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M
Rating: 5 out of 5
Perfect
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Customer reviews of Épicerie de la Tour d’Argent
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 409 published reviews
Summary of reviews
The store consistently delivers excellent products with careful, sturdy packaging that protects items during fast delivery and preserves freshness. Customers highlight reliable service, on-time delivery, and attentive handling across a wide range of items from crepes and babas to wines and gift boxes. Many praise the quality and value, noting beautiful presentation, impressive selection, and enjoyable shopping experiences both in-store and online. The experience is described as seamless from ordering to receipt, with positive remarks about packaging and the helpfulness of staff.
All reviews
F
Rating: 5 out of 5
careful shipping. Excellent duck and goose foie gras
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V
Rating: 4 out of 5
well a bit slow
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Response from Épicerie de la Tour d’Argent
Thank you very much for your review and your rating of 4/5! We are delighted that you found our grocery store pleasant. We take your comment about the slowness into account and we will work to improve this point.
F
Rating: 5 out of 5
I was (pleasantly) surprised to receive the package at home while I had opted for free pickup on site.
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your flattering review, dear Sir. We are delighted to learn that home delivery added a pleasant touch to your experience. Your satisfaction is our priority, and we hope to see you again soon on our site!
N
Rating: 5 out of 5
Very good products and excellent customer service. I highly recommend!
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Response from Épicerie de la Tour d’Argent
Thank you very much for your flattering review! We are delighted that you appreciated our products and our customer service. Your recommendation touches us and motivates us to continue to offer you the best. See you soon at the Épicerie de la Tour d'Argent!
M
Rating: 5 out of 5
Perfect
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Response from Épicerie de la Tour d’Argent
Thank you so much for your flattering review! We are delighted that you had a perfect experience on our site "Épicerie de la Tour d'Argent". Your satisfaction is our greatest reward.
R
Rating: 5 out of 5
nothing to say it's perfect
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your flattering review and for the perfect score of 5/5. Your satisfaction is our priority and your comments encourage us to continue to offer quality service. We look forward to welcoming you again at the Épicerie de la Tour d'Argent!
L
Rating: 5 out of 5
Everything is excellent. The products, the kindness of the staff
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Response from Épicerie de la Tour d’Argent
Dear Madam, We warmly thank you for your flattering review! We are delighted that you appreciated the quality of our products as well as the kindness of our staff. Your satisfaction is our priority and your feedback motivates us to continue to excel. See you soon at the Épicerie de la Tour d'Argent!
L
Rating: 5 out of 5
As usual, a quick delivery, under control that protects the bottles very well. I am still waiting a few weeks before tasting. But for now, all the ordered bottles were magnificent... I just missed the view of Notre Dame de Paris... A big thank you for your services.
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Response from Épicerie de la Tour d’Argent
Dear Sir, Thank you so much for your flattering review and your perfect rating! We are delighted that our delivery service met your expectations and that you are satisfied with your bottles. We hope you will enjoy your discoveries when the time to taste comes. Don't hesitate to come back to us for other culinary pleasures!
Y
Rating: 5 out of 5
Fast delivery, quality products
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Response from Épicerie de la Tour d’Argent
Dear Sir, Thank you very much for your flattering review and your score of 5/5! We are delighted that you appreciated the speed of our delivery and the quality of our products. Your satisfaction is our priority and we hope to see you again soon on our site.
E
Rating: 5 out of 5
PERFECT SERVICE! HAVE A GOOD DAY, ERIK.
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Response from Épicerie de la Tour d’Argent
Dear Sir, A big thank you for your flattering review! We are delighted that your experience at the Épicerie de la Tour d'Argent met your expectations. We hope to see you again soon!
P
Rating: 5 out of 5
Since its creation, the Épicerie de la Tour d'Argent has been a pleasant place. The products are well selected and very good. The advice (food and wine) is very wise. The staff is always professional. Very good advice for wines.
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your flattering review of our grocery store. We are delighted that you appreciate the selection of our products as well as the advice from our team. Your satisfaction is our priority, and we hope to welcome you again very soon.
F
Rating: 5 out of 5
Fast shipping
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback and your score of 5/5! We are delighted to learn that you appreciated the speed of our shipping. Your satisfaction is our priority and we hope to see you again soon on our site!
J
Rating: 5 out of 5
fast shipping and in very good condition.
