Customer reviews of Épicerie de la Tour d’Argent

9,7 /10

Based on 409 published reviews

Summary of reviews

The store consistently delivers excellent products with careful, sturdy packaging that protects items during fast delivery and preserves freshness. Customers highlight reliable service, on-time delivery, and attentive handling across a wide range of items from crepes and babas to wines and gift boxes. Many praise the quality and value, noting beautiful presentation, impressive selection, and enjoyable shopping experiences both in-store and online. The experience is described as seamless from ordering to receipt, with positive remarks about packaging and the helpfulness of staff.

All reviews

Anne D.

Published on 07/12/2023 à 17h25 following a purchase from 22/09/2023

Fast and careful shipping

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 07/12/2023

Thank you very much for your positive review. We are happy that your purchase was a success. We hope you will appreciate our services again.

Joel M.

Published on 07/12/2023 à 17h09 following a purchase from 06/11/2023

Perfect

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 07/12/2023

Thank you so much! We are thrilled that you enjoyed your shopping experience at our Grocery Store of the Silver Tower.

John H.

Published on 07/12/2023 à 16h48 following a purchase from 18/11/2023

Delivery on time, excellent product. Thank you

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 07/12/2023

Thank you very much for your very positive review. We are delighted that you appreciated the product and its timely delivery.

Cecile G.

Published on 07/12/2023 à 16h33 following a purchase from 27/10/2023

Delivery too slow

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 15/01/2024

Dear Madam,
Thank you for your order and your feedback on our fine grocery products. We take note of your comment regarding the delivery and we extend our apologies. We are doing everything possible to reduce delivery times.
See you soon in our grocery store,

Thuy Van C.

Published on 07/12/2023 à 16h32 following a purchase from 20/09/2023

The aged white bottles are not up to par. The Beaune 1er cru from Joseph Drouhin at 155 EUR was not good. The Chablis neither. The red bottles, however, are good for now. So my opinion is mixed. Regards

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 07/12/2023

Dear Madam Coudon,
You chose a wine over twenty years old. It has aged peacefully in our cellars, however its quality is naturally variable.
Next time, do not hesitate to contact our customer service who will be happy to answer all your questions.
We are delighted that the red wine bottles have fully satisfied you and we hope to see you very soon on our site or at the Épicerie de la Tour d'Argent.
Best regards

Philippe G.

Published on 07/12/2023 à 16h31 following a purchase from 02/06/2023

Quick and good

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 07/12/2023

Thank you very much for your positive review! We are happy that your order arrived quickly and in good condition. We hope to serve you again very soon!

Jean-Alain M.

Published on 07/12/2023 à 16h30 following a purchase from 30/06/2023

Excellent

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Response from Épicerie de la Tour d’Argent Published on 07/12/2023

Thank you very much for your positive review! We are delighted to count you among our customers.

Ravey F.

Published on 07/12/2023 à 16h30 following a purchase from 17/07/2023

Perfect as usual, thank you

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 07/12/2023

Thank you very much for your positive review and your support! We are happy that you are satisfied with your purchases at Épicerie de la Tour d'Argent. We hope to see you again soon!

Patricia B.

Published on 06/12/2023 à 13h10 following a purchase from 22/11/2023

I rate 5 stars. Very good products, top quality.

Translated reviews

Response from Épicerie de la Tour d’Argent Published on 07/12/2023

Thank you very much dear Madam for your appreciation! We are delighted that you enjoyed our quality products. We hope to see you again soon.