The online store Épicerie de la Tour d'Argent is repeatedly praised for its excellent product quality, with many customers highlighting the freshness and deliciousness of items like duck, foie gras, and a variety of gourmet foods. Fast and reliable delivery is another strong theme, as numerous reviews mention packages arriving on time and in solid condition, ensuring that products are well-protected during transit. The careful packaging is frequently noted as a key aspect of the service, with specific mentions of neat, protective wrapping that maintains the integrity of delicate items.
All reviews
M
Marie Thérèse B.
Rating: 5 out of 5
following a purchase from 21/01/2025
The perfection Tour d'Argent
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Response from Épicerie de la Tour d’Argent
Thank you for your flattering review of our grocery store at the Tour d'Argent. We are delighted that you appreciated our service and our quality products. Your satisfaction is our priority and we hope to see you very soon!
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Alain L.
Rating: 5 out of 5
following a purchase from 12/01/2025
Your products are excellent. A true delight and, what’s more, everything is properly packaged.
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Response from Épicerie de la Tour d’Argent
Thank you for your positive feedback on our grocery store. We are pleased that our products met your expectations. We will ensure to maintain this level of excellence to fully satisfy our customers. Thank you for your trust and loyalty.
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Pierre G.
Rating: 5 out of 5
following a purchase from 21/12/2024
Order prepared and delivered on time. Very professional.
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback, dear Sir. We are delighted that you appreciated our delivery service. We do our best to meet our customers' expectations. We hope to see you soon at the Épicerie de la Tour d'Argent. Have a nice day!
A
Amelie B.
Rating: 1 out of 5
following a purchase from 23/12/2024
The Saint Estephe was corked .. we couldn't drink it. Too bad
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Response from Épicerie de la Tour d’Argent
Hello dear Madam, thank you for taking the time to share your experience with us. We are sincerely sorry that you encountered a problem with our bottle of Saint-Estèphe. We will immediately check this issue and ensure that it does not happen again in the future, of course, we are at your disposal to replace the bottle. We hope you will give us the opportunity to offer you a better experience during your next visit.
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Louis-Stéphane D.
Rating: 5 out of 5
following a purchase from 03/12/2024
TB+
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Response from Épicerie de la Tour d’Argent
Thank you for the positive feedback dear Sir! We are delighted that you appreciated your experience at La Tour d'Argent grocery store. We hope to see you soon in our establishment. We look forward to serving you again!
M
Maria Cristina S.
Rating: 3 out of 5
following a purchase from 05/12/2024
Very good foie gras as usual but it's not possible to wait a week to have it and then leave Paris, that's why it took a long detour to arrive in Barcelona?
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Response from Épicerie de la Tour d’Argent
Thank you for your feedback on our grocery store. We are delighted that you appreciated our foie gras, as usual. We apologize for the waiting time, but since it is in high demand during the holidays, production times can be extended. We hope that this has not affected the quality of our product and that you will continue to come see us despite the distance. We look forward to seeing you soon at our grocery store.
D
Dina R.
Rating: 5 out of 5
following a purchase from 17/12/2024
Top
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Response from Épicerie de la Tour d’Argent
Thank you very much for your comment and your rating! We are delighted that you appreciated our grocery store. We do everything we can to offer quality products and impeccable service. Don't hesitate to come back and see us during your next visit to La Tour d'Argent. Thank you again and see you soon!
J
JEAN-CLAUDE T.
Rating: 5 out of 5
following a purchase from 14/11/2024
THANK YOU FOR YOUR EXCELLENT FOIE GRAS AND DELICIOUS CHAMPAGNE
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Response from Épicerie de la Tour d’Argent
Thank you very much, we are delighted that you appreciated our high-end products. We look forward to welcoming you again at La Tour d'Argent.
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Eric L.
Rating: 5 out of 5
following a purchase from 11/12/2024
Everything was perfect. Quality always at excellence and delivery on point as promised before the holidays. Thanks to the chef who takes care to respond directly
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback, we are delighted that you appreciated our service and our quality products. We will pass on your compliments to the chef. See you soon at La Tour d'Argent grocery store!
Y
Yves P.
Rating: 5 out of 5
following a purchase from 14/11/2024
Very good
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback on our grocery store! We are delighted that you appreciated our products and services. We hope to have the pleasure of welcoming you again very soon at La Tour d'Argent. See you soon!
J
jacques R.
Rating: 5 out of 5
following a purchase from 26/11/2024
Perfect
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback on our grocery store! We are delighted to know that your experience was perfect. Don't hesitate to come back and see us soon to discover our new products.
A
Arnaud L.
Rating: 5 out of 5
following a purchase from 09/12/2024
The website is not working but the customer service was very effective in allowing me to place my order
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Response from Épicerie de la Tour d’Argent
Thank you for your feedback, dear Sir. We are sorry for the problem encountered with our site, but we are delighted that our customer service was able to help you place your order. We take your comment into account to improve the performance of our site. We hope to see you soon on our online store. Have a nice day!
