/10
★★★★★
based on 3680 reviews published
★★★★★
based on 3680 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Time not respected, items missing on delivery
Acheteur Vérifié
purchased on 31/05/2022
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1
/5
★☆☆☆☆
I ordered bracelets 3 weeks before an event I'm organizing, I never received my order and I still haven't been reimbursed, unheard of even if it's related to delivery (which is supposed to take 24h at 10€), they haven't been able to solve any problem with their partner.
Acheteur Vérifié
purchased on 23/07/2022
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1
/5
★☆☆☆☆
The order did not arrive on the date mentioned, we had to make a new purchase, double cost.
Comprador Verificado
purchased on 12/07/2022
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1
/5
★☆☆☆☆
The workshop "forgot" our order
Acheteur Vérifié
purchased on 09/06/2022
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1
/5
★☆☆☆☆
I ordered vinyl bracelets and received paper ones! No answer on the phone or to my complaint email.
Acheteur Vérifié
purchased on 20/06/2022
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1
/5
★☆☆☆☆
Order not received yet the deliveryman noted delivered but nothing received ..and no trace of chrono poste super
Acheteur Vérifié
purchased on 07/06/2022
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1
/5
★☆☆☆☆
They do not send the graphic proof before, they do not center the engraving, ...
Comprador Verificado
purchased on 27/05/2022
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1
/5
★☆☆☆☆
I was asking nicely to be sent the invoice of my order with my company's cif, and they never attended me. It is as if there was no one on the other side.
Company not recommended at all
Comprador Verificado
purchased on 18/05/2022
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1
/5
★☆☆☆☆
I'm not happy, because UPS didn't deliver my order, I'm still waiting... They say they left it in the mailbox but nothing arrived in my hand, I'm disappointed.
Acheteur Vérifié
purchased on 30/05/2022
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1
/5
★☆☆☆☆
They sent me different bracelets than the ones I ordered. They did NOT respond to my request for a refund.
Comprador Verificado
purchased on 22/05/2022
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1
/5
★☆☆☆☆
We paid when we ordered, delivery times not respected (delivered after the event!) Unreachable on the phone No reply to my messages No professional sense HONEST I STRONGLY DISCARD
Acheteur Vérifié
purchased on 16/05/2022
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1
/5
★☆☆☆☆
I decided to order from europaband because of the quality of the products and the fast delivery the site offered. After 10 days and no news, I contacted the brand on the site, then by e-mail, then by telephone. I asked if it was possible to cancel the order, since the bracelets would arrive after my event. It's not possible. Production hasn't started, but it's impossible to cancel. Incomprehensible.
In the end, I didn't receive my bracelets in 10 or even 14 days, but 3 weeks later! I lost more than 300€ and gained 400 bracelets which are of no use to me.
Acheteur Vérifié
purchased on 02/04/2022
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1
/5
★☆☆☆☆
Bracelet not in conformity with the visuals sent, ink smudges on the back, cut-outs in the middle of the visuals! for an express order I'm disappointed, the normal order is of better quality! it's a shame!
Acheteur Vérifié
purchased on 27/04/2022
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Answer from europaband
Hello, You ordered 150 bracelets in express which we made you in the urgency (24h instead of 4 days). Following our discussions, you received 163 bracelets as mentioned on the phone. The rest of the bracelets supplied were offered to you as they had defects (due to the rush in production, absence of quality control).
1
/5
★☆☆☆☆
Delayed delivery - we were afraid right up to the last moment that we wouldn't receive the bracelets we ordered for the Féria d'Arles. Without these bracelets we wouldn't have been able to work properly. So average average even if the result is satisfactory.
Acheteur Vérifié
purchased on 24/03/2022
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1
/5
★☆☆☆☆
Not bad bracelets, we will have to try them and see the result. Non-compliance: * * Before any printing, we will send you by email a mock-up of your order with your file ** Text according to your website. where is that email? you never sent it. I wrote you an email with a photo of my previous bracelets to see how the two logos were placed, email without reply. in short. You have sent the bracelets with only one logo without attending to the customer's requests.
Comprador Verificado
purchased on 03/04/2022
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1
/5
★☆☆☆☆
They do not answer emails. They don't have a contact phone number. They have a chat that is always offline. I cancelled the order and despite that they sent it and it has been lost. I have asked them for a refund of what I paid and they act crazy.
Comprador Verificado
purchased on 16/03/2022
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1
/5
★☆☆☆☆
My order arrived incomplete ... 1000 bracelets paid for and still 120 missing ...
Acheteur Vérifié
purchased on 15/03/2022
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Answer from europaband
Hello, I'm sorry for this oversight. Why didn't you inform us by phone or e-mail to solve this problem? Could you tell me the quantity you need for these colors so that I can send you the missing bracelets? We look forward to hearing from you.
1
/5
★☆☆☆☆
Order placed on January 12 but still not received!
Acheteur Vérifié
purchased on 12/01/2022
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1
/5
★☆☆☆☆
Delivery 70 kms from my home.
Acheteur Vérifié
purchased on 23/12/2021
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1
/5
★☆☆☆☆
Not satisfied at all, 3 weeks to receive them only to be unable to use them because they were received after the event.
Acheteur Vérifié
purchased on 18/11/2021
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1
/5
★☆☆☆☆
Why?
Acheteur Vérifié
purchased on 06/11/2021
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Answer from europaband
Hello, after checking, the shipment was made in your name to the selected parcel delivery address. Can you send us a photo of the delivery label so that we can report the problem to UPS?
1
/5
★☆☆☆☆
I work in events and they are the worst quality fabric wristbands I know of. The service is non-existent they do not answer emails or calls. Don't waste your money and don't jeopardize the quality of your event.
Comprador Verificado
purchased on 06/10/2021
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1
/5
★☆☆☆☆
Non-respect of the proof - customer service telling me it doesn't matter (we all know how important logo colors are on event bracelets!). Impossible to get a correct production or a refund. 200euros in express delivery lost... I don't recommend it!
Acheteur Vérifié
purchased on 20/10/2021
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1
/5
★☆☆☆☆
The bracelets I received containing a QR code are not usable because the QR code is too small. The graphics department didn't tell me.
Acheteur Vérifié
purchased on 13/10/2021
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Answer from europaband
Hello, As mentioned in our e-mail, we tested it with an iPhone 11 and the QR code was easy to read.
1
/5
★☆☆☆☆
Order received 2 weeks later, without any information from customer service. Choker received not as requested. Color not respected.
Acheteur Vérifié
purchased on 21/09/2021
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1
/5
★☆☆☆☆
Home delivery not made on time
Acheteur Vérifié
purchased on 29/09/2021
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1
/5
★☆☆☆☆
As a regular Europaband customer, I am extremely disappointed with my latest order. The instructions were not followed, despite Guillaume's confirmation that they had been taken into account. No sign of life for 48 hours, no answer on the phone... Where is the customer service? In short, only order from europaband if your deadlines are far away. Otherwise, go to your local printer!
Acheteur Vérifié
purchased on 09/09/2021
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1
/5
★☆☆☆☆
We are very disappointed, we had ordered 150 bracelets, 20 of which we can't use super badly printed, 2 of which have no writing at all
Acheteur Vérifié
purchased on 08/09/2021
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1
/5
★☆☆☆☆
My order that was paid with delivery was not delivered. So I lost my order and my money! I don't use it yet.
Acheteur Vérifié
purchased on 17/08/2021
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1
/5
★☆☆☆☆
Does not respect deadlines. Ordered 1 month ago and I'm still waiting for my bracelets... Bad follow-up
Acheteur Vérifié
purchased on 03/08/2021
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