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Response from Épicerie de la Tour d’Argent
Hello Sir, Thank you very much for your positive feedback and your 5/5 rating! We are delighted that your order arrived quickly and in perfect condition. Your satisfaction is our priority, and we hope to see you again soon on our site!
G
Rating: 5 out of 5
The wine was super, in perfect condition. The 1996 Cornas was a revelation!
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your flattering review on our site. We are delighted to learn that you were charmed by our selection of wines, especially the Cornas 1996. Your satisfaction is our priority, and we hope to welcome you again very soon at the Épicerie de la Tour d'Argent.
J
Rating: 4 out of 5
Navigation was difficult with all the out-of-stock items that the selection can't even handle / good order, delivery and invoice without details so delicate verification! Excellent products, serious packaging.
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your feedback and for the score of 4/5. We are delighted to learn that you appreciate our products and our packaging. We take note of your comments regarding navigation on our site and order details. We are constantly working to improve our customers' experience and your feedback will be taken into account. Please feel free to contact us directly for any questions or assistance you may need.
S
Rating: 5 out of 5
Very good service and very fast shipping, receipt of packages in perfect condition and very well protected. I recommend.
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your flattering review and your recommendation. We are delighted to learn that our service and the quality of our shipments met your expectations. We hope to see you again soon on our site!
A
Rating: 5 out of 5
Super efficient
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you found our service super efficient. Your satisfaction is our priority and we hope to welcome you again very soon at the Épicerie de la Tour d'Argent.
S
Rating: 5 out of 5
Order received quickly, perfectly protected
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Response from Épicerie de la Tour d’Argent
Dear Madam, We sincerely thank you for your glowing review and are delighted to learn that your order arrived quickly and in perfect condition. Your satisfaction is our priority and we hope to see you again soon on our site!
S
Rating: 5 out of 5
Everything went very well, thank you.
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Response from Épicerie de la Tour d’Argent
Dear Sir, Thank you very much for your positive feedback! We are delighted to learn that your experience with our grocery store was satisfactory.
T
Rating: 5 out of 5
fast delivery, very well packaged and in accordance with the order
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Response from Épicerie de la Tour d’Argent
Dear Sir, We sincerely thank you for your glowing review and are delighted to learn that your experience with our delivery service met your expectations. Your satisfaction is our priority, and we take pride in ensuring fast and careful delivery.
A
Rating: 5 out of 5
Perfect!
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Response from Épicerie de la Tour d’Argent
Dear Sir, A big thank you for your glowing review! We are delighted to know that you are satisfied with your experience at the Tour d'Argent Grocery. Your satisfaction is our priority. See you very soon!
K
Rating: 5 out of 5
perfect
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Response from Épicerie de la Tour d’Argent
Dear Madam, A big thank you for your glowing review! We are delighted that you had a perfect experience on our site. Your satisfaction is our priority and your feedback motivates us to continue offering the best. Best regards,
The team at the Tour d'Argent Grocery
The team at the Tour d'Argent Grocery
C
Rating: 5 out of 5
Perfect communication, very careful packaging, delivery as planned
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Response from Épicerie de la Tour d’Argent
Dear Sir,
We sincerely thank you for your glowing 5/5 rating. We are delighted to learn that you appreciated our communication, the packaging of your products, as well as the punctuality of our delivery. Your satisfaction is our priority and your feedback is precious to us.
Best regards,
The team at the Tour d'Argent Grocery
We sincerely thank you for your glowing 5/5 rating. We are delighted to learn that you appreciated our communication, the packaging of your products, as well as the punctuality of our delivery. Your satisfaction is our priority and your feedback is precious to us.
Best regards,
The team at the Tour d'Argent Grocery
L
Rating: 5 out of 5
Speed of shipping Easy communication
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your glowing review! We are delighted that you appreciated the speed of our service and our communication. Your satisfaction is our priority, and your feedback motivates us to continue improving our service.
C
Rating: 5 out of 5
In-store pickup, the same day; excellent
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your glowing review, Carl. We are delighted to learn that you appreciated the speed and efficiency of our in-store pickup service. Your satisfaction is our priority and we hope to welcome you again very soon at the Tour d'Argent Grocery.
A
Rating: 4 out of 5
Order of 7 bottles, very good extensive selection (I know the selection in-store well, and I had chosen bottles not sold in-store). There was a problem with one bottle in bad condition (corked) and a small misunderstanding regarding the exchange process, but it was quickly resolved.
