Reviews europaband

I ordered 200 bracelets. I even paid for the revision of the order, and I pointed out on 2 occasions that the color of the phrase on the bracelet was black. They sent it wrong, with the color blue. I would not repeat.

Not what I expected

Alas, last year we were delighted, but this year everything went wrong. It can happen, but ... this time it was rude: I was delivered a file that didn't correspond to the proof, and after a complaint I was told that they were basing themselves on what was written on the invoice (look for the mistake, it seems to me that the proof is authentic). To compensate, I'm offered a 50% refund, which is better than nothing, even if it's still 50% too much for products that are already in my garbage can, or awaiting mystery delivery! It's a shame, even though the prices are excellent and some people (Monique) go out of their way to offer a personalized service.

The wristbands were of very poor quality, the ink was all smudged and they also did not answer the complaint.

Fast delivery, the cords are top notch but the plastic sleeves arrived all folded and unusable. Mail sent on receipt with photos but no return.

It wasn't my name on the order form but my association's email address, not easy to negotiate with the delivery company.

A SCAM, DO NOT ANSWER THE PHONE, THE ORDER DOES NOT ARRIVE ON TIME, AND DO NOT GIVE SOLUTIONS, IF YOU WANT TO THROW MONEY THIS IS YOUR SITE

Before placing an order, I was assured that it would arrive in time for the event. As it turns out, they arrived 4 days after the event. Not only that, but the bracelets were not what I ordered. On top of that, I receive no response from customer service even though I call and write to them. Disappointed.

I paid for an express delivery service (calling ahead and making sure it was so I was paying almost double for the order) and it arrived when I no longer needed it 5 days after the agreed day. They have not solved anything (I ask for compensation for the difference of the extra cost).

The order arrived wrinkled, the print is of VERY BAD QUALITY, you can see all the print pattern in the ink. I am very dissatisfied.

I received the parcel three days after my service and had to collect it from the GLS carrier.

Very long wait for product design and delivery.....

Where are my paid products?

Very bad experience. I paid for the BAT option, but it was automatically validated without being asked. In addition, I have been waiting more than 10 days to be contacted to find a solution that has my contact details.

Still nothing received

Fast and good

Fast and efficient

Not as ordered, yellow bracelet with a white stripe. Not great.

The first order was lost, the second came too late. What can I say about that. I haven't got the money back yet either. I'll probably have to take care of it myself. So all in all, absolutely subterranean.

The bracelets arrived in black and white when clearly the invoice showed a picture of the bracelet in color. I will claim

Never received

Very bad experience. Deadlines not met, no news. No customer service. Would not recommend.

Late delivery

Delivery was made on time, but not without difficulty... Several calls and reminders were necessary to get to the point... quantity errors in the quotations, late replies or no reply at all on deadlines. I'm not sure we'll be buying bracelets and tokens from you again in two years' time.

We have not received our parcel. We are used to ordering from you and have always received our parcels. We don't understand what happened this time.

Hello, Very disappointed with the after-sales service following a spelling error on their part, my proof was correctly done. No offer of a refund was made, except for a 30% discount on a future order. I did not accept this offer, knowing that the error did not come from my proof. I requested a full refund, which was refused. Sincerely

Printing defect on one strip of each series

Super bad creation

Error on my order

Very disappointed with my last order, I received chokers with anti-strangling collars that won't come off. The plastics are of poor quality.

Hello bracelets ordered for a restocking completely different colors

The delivery arrived 15 days late and at the wrong address. We did not receive them in time for the event.

Parcel never arrived, no news since.

1 month delivery for a chosen service, 1 to 3 days for delivery. Since the matter was brought to the attention of customer service, there has been no response from them.

I received my ribbon order after my event!!!!!!!! I HAVE ALREADY ASKED FOR A REFUND OF MY CHRONOPOST BUT WITHOUT A DEPOSIT...................

We placed an order for 250 fabric bracelets with Express Delivery D+4 on June 8th. The order only arrived on June 22, 10 days late, and we had no way of tracking it. We had chosen Express delivery to receive them as soon as possible and were very disappointed by the delay. We wrote to customer service on June 30 to ask for a commercial gesture, given the difference in price between the bracelets in classic delivery (0.64€/unit for 250 pieces) and those in express delivery (1.00€/unit for 250 pieces). Unfortunately, we never received a reply. The bracelets were beautiful and of excellent quality, but the customer and order follow-up left a lot to be desired.

I have not received my package and no one can tell me where it is ...

Time not respected, items missing on delivery

I ordered bracelets 3 weeks before an event I'm organizing, I never received my order and I still haven't been reimbursed, unheard of even if it's related to delivery (which is supposed to take 24h at 10€), they haven't been able to solve any problem with their partner.

The order did not arrive on the date mentioned, we had to make a new purchase, double cost.