★★★★★
based on 302 reviews published
Latest customer reviews
Good advice. Good listening.
Thank you very much for your positive feedback. We are delighted that you appreciated our advice and our listening. Your satisfaction is our priority, and we are here to support you. See you soon on Ethnilink
A marvel. Good products to discover.
We warmly thank you for your flattering review. We are delighted that you enjoyed discovering our products and hope to see you soon on Ethnilink for new wonders.
I want to emphasize the quality of the telephone reception from Cécile. She is attentive and gives her advice with kindness! As for the product itself, I am delighted!
We sincerely thank you for your flattering comment. We are pleased to learn that Cécile's telephone reception and the quality of our products have met your expectations. We look forward to seeing you again on our site.
Very fast and good quality
Thank you very much for your positive feedback. We are delighted to hear that you appreciated the speed and quality of our service. We look forward to serving you again.
Easy access for product selection.
The hair is always well cared for, really good results with curly hair.
Thank you very much for your positive feedback and for the 5/5 rating! We are delighted to hear that you are satisfied with the results for curly hair. Your feedback encourages us to continue providing quality care.
See you soon on Ethnilink
Nothing to report
Perfect Just a small issue when I wanted to select the relay for my delivery, it didn't work
Thank you very much for your positive feedback and your rating of 4/5! We apologize for the issue encountered when selecting your delivery relay. Your experience is important to us, and we will look into this problem to improve it. Please feel free to contact us if you have any other questions or suggestions. See you soon
Package received quickly, first impression of the products satisfying can't wait to give concrete feedback on my hair routine 😉
Very good customer follow-up!
We warmly thank you for your evaluation and your positive feedback regarding our customer follow-up. It is a pleasure to know that you are satisfied with our services. See you soon
I will give feedback when I have tested them
Thank you for your positive feedback and we look forward to hearing your impressions once you have had the chance to test your products. See you soon.
Very good
Thank you very much for your positive review! We are delighted that you enjoyed your experience on Ethnilink. See you soon
Super
We warmly thank you for your flattering review! We are delighted that you liked our Ethnilink site. Don't hesitate to come back to discover our new products.
Still very satisfied with the advice, the products, and the speed of delivery! Thank you
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are satisfied with our advice, our products, and the speed of our service. See you very soon on Ethnilink
Always responsive and professional
Thank you for your flattering review and your 5-star rating. Please feel free to reach out to us for any questions or future needs. See you soon
Make a hair assessment and recommend products suitable for the hair type that varies with the seasons. Always pleasant welcome and tailored suggestions. And it works: I went from very dry frizzy hair to much softer hair that curls. They no longer break and therefore grow well. I am very happy with the result and I recommend the expertise. Not to mention the availability and responsiveness: as soon as I have a question or a doubt, I send a message and I get a quick response.
Thank you very much for your glowing review! We are delighted to hear that our hair assessment and product recommendations have had such a positive impact on the health of your hair. We remain at your disposal for any future questions and thank you for this 5-star rating.
Top
Thank you for your flattering review of our Ethnilink site. We are delighted to know that you had a positive experience. See you soon 🙂
Yes, I am satisfied
We sincerely thank you for your positive feedback! We are delighted to hear that you are satisfied with your experience on our Ethnilink site.
See you soon 😊
Quality product! Very moisturizing, the hair loves it 😍 Very fast delivery 👌🏻
As usual, very good advice. Very good products, thank you.
Very good product and fast shipping. Thank you very much.
I still haven't received my package
Very good site!
A big thank you for your positive feedback! We are thrilled that you like our Ethnilink site. Your satisfaction is our priority. Please feel free to reach out to us if you have any suggestions or questions 😊Best regards,
The Ethnilink team.
Very fast and careful shipping. Thank you
We sincerely thank you for your glowing review. We are delighted to hear that you appreciated the speed and care taken with your shipment. Your satisfaction is our priority and your feedback encourages us to continue in this direction. We look forward to seeing you again soon on our site 😊Best regards,
The Ethnilink team.
