Customer reviews of econotes

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 656 published reviews

Summary of reviews

The online store econotes consistently delivers products that meet or exceed customer expectations, with items that match their descriptions perfectly. Customers express delight in the practicality and aesthetics of products like planners and notebooks, highlighting features such as eco-friendliness and attractive designs. The fast delivery service is frequently praised, often accompanied by thoughtful touches like personalized notes in packages that enhance the shopping experience.

All reviews

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Emeline
Rating: 5 out of 5
following a purchase from 01/09/2023
I bought the diary and I'm not disappointed. It's no heavier than a conventional diary of the same size. I'd advise you to read the instructions carefully before use, as I've experienced a few smudges, but fortunately it's erasable !!!!I'd recommend it without hesitation.
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Anais B.
Rating: 2 out of 5
following a purchase from 16/09/2023
The ink really takes too long to dry (I had to give up notebooks because I couldn't write several pages in a row). I was quite happy with the diary, but in the end it didn't last: even after several attempts with the hairdryer, you can still see what was written before (especially as sometimes the pen catches and scratches the page a bit). By dint of erasing, I can no longer write in certain places (with little stains that don't go away). In short, this is my second year and it won't go any further, which is a shame. The ink also fades very quickly, so you have to keep a stock of it, which can be quite expensive in the end. On the other hand, the paper is really solid
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Mme F.
Rating: 5 out of 5
following a purchase from 20/08/2023
efficient home delivery! great products! the pen-to-book trick is top-notch! I attached the wipe with 1 paper clip and 1 small elastic band. Unless glasses wipes work too?
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Response from econotes
Hello Stéphanie,Thank you very much for your positive feedback! We are delighted that the delivery was efficient and that you appreciate our products. The glasses wipes also work very well on our notebooks!
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CLAUDIE
Rating: 5 out of 5
following a purchase from 22/08/2023
Just what I was looking for, practical to take with me, no more little pieces of paper lying around, and for notes that I need to keep, I scan them! Too bad that the ink color is a bit washed out and that you can't choose the line thickness, which limits the possibility of drawing.
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Response from econotes
Hi Claudie, We're delighted that our reusable notebooks have met your expectations in terms of practicality and organization. Thank you for your positive feedback! We'll be taking your suggestions on ink color and line thickness into account to improve our products in the future. If you have any other ideas or specific requirements, please let us know. Your satisfaction is our priority! ?????????
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M.G
Rating: 4 out of 5
following a purchase from 18/08/2023
Order delivered perfectly. Smooth contact with the company. A small problem with the green pen, which doesn't really make a mark :(
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Response from econotes
Hello, We are pleased to hear that your order was delivered perfectly and that you found the contact with our company smooth. However, we are sorry to hear that the green pen is not marking as expected. Please do not hesitate to contact our customer service to find a solution! We value your opinion! ???????
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Noemie G.
Rating: 5 out of 5
following a purchase from 23/08/2023
I've been using the same notebook for 3 years now. It still erases just as well.
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Response from econotes
Thank you for your feedback and loyalty! ???? We are delighted that you have been satisfied with our reusable notebooks for 3 years!
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Guis
Rating: 5 out of 5
following a purchase from 11/08/2023
Simple and effective, smooth writing quality. Perfect rendering and easy to erase, whether precisely with the pen's eraser (if the ink is dry, otherwise it drools a little) or more generally with the damp microfiber.
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Response from econotes
Hello, We're delighted that you appreciate the smooth writing quality and perfect finish of our reusable notebooks. Thank you for your positive feedback! If you have any other experiences to share as you continue to use them, please let us know. ????
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Raphaelle B.
Rating: 5 out of 5
following a purchase from 17/08/2023
Super convenient
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Response from econotes
Thank you Raphaëlle for your opinion?
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Angelique
Rating: 3 out of 5
following a purchase from 10/08/2023
Disappointed with the diary I was looking forward to, the ink drools even when you wait. Customer service sent me refills, less drool but still the same. I've missed the deadline for returning the diary because customer service didn't get back to me in time. (2 emails in 14 days)
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Response from econotes