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Response from Épicerie de la Tour d’Argent
Hello Sir,
We sincerely thank you for your positive feedback on our selection of bottles. We are delighted that you found what you were looking for online. We apologize for the inconvenience encountered with the corked bottle and for the confusion during the exchange, and we are glad that it could be quickly resolved. Your satisfaction is our priority, and we hope to see you again soon on our site. Best regards,
The team at the Tour d'Argent Grocery.
We sincerely thank you for your positive feedback on our selection of bottles. We are delighted that you found what you were looking for online. We apologize for the inconvenience encountered with the corked bottle and for the confusion during the exchange, and we are glad that it could be quickly resolved. Your satisfaction is our priority, and we hope to see you again soon on our site. Best regards,
The team at the Tour d'Argent Grocery.
E
Rating: 5 out of 5
Very good order tracking
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your glowing comment, dear Madam. We are pleased to hear that the tracking of your order met your expectations. Your satisfaction is our priority and we hope to see you soon on our site!
G
Rating: 5 out of 5
Perfect! Thank you very much
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Response from Épicerie de la Tour d’Argent
Dear Sir, we sincerely thank you for your excellent review and your 5/5 rating. Your satisfaction is our priority, and we are delighted to know that your experience with our grocery store met your expectations.
D
Rating: 5 out of 5
No particular remarks
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your review and your 5/5 rating! Your satisfaction is our priority, and we are pleased to know that your experience in our grocery store met your expectations. Please feel free to come back, we will always be happy to welcome you.
L
Rating: 5 out of 5
Order perfectly matching, perfect service.
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your glowing review and your 5-star rating. We are delighted to hear that your order perfectly met your expectations and that our service satisfied you. Your satisfaction is our priority, and we hope to welcome you back very soon to our grocery store.
L
Rating: 3 out of 5
Colissimo did not meet its service expectations but the Tour d'Argent was perfect.
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Response from Épicerie de la Tour d’Argent
Thank you for taking the time to share your feedback. We are pleased to hear that you were satisfied with your experience at our grocery store. We understand the inconveniences encountered with Colissimo and will pass on your comments to improve our services. Please feel free to reach out to us for any other questions or suggestions.
Best regards,
The team at the Tour d'Argent Grocery.
Best regards,
The team at the Tour d'Argent Grocery.
L
Rating: 4 out of 5
Just one issue with opening the wooden box, difficulty sliding the lid, it should have been checked before sending the package, it's unfortunate for the ease of use of the box, especially for placing an electric candle inside. Best regards
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Response from Épicerie de la Tour d’Argent
We thank you for your constructive feedback and are sorry to hear that you encountered a problem with opening the box. Your comment is important to us and we will ensure to improve this point to guarantee an optimal user experience. Please do not hesitate to contact us if you need further assistance.
G
Rating: 5 out of 5
Package received, now just to enjoy
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback! We are delighted to hear that your package has arrived and hope you will enjoy every tasting. Feel free to share your feedback on our products!
Best regards,
The team at the Tour d'Argent Grocery
Best regards,
The team at the Tour d'Argent Grocery
T
Rating: 5 out of 5
Very good
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review! We are delighted that you appreciated your experience at the Épicerie de la Tour d'Argent. Your satisfaction is our priority and we hope to see you again soon. Best regards, The team at the Épicerie de la Tour d'Argent
M
Rating: 5 out of 5
Superb selection of wines! Very high quality cellar! Excellent advice and welcome!
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your flattering review regarding our selection of wines and the quality of our cellar. We are delighted that our advice and welcome contributed to your satisfying experience. We look forward to welcoming you again to the Épicerie de la Tour d'Argent!
J
Rating: 5 out of 5
products of very high quality
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Response from Épicerie de la Tour d’Argent
Dear Madam, we sincerely thank you for your flattering evaluation. Your satisfaction regarding the quality of our products is our greatest reward. We hope to welcome you again very soon at the Épicerie de la Tour d'Argent.
S
Rating: 5 out of 5
Everything was perfect, from communication to delivery and of course it was delicious! Thank you
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Response from Épicerie de la Tour d’Argent
A big thank you for your flattering review! We are delighted that you appreciated our service and the quality of our products. Your satisfaction is our greatest reward.
R
Rating: 5 out of 5
Great!
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review! We are delighted to know that you enjoyed our grocery store. We look forward to welcoming you again soon! Best regards, The team at the Épicerie de la Tour d'Argent