Very good site!
We warmly thank you for your glowing review and for the 5/5 rating. We are delighted to hear that you appreciate our Ethnilink site. Your satisfaction is our priority, and we will continue to strive to offer the best possible service. Please feel free to return to discover our new products 😊Best regards,
The Ethnilink team.
I did not receive the entire order, one item was missing.
Thank you for taking the time to share your feedback. As we mentioned in your first package, the linseed oil was shipped to you in a second shipment so that you would not have to wait for your entire order.
Best regards,
The Ethnilink team
Super satisfied with my purchase I would return to the site 😉
Super
Thank you very much for your positive review and the 4/5 rating! We're delighted to hear that you enjoyed your experience on Ethnilink. If you have any suggestions for improving our site, please let us know.
We hope to hear from you soon,
The Ethnilink team
Fast and accurate delivery!
We sincerely thank you for your glowing review and positive feedback regarding your experience with Ethnilink. We are delighted to hear that your order was delivered quickly and to your expectations. Your satisfaction is our priority and we hope to see you back on our site very soon.
Yours faithfully
The Ethnilink team
The store manager was very welcoming and attentive.
We would like to thank you sincerely for your glowing review. We are delighted that you appreciated the welcome and attentiveness of our boutique manager, as we always strive to offer a quality experience to our customers. We look forward to welcoming you back to Ethnilink.
Quality products, a very attentive consultant 🙂
Thank you very much for your positive review! We are delighted that you appreciated the quality of our products and the attentiveness of our consultant. Your satisfaction is our priority. Don't hesitate to come back to us if you need any help or advice.
See you soon on Ethnilink 😊
Excellent advice and value for money I highly recommend
Great products, fast shipping. One downside: too much plastic (bubble) in the parcel.
Thank you for your feedback and we are delighted that you appreciate our products and the speed of shipping. We take note of your comment about the excessive use of plastic and will work to reduce our environmental footprint in the future 😊
Picked up on Saturday
Thank you for your feedback! We're delighted you were able to pick up your package. See you soon on Ethnilink 😊
Perfect
See you soon!
Package received promptly, products perfect!
Hello, I bought some hair strands on the website and realized that the color didn't match the picture on the site. The lady explained that it was because I had made a mistake in the selection process. She explains how I should have done it, and then I realize that the way we select on the site is not really intuitive for us consumers. I thanked her kindly and explained that unfortunately it was a mistake on their part and that I'd like a refund. The lady kindly accepts, but unfortunately I'll have to pay the return postage. Honestly, I'm not by 5€ but commercially it's really not ok. I'm a shopkeeper myself, and when a customer makes this kind of return, we give them a full refund without trying to fight it out, and we do what's necessary on the site. I'd still like to point out that the same lady contacted me before sending my delivery to let me know that the size I'd chosen was no longer available, and I thought that was a good business move on her part. It would have been nice to extend this customer experience, but I don't agree that I should have to pay for shipping when it's their site that's not ok. And please don't give me the "sorry I couldn't satisfy you blah blah blah" line, because if you could have but didn't want to, that's different. So no, I obviously wouldn't recommend this store.
Exceptional product. Fast delivery
Great!
It's been almost 2 weeks since I ordered and I still haven't received my order, supposed to arrive in 3 days according to their shipping policy ☺️. It also says on their website: "Orders placed will be dispatched on the next working day." I ordered on Monday, the order only being sent on Friday following an Instagram comment from me, otherwise I think I might have waited a long time or not received it at all. This is my worst experience with an online store quite honestly.
You ordered your products on September 2 and your order was dispatched on September 5 due to a computer problem, as we informed you. We apologize for the inconvenience caused, but we tried to act as quickly as possible. However, we depend on Mondial Relay and have no control over delivery times.
Please do not hesitate to contact us should you require any further information.