English
★★★★★
based on 2799 reviews published
Latest customer reviews
All good
Perfect
Everything is perfect A little extra would be to offer free samples with an order to try other products
-
Ordered and received within 24 hours.
Wrong delivery
We inform you that, in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is beyond our control.
Sincerely,
Europe Incontinence.
Fast delivery
Everything's perfect: great.
I have been providing from Europe Incontinence for a long time with satisfaction
Everything went well except for the delivery delay. Would it be possible to limit the plastic that surrounds the boxes? It's very annoying to remove.
Thank you for your feedback.
Our logistics service sometimes uses this plastic to cushion the boxes so that the goods are well protected during transport.
If you would like to no longer have plastic in your packages, you can notify us in the message of your next orders.
Best regards,
Europe Incontinence.
Very well
They are the only ones that offer small size water diapers for children up to 11 years old. They are serious and fast.
-
Perfect
Fast delivery serious site
Transaction without problems
Serious and fast site
Easy order on the site, fast delivery.
I have bought five packages on different occasions and I have not received any type of discount
Thank you for your email. We already offer very competitive and advantageous prices to our customers. Additionally, we offer you an additional 5% discount on our competitive prices if you buy by the box, as well as a 10% discount if you buy two boxes.
Our delivery policy also benefits you, as we offer delivery from a certain purchase amount.
Therefore, unfortunately, it is impossible for us to offer additional discounts if we want to maintain our current level of quality and, above all, to be able to offer free shipping of the goods.
However, we inform you that we are studying the possibility of implementing a loyalty system that will allow you to obtain some specific discounts in the future.
We hope you understand our position and we remain at your disposal for any additional information.
Sincerely,
Europe Incontinence.
In the delivery times, well done
I have been ordering regularly for years, everything always goes well, nothing to report.
I think the service could be a little faster.
It's always perfect, from the order (the prices, the choice) to having delivery.
Everything is perfect. Very fast and precise in deliveries
The clothes are a guarantee
No, I haven't even received my order
We are sorry to hear that you have not received your order.
Your package is indeed marked as delivered according to the carrier. An investigation has been launched and we are waiting for a response from the carrier. As soon as we hear back from them, we will keep you informed.
We apologize for the inconvenience caused, although it is beyond our control.
Best regards,
Europe Incontinence.
Very satisfied, as usual
No problem
As usual, fast shipping and excellent packaging
Good service!
-
I have been buying from them for months now and I am very satisfied.
Very good
VERY SATISFIED WITH THE PRODUCT AND WITH THE MANAGEMENT FOR ITS SHIPPING.
Package received intact and well sealed, the items correspond to my order. However, please announce delivery dates that you can meet, package expected between August 14 and 16, but received on the 19!!!
We are sorry to hear about your dissatisfaction, which we completely understand.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Best regards,
Europe Incontinence.
Great online store! Fast shipping, low prices, and well-packed products. Highly recommend!
I am satisfied
In line with what I expected
Very satisfied, I have been using this product for 5 years now, but I have always paid quite a lot. Now that I have found you, I won't let go of you! Thank you.
Everything is correct... Very well we will try other formats based on my father's needs