B
béatrice M.
Rating: 5 out of 5
following a purchase from 13/12/2024
Perfect as usual
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Response from Épicerie de la Tour d’Argent
We are happy that you are satisfied with your experience at the Grocery of the Silver Tower. We always do our best to provide our customers with an exceptional experience. Thank you for taking the time to share your positive feedback with us!
J
jacky P.
Rating: 5 out of 5
following a purchase from 14/11/2024
Excellent goose foie gras identical to previous years, thank you La Tour d'Argent!
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Response from Épicerie de la Tour d’Argent
I am delighted to see that you appreciated our goose foie gras and I thank you for your loyalty to La Tour d'Argent. We will ensure to maintain this same quality year after year. Thank you for your positive feedback.
P
patricia D.
Rating: 5 out of 5
following a purchase from 14/12/2024
Delivery on time and by a very friendly delivery person. Products that meet the request
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Response from Épicerie de la Tour d’Argent
Thank you very much for your review and your perfect rating! We are delighted that you appreciated our punctual delivery service and our selection of products that meet your expectations. We hope to see you soon at the Grocery of the Silver Tower!
F
Fabienne D.
Rating: 5 out of 5
following a purchase from 11/12/2024
Thank you for the thoughtful advice and the speed of delivery implementation
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Response from Épicerie de la Tour d’Argent
Dear Madam, thank you for your positive feedback on our site of the Grocery of the Silver Tower. We are delighted that our advice was useful to you and that our deliveries were fast. We look forward to satisfying you again!
E
Emmanuel K.
Rating: 5 out of 5
following a purchase from 12/12/2024
Fast, careful shipping. Very good quality goods.
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback on our site. We are delighted that you were satisfied with our services and products. We take pride in offering fast and careful shipping as well as quality products to our customers. We hope to see you again soon on our site!
C
Christine M.
Rating: 5 out of 5
following a purchase from 12/12/2024
Always as perfect as usual
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Response from Épicerie de la Tour d’Argent
Thank you very much for your loyalty to our grocery store! We are delighted to know that you are always satisfied with our products and services. See you soon!
J
judicael B.
Rating: 5 out of 5
following a purchase from 10/12/2024
Top
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Response from Épicerie de la Tour d’Argent
Thank you for your positive feedback on our Grocery of the Tour d'Argent. We are delighted that you appreciated our service.
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Ghislaine L.
Rating: 5 out of 5
following a purchase from 14/11/2024
Perfect thank you very much
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Response from Épicerie de la Tour d’Argent
Thank you, dear Madam, for your positive review of our grocery store. We are delighted that you appreciated our products and services. We hope to see you again soon at the Tour d'Argent.
J
Julien F.
Rating: 5 out of 5
following a purchase from 09/12/2024
Nothing to complain about
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review of our grocery store at the Tour d'Argent. We are delighted that you liked our products. See you soon
F
Francis A.
Rating: 5 out of 5
following a purchase from 08/12/2024
Quality is on point..,!
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Response from Épicerie de la Tour d’Argent
Thank you for your positive feedback on our Grocery of the Tour d'Argent. We are delighted to know that you appreciated the quality of our products. We hope to welcome you again soon. Thank you for your trust!
F
Florence D.
Rating: 3 out of 5
following a purchase from 09/12/2024
The order arrived as expected but I was disappointed by the packaging because I didn't have a gift package (your blue boxes identified as the Tour d'Argent) and there was only one gift card and since it was for 2 people, it's a shame. As a result, the emblem of the Tour d'Argent did not stand out, which is a pity.
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Response from Épicerie de la Tour d’Argent
Thank you for your feedback, we take your comment about the packaging of your order into account. We will make sure to consider your suggestions in the future to offer you an even more pleasant experience when placing your orders. See you soon on our site!
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guy A.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very good service
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review of our grocery store at the Tour d'Argent! We are delighted to know that you appreciated our service. Don't hesitate to come back and visit us, we will be happy to welcome you again.
J
Josette C.
Rating: 5 out of 5
following a purchase from 10/12/2024
Fast shipping and excellent products.
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Response from Épicerie de la Tour d’Argent
Thank you very much for your flattering comment, dear Madam! We are happy that our fast shipping and excellent products met your expectations. We hope to have the pleasure of serving you again soon.
J
joel M.
Rating: 5 out of 5
following a purchase from 07/12/2024
Perfect all around Products and delivery
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback on our Grocery of the Tour d'Argent. We are delighted to know that you are fully satisfied with our products and delivery services. Your satisfaction is our priority, and we will continue to offer you quality products and impeccable service. Thank you again for your trust and loyalty. See you soon!
A
Aurée D.
