Reviews Europe Incontinence

Waiting and needs met

Hello, everything is perfect except that I am delivered by DPD in France and I have no message to tell me when they will deliver, which is annoying. I talked to them and they told me that it was up to you to give them the order to notify us by SMS.

Simple

A wide choice of products that meet my expectations and delivery within reasonable timeframes. The prices are quite reasonable even for well-known expensive brands like Tena.

The products are shipped quickly and the prices are interesting. Very practical!

I ordered incontinence pants for my boy, was so surprised how quickly everything was done and thank you for your quick actions. Delivery was super fast. Definitely recommending and will be coming back to do my business agai.

Everything is fine

I have ordered multiple times and will continue to do so. It’s easy to order, lots of communication, including tracking numbers, and the price hasn’t been beaten yet.

New customer, very clear site, very interesting prices, speed of shipping, only downside the cardboard package was torn over 30 cms, but this did not impact the content.

In line with expectations.

Simple and effective, compliant

Nothing to report.

Great site where I ordered pads, precise in shipping, everything arrived perfect...

The shipping was a disaster, it took a long time, with a week delay.

Great

Delivery too long

Fast delivery

The choice of products, adjusted prices, fast delivery, what more could you ask for?

I found myself very well, valid product and delivery and the order in general went well. It was a product I had been looking for a long time and I am happy to have found it

Everyhing was perfect, you can buy from this site for dire!

Fast delivery and without problems

Good

Everything went well. Good site.

I found myself very well both with the product and with the transport, the package was excellently packed super excellent

Delighted. By the way, I gave 2 diapers to a friend for her husband

Everything is fine

My first order was delivered to my home in a single package consisting of two cartons of adult diapers, one huge and heavy package. For my second order, I decided to have it delivered to a relay point thinking it would be delivered the same way. I chose a relay point near my home, a few days later, I received an email informing me that the chosen relay point is closed (which is false, I passed by, it is indeed open), I chose a second relay point, I received another email saying that this second relay point is closed, I chose a third one, another email saying that the relay point is closed (it's an AUCHAN, it is not closed) and my package will be delivered to a fourth relay point. I ended up receiving an email informing me that my package is both at AUCHAN and at the fourth relay point (meanwhile Europe Incontinence informs me that my package is delivered to the first relay point I had chosen, the carrier did not find it necessary to inform Europe Incontinence of the aborted delivery). So I went to AUCHAN where only one carton was waiting for me, I went to the fourth relay point where the second carton was waiting for me. Europe Incontinence defends itself by explaining that home delivery is handled by one carrier and delivery to relay points by another, and each does a bit as they please, for handling reasons it is very conceivable to have two separate cartons (if I had ordered 10 cartons, I would have seen a pallet arrive!!!), however a bit of rigor regarding the carriers would be welcome (if I had had 10 cartons delivered to a relay point, would I have had to travel all over the city to reconstruct my order?)

Delivery in 1 week. Satisfied

Competitive prices and quality customer service, really happy with our shopping experiences at Europe-incontinence.com.

Perfect

Complete satisfaction. I recommend

Fast and serious shipping

Great

Fast and serious

Great site, fast shipping

Make the differences between products more visible: very absorbent but also thicker. Help with choice according to profile: take into account age, size, weight... When looking for a diaper for a child, it's not easy to find your way. Highlight suitable products. Maybe create a specific tab for children and disabilities?

Good

Products are very good but shipping to EU countries is expensive

Very fast shipping

Order placed and received without issue. Just a small downside, if you don't choose a discreet package supplement, everyone can know the nature of the order, and slightly long delay for an order in France.