hear that this has improved. ????
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cliente D.
Rating: 4 out of 5
Good product, as promised
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Hortense B.
Rating: 5 out of 5
following a purchase from 28/05/2024
Great for short note-taking tasks
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Response from econotes
Thanks for your feedback Hortense! ?? We're delighted that our notebooks come in handy for your note-taking! ????
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Mme C.
Rating: 5 out of 5
Very ecological idea and no more paper waste. Beautiful material.
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Mme C.
Rating: 5 out of 5
following a purchase from 28/05/2024
This is a great ecological idea that I hope will be a great success.
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Response from econotes
Thank you very much Agnès for your support! ????
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Remy
Rating: 2 out of 5
following a purchase from 10/05/2024
In itself, the notebook does the job, but it's a pity it doesn't specify that it's an ultra-soft notebook rather than a rigid one, which means you'd have to write your notes on a table.PS: when the made-in-france feature is highlighted on the web store, it's a pity that the bank transfer shows "Econote Luxembourg" ...
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Response from econotes
We're sorry if the rigidity of our covers isn't to your liking. Our covers are semi-rigid, which gives our notebooks a certain lightness, unlike a thick, rigid and therefore heavy cover, made from wood and not water-resistant. We don't offer payment by bank transfer on our website. However, I see that you have paid by credit card. The online payment provider (Paypal or Shopify) is probably registered in Luxembourg, as is often the case. We are a French company registered in France. Our workshop is located in Mougins in the Alpes-Maritime, where we manufacture ALL our notebooks. We have no links with Luxembourg. You can find all the information in the legal notice on our website.
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Remy
Rating: 2 out of 5
On its own, the notebook does the job, but it's a pity it doesn't specify that it's an ultra-soft notebook rather than a rigid one, which means notes have to be written on a table. PS: it's a pity that when the made-in-france feature is highlighted on the web store, the bank transfer shows "Econote Luxembourg".
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Adeline
Rating: 4 out of 5
following a purchase from 24/05/2024
This notebook is not bad. practical to be able to erase and have clean notes and keep only the essentials.on the other hand, I would have liked to have more choice in pens, to have other colors and fine points! I write small and the pen is not crazyTo see over time what it gives.
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Response from econotes
Thank you for your feedback! ?? We're delighted that you like the erasable side of the notebook. As for the pens, we've taken your suggestion for more colors and finer points into account. We're constantly working to improve our products, so stay tuned for news! ????
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Adeline
Rating: 4 out of 5
not much choice of covers, the choices are not always pretty
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cecile
Rating: 5 out of 5
Top to be able to personalize your notebook, great idea and happy with the result.
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Marie
Rating: 5 out of 5
Brilliant! Super high quality, everything customizable, perfect concept!
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Cecile
Rating: 5 out of 5
following a purchase from 24/05/2024
I love it! I didn't expect to like it so much, but the pen really glides over the paper and for someone who does a lot of crossing out, it's great! I use it for my sewing projects, to note all the adjustments and tips and as a project can be done over several weeks, sometimes my opinion changes on a material or setting so really top for this use :))
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Response from econotes
Thank you very much for your enthusiastic feedback! ?? We're delighted that our reusable notebooks and pens are perfect for your sewing projects. It's great to know that your notebook is helping you with your adjustments and tips. Happy sewing Cécile! ????
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Chantal B.
Rating: 2 out of 5
following a purchase from 17/05/2024
I ordered a notebook as a gift. What a surprise !!!! the notebook is small, the pens sold with it are emptying fast and the used pages are already marked after 3 days.
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Response from econotes
Doesn't that sound like the ideal gift? For the size of the notebook, we have different formats (A4, A5, A6). Maybe there's been a mix-up? As for the pens, the cartridge allows you to write 400 meters of lines, depending on your writing rhythm, it empties more or less quickly. You can only replace the ink cartridge by buying one on our website (x10 pack) or in the shops (Pilot Frixion brand is compatible with our pens). Finally, the pages marked so quickly is clearly not normal, as each page can be used more than 1000 times without alteration. Customer service will contact you to find the most suitable solution and we'll sort it all out.
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Chantal B.
Rating: 1 out of 5
A lot of things to improve on these notebooks, despite the innovative concept! the pages get damaged very quickly after several uses. it's really small and the pens get empty very, very quickly!
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David L.
Rating: 5 out of 5
Excellent product that has had a small effect
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Biedermann
Rating: 5 out of 5
following a purchase from 03/05/2024
Excellent product, the notebook bar is really top I recommend!
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Response from econotes
Many thanks for your opinion ????
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Biedermann
Rating: 5 out of 5
It's an excellent product, I recommend it!
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Priscilla U.
Rating: 5 out of 5
following a purchase from 20/05/2024
Great idea! I love the fact that you can erase, start again, scan ...
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Response from econotes
Thank you Priscilla, it's a pleasure to read your opinion!??
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Manue
Rating: 5 out of 5
following a purchase from 20/05/2024
Order as requested, shipped very quickly. The information on the website and by e-mail is very useful.
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Response from econotes
Hello Manue, thank you for your kind review ????
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Sarah M.
Rating: 3 out of 5
following a purchase from 02/05/2024
Too bad I took advantage of a discount on the heels of a purchase and I didn't receive the products at the same time, so double the time, double the carbon impact for me and the delivery people.
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Response from econotes
Hello Sarah, Thank you for taking the time to write this review! Sorry for the double shipment! We usually group orders together to avoid this kind of situation. We seem to have missed that yours was doubled up this time in the middle of the others!??
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Sarah M.
Rating: 4 out of 5
I thought the writing would be more intense or darker on the paper.
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Delphine.D
Rating: 4 out of 5
Super happy with my purchase. The idea of the notebook bar is great for personalizing the content of the pages. I created a table of contents and numbered the pages to organize my notes. The negative point is the drying time of the ink. I'd recommend ?
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Ladylire
Rating: 5 out of 5
The returnable packaging is a great idea. What's more, the return is pre-paid - just fold up the envelope and slip it into the first letterbox you come to!
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Sand S.
Rating: 5 out of 5
A multitude of options (see for future increase -) ), for long-term use Can't wait for the same possibility on other formats!
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Thiebaut
Rating: 5 out of 5
Extremely practical and infinitely reusable. Exactly what I was looking for.
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Virginie C.
Rating: 5 out of 5
following a purchase from 21/04/2024
A very good, innovative, eco-friendly product that also saves you money on notebooks. It takes a little time to get used to it, and you have to be careful not to use the wrong pen... It's very pleasant to write on this material, it erases very well with a damp cloth, but it seems to me that using an eraser damages the surface a little, but you really have to look in the light for that to show. I would have liked the paper to be a little thicker, so that the writing on the other side would show through less, but it's still very good quality.
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Response from econotes
Thank you for your detailed and encouraging feedback! We're delighted that you've found our product to live up to your expectations. It's true that fitting the right pen is key to an optimal experience with our notebooks. As for the eraser marks, don't hesitate to wipe them off with a damp cloth... Thanks again for your support. We're glad you enjoy writing on our notebooks and hope to continue offering you products that meet your expectations in terms of quality and durability. Good luck with your econotebook! ????
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OLIVIER M.
Rating: 5 out of 5
Great product. I highly recommend it. Ergonomic, easy to use. ,
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Corinne
Rating: 5 out of 5
following a purchase from 24/04/2024
Top-notch service for beautifully designed notebooks and notepads
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Response from econotes
Thank you very much for your compliments! We are delighted that you appreciate the quality of our notebooks and our service. ????
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