Rating: 5 out of 5
following a purchase from 08/12/2024
the candied chestnuts were exquisite.
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback, we are delighted that you enjoyed our candied chestnuts! We hope to see you again soon at the grocery store of the Tour d'Argent.
D
David A.
Rating: 5 out of 5
following a purchase from 14/11/2024
Top!
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Response from Épicerie de la Tour d’Argent
Hello dear Sir, thank you for your positive feedback on our site of the Épicerie de la Tour d'Argent. We are delighted that you enjoyed your experience and that you rated us 5/5. We hope to have the pleasure of welcoming you again very soon. See you soon!
J
Jean-Michel M.
Rating: 4 out of 5
following a purchase from 02/12/2024
Fast shipping, very well protected, serious site. Only small downside: offering shipping by a carrier in 24 hours would be appreciated, rather than a colissimo that takes 10 days to arrive...
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Response from Épicerie de la Tour d’Argent
Thank you for your feedback on our site, dear Sir. We are delighted that your order was shipped quickly and well protected. We take your comment regarding 24-hour delivery into account and will do our best to improve this point in the future. We hope to see you again soon on our site and wish you a pleasant day.
A
alain N.
Rating: 5 out of 5
following a purchase from 08/12/2024
Fast and error-free delivery of the ordered bottles. Bottles well packaged.
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback! We are happy to know that our delivery service meets your expectations and that you were satisfied with the quality of our packaging. We hope to have the opportunity to serve you again in the future. Thank you again and have a nice day!
O
ODF fargeot R.
Rating: 5 out of 5
following a purchase from 06/12/2024
Never disappointed. It's a must every year especially the goose foie gras from the Trois Empereurs.
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Response from Épicerie de la Tour d’Argent
Thank you very much for your review! We are happy to know that you appreciate our products, especially our goose foie gras from the Trois Empereurs. We hope to see you again soon at the Épicerie de la Tour d'Argent.
J
jacqueline L.
Rating: 4 out of 5
following a purchase from 04/12/2024
Fast transport, some difficulties in placing the order on the site, the staff helped me fortunately!
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Response from Épicerie de la Tour d’Argent
Thank you very much for your feedback on our grocery store. We are glad to have been able to help you place your order despite some technical difficulties. We do our best to provide fast and quality delivery service. We hope to see you again soon!
S
Sampo E.
Rating: 5 out of 5
following a purchase from 16/09/2024
very good
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Response from Épicerie de la Tour d’Argent
Thank you for your positive feedback on our grocery store at the Tour d'Argent. We are delighted that you enjoyed your experience with us. We look forward to seeing you again soon in our establishment.
M
Maryvonne N.
Rating: 5 out of 5
following a purchase from 04/12/2024
Very good phone contact, listening, availability and seriousness. Fast delivery
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Response from Épicerie de la Tour d’Argent
We are delighted to know that your experience with our grocery store has been satisfactory. We indeed attach great importance to the quality of our service and the satisfaction of our customers. Thank you for your trust and your recommendation. We look forward to seeing you again soon at the Épicerie de la Tour d'Argent.
F
Florence E.
Rating: 5 out of 5
following a purchase from 03/12/2024
Perfect from order to delivery
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review, we are delighted that you are satisfied with our ordering and delivery service! We hope to see you again soon at the Grocery Store of the Tour d'Argent. Have a nice day!
N
Nathalie M.
Rating: 5 out of 5
following a purchase from 01/12/2024
Perfect, thank you.
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Response from Épicerie de la Tour d’Argent
Thank you for your positive feedback dear Madam! We are delighted that our grocery store pleases you. We look forward to welcoming you again at the Tour d'Argent.
E
Elvire W.
Rating: 5 out of 5
following a purchase from 22/11/2024
excellent
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Response from Épicerie de la Tour d’Argent
Thank you very much dear Madam for your positive feedback on our site of the Grocery Store of the Tour d'Argent. We are delighted that you appreciated our service and our products. We hope to see you again soon!
C
Charlotte L.
Rating: 5 out of 5
following a purchase from 19/11/2024
Very satisfied, even though I find the shipping costs a bit high.
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Response from Épicerie de la Tour d’Argent
We are delighted that you are satisfied with your experience on our site. Thank you for your trust and your rating! See you soon on our site.
F
Franck B.
Rating: 5 out of 5
following a purchase from 20/11/2024
Very good.
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Response from Épicerie de la Tour d’Argent
Thank you for your positive feedback, dear Sir! We are delighted that you appreciated our grocery store. We work hard to offer our customers quality products and first-class service. We hope to see you again soon at the Tour d'Argent!
N
Nathalie L.
Rating: 5 out of 5
following a purchase from 30/10/2024
Perfect packaging and bottle!
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive comment, dear Madam. We are delighted that our grocery store met your expectations in terms of packaging and bottle. We hope to see you again soon at the Tour d'Argent!
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