Customer reviews of Esprit Padel Shop

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 417 published reviews
5 8 517 90% 4 719 8% 3 97 1% 2 34 0% 1 50 1%

Summary of reviews

Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.

All reviews

M
manon G.
Rating: 4 out of 5
following a purchase from 05/08/2025
Small problem with the order but very responsive afterwards.
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Matt M.
Rating: 5 out of 5
following a purchase from 05/08/2025
Very good, fast delivery, very fast!!
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Thomas Q.
Rating: 5 out of 5
following a purchase from 04/08/2025
Super. Wide choice, top racket comparator. Order picked up very quickly
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Benjamin D.
Rating: 5 out of 5
following a purchase from 30/07/2025
Top-notch customer service, fast delivery, quality products
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NATHALIE C.
Rating: 5 out of 5
following a purchase from 31/07/2025
TB
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Mathieu F.
Rating: 5 out of 5
following a purchase from 03/08/2025
Fast delivery (more than expected) and well-protected product! Top
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Christophe P.
Rating: 5 out of 5
following a purchase from 04/08/2025
Honestly, for a first order, very satisfied, I could test the racket, very happy... I will still be able to improve
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David A.
Rating: 5 out of 5
following a purchase from 03/08/2025
Top!
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SALIM G.
Rating: 5 out of 5
following a purchase from 03/08/2025
Nothing to say, a perfect site for a 5* delivery service
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Christophe J.
Rating: 5 out of 5
following a purchase from 03/08/2025
Very professional, complete for the choice and super fast for shipping
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David B.
Rating: 5 out of 5
following a purchase from 13/07/2025
Perfect!
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Jean regis L.
Rating: 5 out of 5
following a purchase from 03/08/2025
Top service for now as I am waiting for after-sales service. I give 5 stars because I am convinced that the after-sales service will be up to par
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D
Denise S.
Rating: 5 out of 5
following a purchase from 29/07/2025
FAST SHIPPING, ORDER OK
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CAFFIN MATTHIEU B.
Rating: 5 out of 5
following a purchase from 02/08/2025
responsive and efficient customer service
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Amar D.
Rating: 1 out of 5
following a purchase from 30/07/2025
Very disappointed with the sellers, initially very nice but when I wanted to return my new racket, they refused. Total lack of commercial sense, I absolutely do not recommend. Don't expect anything from them.
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Response from Esprit Padel Shop
For racket returns, the original protection around the handle is an essential element for us to take it back. This protection ensures that the product is indeed new, has never been used, and can thus be resold. Without this protection, the product is considered incomplete and cannot be returned.

I understand that this situation is frustrating and I apologize for it.
M
Malo E.
Rating: 5 out of 5
following a purchase from 02/08/2025
Very good products, very happy with my purchases
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Radoin B.
Rating: 5 out of 5
following a purchase from 02/08/2025
Very efficient website in product selection. Preparation and reception times are very fast.
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fabrice D.
Rating: 5 out of 5
following a purchase from 01/08/2025
Fast shipping, items conforming to my requests.
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GUY S.
Rating: 5 out of 5
following a purchase from 01/08/2025
Perfect service
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Alexandre A.
Rating: 5 out of 5
following a purchase from 01/08/2025
fast shipping and well packaged
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Jerome E.
Rating: 5 out of 5
following a purchase from 01/08/2025
Great advice, fast shipping, serious... Perfect nothing to say!
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Patricia L.
Rating: 5 out of 5
following a purchase from 01/08/2025
Perfect
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lucas G.
Rating: 5 out of 5
following a purchase from 31/07/2025
ultra fast, I was even surprised that my racket arrived so quickly
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Thomas F.
Rating: 5 out of 5
following a purchase from 01/08/2025
Always impeccable
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Christophe F.
Rating: 5 out of 5
following a purchase from 31/07/2025
Very serious, remarkable kindness and super fast delivery
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Bruno M.
Rating: 4 out of 5
following a purchase from 28/07/2025
Fast delivery! Product as described! To recommend
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E
Eric H.
Rating: 5 out of 5
following a purchase from 30/07/2025
Top material Top service Top delivery time An exceptional team
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David R.
Rating: 5 out of 5
following a purchase from 30/07/2025
Very pleased for a first visit, fast shipping. I recommend the site.
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Stephane M.
Rating: 5 out of 5
following a purchase from 06/07/2025
Very good, fast and efficient
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Eddy G.
Rating: 5 out of 5
following a purchase from 29/07/2025
Top very satisfied with my purchase delivery price quality ⭐
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Jean-Philippe L.
Rating: 5 out of 5
following a purchase from 29/07/2025
As with every order, delivery as expected, fast shipping and attractive prices
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Philippe D.
Rating: 5 out of 5
following a purchase from 29/07/2025
Very fast delivery
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Isabell H.
Rating: 5 out of 5
following a purchase from 29/07/2025
Perfect
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Robin T.
Rating: 4 out of 5
following a purchase from 29/07/2025
There should be free returns for textiles for example. (Wrong size)
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O
Olivier S.
Rating: 5 out of 5
following a purchase from 29/07/2025
Racket conforms to the description.
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R
Renault - chef d’atelier D.
Rating: 5 out of 5
following a purchase from 29/07/2025
Very fast shipping, the package was signed and perfectly matched my expectations.
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Julien B.
Rating: 5 out of 5
following a purchase from 29/07/2025
Very good purchase, fast delivery it's perfect
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Hugues D.
Rating: 5 out of 5
following a purchase from 29/07/2025
Delivery conforms and fast
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Mahee C.
Rating: 5 out of 5
following a purchase from 29/07/2025
Really great site for padel enthusiasts! Super happy with my purchase
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Bryce L.
Rating: 5 out of 5
following a purchase from 29/07/2025
I was delivered quickly to Belgium, plus perfect gear, nothing to say and I highly recommend!!!
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