9.5/10
★★★★★
based on 2615 reviews published

Latest customer reviews

4 /5
★★★★☆

R A S

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Patrick S.
purchased on 11/09/2025
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5 /5
★★★★★

Fast in terms of ordering and delivery.

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Michelle B.
purchased on 11/09/2025
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5 /5
★★★★★

Order processing and fast shipping

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Y Chenh H.
purchased on 10/09/2025
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5 /5
★★★★★

Always perfect

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Nicole A.
purchased on 10/09/2025
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1 /5
★☆☆☆☆

I haven't received my package

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Lacroix M.
purchased on 10/09/2025
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Answer from Europe Incontinence
Hello,

According to the carrier's tracking, you were delivered on 15/09 at 1:26 PM. If you dispute this delivery, please contact us at the following email address: [email protected].

Thank you for your understanding,
Europe Incontinence.
5 /5
★★★★★

Thank you for the quality of the products and for the delivery

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Hélène R.
purchased on 08/09/2025
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5 /5
★★★★★

Satisfied nothing added

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Rafik O.
purchased on 10/09/2025
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5 /5
★★★★★

Good product

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Jerome Q.
purchased on 07/09/2025
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5 /5
★★★★★

On this website, I find many brands and products of excellent quality.

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Matteo E.
purchased on 10/09/2025
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5 /5
★★★★★

Impeccable

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Genevieve C.
purchased on 09/09/2025
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2 /5
★★☆☆☆

It takes a long time for the order to arrive...

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Beatriz S.
purchased on 07/09/2025
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Answer from Europe Incontinence
Hello,

We regret your dissatisfaction and we completely understand.

Your complaint will be forwarded to the carrier responsible for delivering your package, hoping that this type of situation does not happen again in the future. Unfortunately, we have no control over deliveries, as we are an independent delivery service.

We inform you that, in the future, you can choose another carrier if you wish.

We apologize for any inconvenience, although this is beyond our control.

Sincerely,
Europe Incontinence.
5 /5
★★★★★

Very good

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Seher O.
purchased on 08/09/2025
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5 /5
★★★★★

H

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Philippe L.
purchased on 09/09/2025
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4 /5
★★★★☆

Fast and compliant. However, the price is a bit high compensated by free delivery

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Solange R.
purchased on 07/09/2025
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5 /5
★★★★★

No problem

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Maurice D.
purchased on 05/09/2025
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5 /5
★★★★★

What can I say, Europe Incontinence is a certainty, punctual in shipments, excellent value for money. I believe they are the best in their field

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Agnese A.
purchased on 05/09/2025
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5 /5
★★★★★

Very competitive prices, fast delivery, and good information on shipping tracking.

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Jerome M.
purchased on 06/09/2025
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5 /5
★★★★★

Received my package as usual, impeccable! Given the orders placed, I wonder how many orders to get a discount voucher or an offer.

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Denis P.
purchased on 05/09/2025
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5 /5
★★★★★

Completely satisfied

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Henri G.
purchased on 03/09/2025
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5 /5
★★★★★

Make a loyalty card

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Claude L.
purchased on 05/09/2025
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5 /5
★★★★★

Quality and correct price, fairly fast delivery

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Chantal J.
purchased on 04/09/2025
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5 /5
★★★★★

Perfect

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Henri A.
purchased on 05/09/2025
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5 /5
★★★★★

Very good

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Sylviane P.
purchased on 04/09/2025
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5 /5
★★★★★

Very good purchase and good quality of follow-up and delivery.

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Jean-luc B.
purchased on 04/09/2025
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5 /5
★★★★★

Very good

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Guy R.
purchased on 03/09/2025
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5 /5
★★★★★

Competitive prices

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Sante G.
purchased on 03/09/2025
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5 /5
★★★★★

Always satisfied....and I would be even more so if ......a promo code was intended for me!

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Chantal G.
purchased on 03/09/2025
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3 /5
★★★☆☆

Delay in delivery (two days)

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Antonio P.
purchased on 03/09/2025
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Answer from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we completely understand.

Your complaint will be forwarded to the carrier responsible for delivering your order, in the hope that situations like this do not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as we are an independent delivery service.

We inform you that, in the future, you will have the option to choose another carrier, if you wish.

We apologize for any inconvenience, although this is beyond our control.

Sincerely,
Europe Incontinence.
1 /5
★☆☆☆☆

Deadlines not respected as usual

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Béatrice M.
purchased on 03/09/2025
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Answer from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we fully understand.

Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.

We inform you that in the future, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is independent of our will.

Sincerely,
Europe Incontinence.
4 /5
★★★★☆

Good price quality ratio

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Conny B.
purchased on 03/09/2025
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5 /5
★★★★★

All good

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Jeannine B.
purchased on 03/09/2025
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4 /5
★★★★☆

-

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Elian S.
purchased on 02/09/2025
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5 /5
★★★★★

Exact order and received quickly

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Foucauld L.
purchased on 02/09/2025
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5 /5
★★★★★

In accordance with the request

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Daniel A.
purchased on 02/09/2025
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5 /5
★★★★★

I have all my products in one store at a very reasonable price. The only downside for me is the delivery due to the timing. And I cannot pick up at a relay point because I cannot carry the packages. For now, I am trying to adapt. Thank you for this store

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Marie Jeanne M.
purchased on 01/09/2025
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Answer from Europe Incontinence
Hello,

We thank you for your evaluation.

We are sorry to hear about your dissatisfaction, which we completely understand.

Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.

We inform you that in the future, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is independent of our will.

Sincerely,
Europe Incontinence.
5 /5
★★★★★

I placed my first order and I must say I am very satisfied. The goods arrived with very protective packaging as they are adult diapers for disabled persons. I will place more orders on this site.

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Francesca P.
purchased on 01/09/2025
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3 /5
★★★☆☆

I would have liked to be informed in advance that my order was not shipped because one package was missing! I had to wait 3 weeks and it was me who had to follow up to find out.

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Juliette D.
purchased on 22/08/2025
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Answer from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we completely understand.

We take full responsibility for this error and we are doing everything we can to ensure that this kind of situation does not happen again in the future.

We apologize for the inconvenience caused, although it is independent of our will.

Best regards,
Europe Incontinence.
5 /5
★★★★★

Except for a small issue with information about the pickup points due to Mondial Relay and not EI, it was impeccable, thank you

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Marcin B.
purchased on 01/09/2025
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5 /5
★★★★★

Fast delivery.

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Jocelyne R.
purchased on 01/09/2025
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1 /5
★☆☆☆☆

The delivery person dropped off the package at a distant relay - 17 euros in taxi fees to retrieve it

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Elisa H.
purchased on 01/09/2025
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Answer from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we completely understand.

Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.

We inform you that in the future, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is independent of our will.

Sincerely,
Europe Incontinence.