9.5/10
★★★★★
based on 2441 reviews published

Latest customer reviews

5 /5
★★★★★

No problem

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Maurice D.
purchased on 05/09/2025
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5 /5
★★★★★

What can I say, Europe Incontinence is a certainty, punctual in shipments, excellent value for money. I believe they are the best in their field

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Agnese A.
purchased on 05/09/2025
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5 /5
★★★★★

Very competitive prices, fast delivery, and good information on shipping tracking.

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Jerome M.
purchased on 06/09/2025
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5 /5
★★★★★

Received my package as usual, impeccable! Given the orders placed, I wonder how many orders to get a discount voucher or an offer.

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Denis P.
purchased on 05/09/2025
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5 /5
★★★★★

Completely satisfied

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Henri G.
purchased on 03/09/2025
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5 /5
★★★★★

Make a loyalty card

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Claude L.
purchased on 05/09/2025
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5 /5
★★★★★

Quality and correct price, fairly fast delivery

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Chantal J.
purchased on 04/09/2025
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5 /5
★★★★★

Perfect

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Henri A.
purchased on 05/09/2025
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5 /5
★★★★★

Very good

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Sylviane P.
purchased on 04/09/2025
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5 /5
★★★★★

Very good purchase and good quality of follow-up and delivery.

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Jean-luc B.
purchased on 04/09/2025
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5 /5
★★★★★

Very good

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Guy R.
purchased on 03/09/2025
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5 /5
★★★★★

Competitive prices

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Sante G.
purchased on 03/09/2025
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5 /5
★★★★★

Always satisfied....and I would be even more so if ......a promo code was intended for me!

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Chantal G.
purchased on 03/09/2025
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3 /5
★★★☆☆

Delay in delivery (two days)

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Antonio P.
purchased on 03/09/2025
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Answer from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we completely understand.

Your complaint will be forwarded to the carrier responsible for delivering your order, in the hope that situations like this do not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as we are an independent delivery service.

We inform you that, in the future, you will have the option to choose another carrier, if you wish.

We apologize for any inconvenience, although this is beyond our control.

Sincerely,
Europe Incontinence.
1 /5
★☆☆☆☆

Deadlines not respected as usual

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Béatrice M.
purchased on 03/09/2025
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Answer from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we fully understand.

Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.

We inform you that in the future, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is independent of our will.

Sincerely,
Europe Incontinence.
4 /5
★★★★☆

Good price quality ratio

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Conny B.
purchased on 03/09/2025
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5 /5
★★★★★

All good

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Jeannine B.
purchased on 03/09/2025
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4 /5
★★★★☆

-

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Elian S.
purchased on 02/09/2025
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5 /5
★★★★★

Exact order and received quickly

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Foucauld L.
purchased on 02/09/2025
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5 /5
★★★★★

In accordance with the request

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Daniel A.
purchased on 02/09/2025
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5 /5
★★★★★

I have all my products in one store at a very reasonable price. The only downside for me is the delivery due to the timing. And I cannot pick up at a relay point because I cannot carry the packages. For now, I am trying to adapt. Thank you for this store

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Marie Jeanne M.
purchased on 01/09/2025
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Answer from Europe Incontinence
Hello,

We thank you for your evaluation.

We are sorry to hear about your dissatisfaction, which we completely understand.

Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.

We inform you that in the future, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is independent of our will.

Sincerely,
Europe Incontinence.
5 /5
★★★★★

I placed my first order and I must say I am very satisfied. The goods arrived with very protective packaging as they are adult diapers for disabled persons. I will place more orders on this site.

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Francesca P.
purchased on 01/09/2025
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3 /5
★★★☆☆

I would have liked to be informed in advance that my order was not shipped because one package was missing! I had to wait 3 weeks and it was me who had to follow up to find out.

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Juliette D.
purchased on 22/08/2025
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Answer from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we completely understand.

We take full responsibility for this error and we are doing everything we can to ensure that this kind of situation does not happen again in the future.

We apologize for the inconvenience caused, although it is independent of our will.

Best regards,
Europe Incontinence.
5 /5
★★★★★

Except for a small issue with information about the pickup points due to Mondial Relay and not EI, it was impeccable, thank you

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Marcin B.
purchased on 01/09/2025
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5 /5
★★★★★

Fast delivery.

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Jocelyne R.
purchased on 01/09/2025
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1 /5
★☆☆☆☆

The delivery person dropped off the package at a distant relay - 17 euros in taxi fees to retrieve it

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Elisa H.
purchased on 01/09/2025
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Answer from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we completely understand.

Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.

We inform you that in the future, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is independent of our will.

Sincerely,
Europe Incontinence.
5 /5
★★★★★

Serious fast shipping quality products at reasonable prices I recommend I buy myself regularly

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Chantal C.
purchased on 01/09/2025
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5 /5
★★★★★

Very good, efficiency, speed, in the execution of the order.

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Richard D.
purchased on 31/08/2025
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5 /5
★★★★★

Good product, quickly shipped at a fair price. I am satisfied.

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Patrick V.
purchased on 31/08/2025
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5 /5
★★★★★

Nothing

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Isabelle G.
purchased on 01/09/2025
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5 /5
★★★★★

Very positive. Always delivered on time.

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Françoise L.
purchased on 31/08/2025
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5 /5
★★★★★

Very fast service and huge selection. Easy to find the products you are looking for.

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Alain K.
purchased on 01/09/2025
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5 /5
★★★★★

Hello, Good responsiveness from Europe Incontinence and, for once, the same for the carrier; it's so rare that it needs to be highlighted. Best regards

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Florence D.
purchased on 30/08/2025
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5 /5
★★★★★

I am super happy, I don't hesitate to order next time

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Jacqueline A.
purchased on 31/08/2025
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5 /5
★★★★★

Europ Incontinence is always very responsive

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Marianne T.
purchased on 30/08/2025
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5 /5
★★★★★

Very satisfied my mother is delighted

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Christelle R.
purchased on 29/08/2025
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5 /5
★★★★★

Very happy with this site and its seriousness

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Yvette V.
purchased on 29/08/2025
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5 /5
★★★★★

Excellent service and delivery internationally. Good number of diverse products

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Christine M.
purchased on 22/08/2025
1 /5
★☆☆☆☆

The delivery of the products was not made to the home but directly to a relay point, which is not normal and this is not the first time. Chrono post is not doing the job.

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Albertine A.
purchased on 29/08/2025
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Answer from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we fully understand.

Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.

We inform you that in the future, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is independent of our will.

Sincerely,
Europe Incontinence.
5 /5
★★★★★

Very good

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Regis G.
purchased on 30/08/2025
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