Hello Angélique, We're really sorry for the delay in responding and for the problems you've had with your diary. In this back-to-school period, our customer service department does its utmost to respond quickly to all requests, but there may be delays.We have taken note of your dissatisfaction and would like to resolve this problem as best we can. We have offered to return the diary to you, and we will refund your money, regardless of the delay, as we recognize that it was customer service that was late in this case.We hope this solution is satisfactory to you, and we apologize again for any inconvenience this may have caused.
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Cédric P.
Rating: 5 out of 5
following a purchase from 07/08/2023
Now that's a smart, eco-friendly system!
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Response from econotes
Thank you Cédric for your opinion! ??
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Rodolphe L.
Rating: 4 out of 5
following a purchase from 26/07/2023
Pleasant notebook for taking notes. Pages are easy to clean for a very neat result.
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Response from econotes
Hello Rodolphe, Thank you for your positive feedback! ??
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Virginie H.
Rating: 5 out of 5
following a purchase from 02/08/2023
Satisfied with my purchase. Fast shipping and responsive after-sales service.
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Response from econotes
Thank you very much Virginie for your opinion?
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Cyliana
Rating: 5 out of 5
following a purchase from 31/07/2023
Great initiative from this French company, I really like the idea, and the service is also top-notch, so really nothing to say, and keep it up?
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Response from econotes
Thank you very much for your positive feedback! Your support and encouragement are much appreciated. We're delighted that you like our initiative and that our after-sales service lives up to your expectations. We'll keep up the hard work!
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Estelle
Rating: 5 out of 5
following a purchase from 25/07/2023
Great pens as usual!
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Response from econotes
Thank you Estelle for your opinion?
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Justine
Rating: 5 out of 5
following a purchase from 24/07/2023
Minimal packaging, more than enough. No unnecessary over-packaging. I was able to order just what I needed Cad refills for my pens, which are still much cheaper than your competitors.
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Response from econotes
Thank you very much for your positive feedback! We're delighted that our minimal packaging approach works for you. Your satisfaction is our goal, and we appreciate your feedback!??
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Florence B.
Rating: 5 out of 5
following a purchase from 18/07/2023
I love writing in this notebook, the way the pen glides over the paper. I like to take notes to understand, so this system suits me perfectly!
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Response from econotes
We're delighted to hear that you enjoy writing in our notebook and that you like the way the pen glides over the paper. Thank you for your positive feedback!
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Karine R.
Rating: 5 out of 5
following a purchase from 28/06/2023
it was a gift, the person is happy.
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Response from econotes
Thank you Karine for your opinion?
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Elsa
Rating: 4 out of 5
following a purchase from 19/07/2023
The pages are superbly textured, making them a pleasure to write on. Erasing is amazing, especially with water. Only downside: the red and green pens in my pack don't erase as well after a few days (and I didn't know that...). But I really appreciate the fact that I no longer have little pieces of paper everywhere with my notes. Once obsolete, I delete my list!
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Response from econotes
Thank you for your positive feedback! It's great to hear that you were impressed with the erasing system, although we take note of your observation about erasing. We're delighted that our notebook helps you keep your notes clean and organized, without the little pieces of paper. Your satisfaction is our priority, and we will continue to work to improve our products. Thanks again for your feedback! ????
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Yannick M.
Rating: 2 out of 5
following a purchase from 17/07/2023
I still don't have my articles!
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So-co-lat
Rating: 5 out of 5
following a purchase from 10/07/2023
Quality product, beautiful colors. Serious company and easy-to-reach after-sales service.
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Response from econotes
Thank you very much for your feedback?
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Laurie S.
Rating: 5 out of 5
following a purchase from 16/07/2023
Excellent concept, high quality notebook, fast and careful shipment.
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Mme C.
Rating: 3 out of 5
following a purchase from 15/07/2023
Good on the whole, but I ordered the diary and the pens from the brand and I still find that you can see a lot of what was written before (without leaving the writing for a long time before erasing it). I doubt I'll be able to use it for more than three years, which is a shame. I doubt I'll be able to use it for more than three years, which is a pity, and I should add that even while waiting for the ink to dry, there are often transfers and drooling. Important point: do not use with any other brand of friction pen, it's a disaster! Fast, careful delivery.
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Sandrine
Rating: 5 out of 5
following a purchase from 05/07/2023
I took the eco notebook with the pen and I use it all the time. I love it for writing, it's super smooth and easy to erase. I don't have any other notebooks. Apart from this one, I recommend it to everyone.
