Reviews europaband

Very long wait for product design and delivery.....

Where are my paid products?

Very bad experience. I paid for the BAT option, but it was automatically validated without being asked. In addition, I have been waiting more than 10 days to be contacted to find a solution that has my contact details.

Still nothing received

Fast and good

Fast and efficient

Not as ordered, yellow bracelet with a white stripe. Not great.

The first order was lost, the second came too late. What can I say about that. I haven't got the money back yet either. I'll probably have to take care of it myself. So all in all, absolutely subterranean.

The bracelets arrived in black and white when clearly the invoice showed a picture of the bracelet in color. I will claim

Never received

Very bad experience. Deadlines not met, no news. No customer service. Would not recommend.

Late delivery

Delivery was made on time, but not without difficulty... Several calls and reminders were necessary to get to the point... quantity errors in the quotations, late replies or no reply at all on deadlines. I'm not sure we'll be buying bracelets and tokens from you again in two years' time.

We have not received our parcel. We are used to ordering from you and have always received our parcels. We don't understand what happened this time.

Hello, Very disappointed with the after-sales service following a spelling error on their part, my proof was correctly done. No offer of a refund was made, except for a 30% discount on a future order. I did not accept this offer, knowing that the error did not come from my proof. I requested a full refund, which was refused. Sincerely

Printing defect on one strip of each series

Super bad creation

Error on my order

Very disappointed with my last order, I received chokers with anti-strangling collars that won't come off. The plastics are of poor quality.

Hello bracelets ordered for a restocking completely different colors

The delivery arrived 15 days late and at the wrong address. We did not receive them in time for the event.

Parcel never arrived, no news since.

1 month delivery for a chosen service, 1 to 3 days for delivery. Since the matter was brought to the attention of customer service, there has been no response from them.

I received my ribbon order after my event!!!!!!!! I HAVE ALREADY ASKED FOR A REFUND OF MY CHRONOPOST BUT WITHOUT A DEPOSIT...................

We placed an order for 250 fabric bracelets with Express Delivery D+4 on June 8th. The order only arrived on June 22, 10 days late, and we had no way of tracking it. We had chosen Express delivery to receive them as soon as possible and were very disappointed by the delay. We wrote to customer service on June 30 to ask for a commercial gesture, given the difference in price between the bracelets in classic delivery (0.64€/unit for 250 pieces) and those in express delivery (1.00€/unit for 250 pieces). Unfortunately, we never received a reply. The bracelets were beautiful and of excellent quality, but the customer and order follow-up left a lot to be desired.

I have not received my package and no one can tell me where it is ...

Time not respected, items missing on delivery

I ordered bracelets 3 weeks before an event I'm organizing, I never received my order and I still haven't been reimbursed, unheard of even if it's related to delivery (which is supposed to take 24h at 10€), they haven't been able to solve any problem with their partner.

The order did not arrive on the date mentioned, we had to make a new purchase, double cost.

The workshop "forgot" our order

I ordered vinyl bracelets and received paper ones! No answer on the phone or to my complaint email.

Order not received yet the deliveryman noted delivered but nothing received ..and no trace of chrono poste super

They do not send the graphic proof before, they do not center the engraving, ...

I was asking nicely to be sent the invoice of my order with my company's cif, and they never attended me. It is as if there was no one on the other side. Company not recommended at all

I'm not happy, because UPS didn't deliver my order, I'm still waiting... They say they left it in the mailbox but nothing arrived in my hand, I'm disappointed.

They sent me different bracelets than the ones I ordered. They did NOT respond to my request for a refund.

We paid when we ordered, delivery times not respected (delivered after the event!) Unreachable on the phone No reply to my messages No professional sense HONEST I STRONGLY DISCARD

I decided to order from europaband because of the quality of the products and the fast delivery the site offered. After 10 days and no news, I contacted the brand on the site, then by e-mail, then by telephone. I asked if it was possible to cancel the order, since the bracelets would arrive after my event. It's not possible. Production hasn't started, but it's impossible to cancel. Incomprehensible. In the end, I didn't receive my bracelets in 10 or even 14 days, but 3 weeks later! I lost more than 300€ and gained 400 bracelets which are of no use to me.

Bracelet not in conformity with the visuals sent, ink smudges on the back, cut-outs in the middle of the visuals! for an express order I'm disappointed, the normal order is of better quality! it's a shame!

Delayed delivery - we were afraid right up to the last moment that we wouldn't receive the bracelets we ordered for the Féria d'Arles. Without these bracelets we wouldn't have been able to work properly. So average average even if the result is satisfactory.