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R
Rating: 5 out of 5
Top everything arrived as expected and the respect for deadlines is greatly appreciated. I will order from the site without any problem
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 412 published reviews
Summary of reviews
Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
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V
Rating: 5 out of 5
Perfect!
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J
Rating: 5 out of 5
Very good responsiveness following a defect on a racket.
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S
Rating: 5 out of 5
super service
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R
Rating: 5 out of 5
Top, clear site and super easy, the explanations for the product are great. I recommend.
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L
Rating: 5 out of 5
Top
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M
Rating: 5 out of 5
Fast and careful shipping. Super site, the comparator is very useful when starting in padel. I recommend
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N
Rating: 4 out of 5
Good site with a lot of choices
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L
Rating: 5 out of 5
Very good, there is a choice, good advice, fast delivery.
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F
Rating: 5 out of 5
excellent quick reception I recommend efficient seller
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T
Rating: 5 out of 5
Perfect and responsive
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C
Rating: 5 out of 5
3rd purchase made at Esprit Padel Shop, and still very satisfied. Fast delivery, perfect packaging, important choice, very attractive prices, I recommend without any hesitation
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T
Rating: 5 out of 5
Top!! As usual
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P
Rating: 5 out of 5
Professional service from the beginning of the order to delivery at the post office.
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F
Rating: 5 out of 5
super!! attractive price and racket sent quickly with a head protection for the racket
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G
Rating: 3 out of 5
Delivery problem with Chronopost. Purchase on Thursday at 3 PM with 24 to 48 hour delivery option. Racket delivered Monday afternoon… Shipping costs covered by the site but if I had known I might have bought on another site. The important thing for me was to have the racket for Sunday.
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L
Rating: 3 out of 5
I find that the return is missing the label to stick on the package and the refund makes me pay the shipping costs..
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Response from Esprit Padel Shop
Hello Louis,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was not entirely satisfactory. Your feedback regarding the return label and shipping costs is valuable and will help us improve our service. Please feel free to contact us directly if you need assistance with your returns.
Regarding shipping costs, in case of a refund request, the return shipping costs are at your expense. Exchanges and vouchers are not subject to return shipping costs.
Best regards,
The Esprit Padel Shop team
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was not entirely satisfactory. Your feedback regarding the return label and shipping costs is valuable and will help us improve our service. Please feel free to contact us directly if you need assistance with your returns.
Regarding shipping costs, in case of a refund request, the return shipping costs are at your expense. Exchanges and vouchers are not subject to return shipping costs.
Best regards,
The Esprit Padel Shop team
Y
Rating: 5 out of 5
Impeccable
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P
Rating: 5 out of 5
Very good racket and very fast service
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L
Rating: 5 out of 5
I received the ordered package well, delivery quite fast, I will place other orders.
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R
Rating: 4 out of 5
Good site.
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J
Rating: 5 out of 5
Perfect, fast delivery.
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L
Rating: 5 out of 5
Super very fast well packaged
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N
Rating: 5 out of 5
Always on top even the response when sending an email very fast!
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S
Rating: 5 out of 5
Super responsiveness, fast delivery, top products and okay packaging. Thank you!
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F
Rating: 5 out of 5
Fast delivery, impeccable product Everything is perfect Thank you
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M
Rating: 4 out of 5
Excellent, however, a small bug to report, I need the black Coello t-shirt in XL, I set an alert and I almost immediately received the message that it was back in stock while the stocks hadn't changed
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J
Rating: 4 out of 5
Order received quickly within the deadlines. The shoe is true to the description, however, I note a small unpleasant point on the inner side, a hard plastic reinforcement limits ease and comfort in movements, especially if you have a wide foot... I even took a size up from mine.
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G
Rating: 5 out of 5
Interesting prices. Varied choice. Advice and description adapted for everyone.
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P
Rating: 4 out of 5
Good.
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H
Rating: 1 out of 5
I pay for a 24/48h delivery at 8.90€, not respected. I sent an email to complain, it has remained unanswered to this day. First and last time!!!
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Response from Esprit Padel Shop
Hello Hakim, sorry to hear that you were disappointed with your experience with us... On our side, we have not received any email in your name regarding your order...
However, after checking, the 24/48h delivery was indeed respected: order shipped on Thursday and delivered on Friday.
Have a nice day
The Esprit Padel Shop team
However, after checking, the 24/48h delivery was indeed respected: order shipped on Thursday and delivered on Friday.
Have a nice day
The Esprit Padel Shop team
E
Rating: 5 out of 5
Very satisfied
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P
Rating: 5 out of 5
Very good site offering quality items at attractive prices
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L
Rating: 5 out of 5
Order received very quickly Product conforms to the description
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H
Rating: 4 out of 5
Speed
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M
Rating: 5 out of 5
top
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G
Rating: 5 out of 5
very good, a lot of choice, with an additional discount on a product already on promotion, payment in 4 times you don't even notice it, ultra fast delivery... the next day!! keep it up
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P
Rating: 4 out of 5
Good service, good price
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A
Rating: 5 out of 5
Esprit Padel Shop is a serious site, with a wide choice of products, shipping more or less fast depending on the periods but well packaged. Possibility to contact them by phone if needed, it's precious nowadays.
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J
Rating: 5 out of 5
very responsive and after-sales service on top! I recommend without moderation.
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