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Véronique C.
Rating: 4 out of 5
following a purchase from 10/07/2023
A correction to my 1st review. I can confirm that ink cartridges don't like high temperatures. Because with 4° less, my pen works perfectly today. Thank you for your help and follow-up. Sincerely, Véronique ----I have mixed feelings about the pencils. My cartridge was empty, so I recommended 10... And a few minutes after loading a new cartridge, it's already not working... I put it in the fridge and nothing helped... In short, I'm disappointed!
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Response from econotes
Hello Véronique, I'm sorry to hear that you've had problems with the refills! Our customer service will contact you shortly to find a satisfactory solution. We want you to be completely satisfied with your purchase. Thank you for your patience, we'll get it sorted out as soon as possible!
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Cliente
Rating: 5 out of 5
following a purchase from 12/07/2023
I've just received my diary and I'm delighted, it's exactly what I expected. I'll now see how I use it over the next year. I really like the idea of reusing it.
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Jennifer V.
Rating: 5 out of 5
following a purchase from 11/07/2023
Very good. I recommend
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Océane B.
Rating: 5 out of 5
following a purchase from 03/07/2023
Fast delivery and well-packaged parcel
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Arnaud
Rating: 5 out of 5
following a purchase from 04/07/2023
Excellent! Adopted as soon as it was presented by a work colleague. My notebook for life!
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Sandrine
Rating: 3 out of 5
following a purchase from 04/07/2023
Hello, I was all fired up but I'm still a bit on the fence. I'm still waiting a bit and I hope your app will develop quickly.
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Isabelle G.
Rating: 5 out of 5
following a purchase from 11/06/2023
Easy ordering and trackingInnovative, attractive and fun to use. Perfect for a gift or to adopt a zero-waste approach at home or at work.Fast, ultra-convenient delivery: you can pick up your parcel at a Pick Up right next door at any time (within 7 days of notification of deposit).
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Lililink
Rating: 5 out of 5
following a purchase from 28/06/2023
Great for now, let's see how the leaves stand up to the many erasures to come!
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Cazzato C.
Rating: 5 out of 5
following a purchase from 28/06/2023
Very good as always very fast delivery
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Client
Rating: 4 out of 5
following a purchase from 20/06/2023
The notebook is very good. It can be erased but you mustn't move from one page to another quickly, the ink has to dry otherwise it'll smudge everywhere.dittoDry the erased pages with a damp wipe (too little damp doesn't erase well, too wet you have to let it dry: it's a good idea) and with a hairdryer, separate the pages and let them cool otherwise it'll erase the back pages. Otherwise the pens glide nicely over the paper (glossy style) which is great! I like the reusability of the multiple lists.
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Estelle B.
Rating: 4 out of 5
following a purchase from 20/06/2023
Very pleasant to the touch, good format, pens ok. The presentation of each day is very well done, week on 2 sheets is good.what I miss is a recap of the year with all the months visualized on a single page, a small pocket to slip documents like prescriptions, there is a transfer of ink even if I wait a good 20 seconds before closing the diary.
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Michelon
Rating: 4 out of 5
following a purchase from 09/06/2023
It was a gift so I haven't tried it but the products are as described.
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Lu
Rating: 3 out of 5
following a purchase from 12/06/2023
I'm always disappointed that I can only use the black pen, because the other colors don't erase! If I don't erase my work right away, several days later it has to be done with a hair dryer, and that always leaves traces apart from the black pen.
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Nathalie
Rating: 5 out of 5
following a purchase from 06/06/2023
Package received quickly and well packaged. I ordered the ephemeral collection, which is very pretty, and the stone paper, which doesn't harm the planet!
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Anne-laure
Rating: 4 out of 5
following a purchase from 25/05/2023
We discovered these products which are very good and above all good for the planet. One star less justified by the fact that I couldn't choose the place of delivery on the site.
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Cécile L.
Rating: 3 out of 5
following a purchase from 01/06/2023
I bought a Notebook + Pens pack and have been using them for about 2 weeks. The ink dries slowly, which is not suitable for "intensive" use. I have to take notes in meetings or for myself on a daily basis (I work in communications), and find myself stuck at the end of the page waiting for the ink to dry before turning the page... Otherwise, the notebook goes everywhere with me on a daily basis, and despite taking care of it, the protective film on the cover is starting to peel off.as far as erasing and rewriting are concerned, there's nothing to say it works perfectly.in short, a product to be improved in its use, which I'd happily recommend in the future if practicality improves :)
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Audrey
Rating: 5 out of 5
following a purchase from 31/05/2023
I love the econotebk notebooks. Trying is adopting
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