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/10
★★★★★
based on 1786 reviews published
★★★★★
based on 1786 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Honestly the experience is not great... Between promo code for 1st order not cumulable with gift card and shipping charged or not, I configured my cart 5 times before ordering. And I'm very disappointed with the magnets that struggle to hold an A4 sheet on the wall (the decorative shapes and the polaroids)... It loses a bit of its interest.
Michael B.
purchased on 13/02/2023
Translated review
Answer from FERFLEX
Hello Michaël,
How are you?
I'm sorry to hear that your experience with Ferflex did not meet your expectations. Indeed, the discounts are not cumulative but I don't think we are an exception on this point.
The shipping costs are offered from 69,00€ of purchases in relay point.
The colored shapes included with the colored magnetic board were designed to decorate, to play and not to hold a sheet. The polamagnets are made to slide a photo into the square.
I hope you will enjoy decorating your beige rectangle magnetic board.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex
How are you?
I'm sorry to hear that your experience with Ferflex did not meet your expectations. Indeed, the discounts are not cumulative but I don't think we are an exception on this point.
The shipping costs are offered from 69,00€ of purchases in relay point.
The colored shapes included with the colored magnetic board were designed to decorate, to play and not to hold a sheet. The polamagnets are made to slide a photo into the square.
I hope you will enjoy decorating your beige rectangle magnetic board.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex
2
/5
★★☆☆☆
Missing item not received. And no return of my request to the seller...
Marie D.
purchased on 05/02/2023
Translated review
Answer from FERFLEX
Hello Marie,
How are you doing?
Did you unroll the magnetic wallpapers? Normally, we slip the markers inside the package.
If this is not the case, we will send you a chalk marker by registered mail in your mailbox.
We hope the rest of your order has found its way into your home. We would love to see a picture of this space.
I wish you a beautiful and sweet week,
Pauline, co-founder of Ferflex
How are you doing?
Did you unroll the magnetic wallpapers? Normally, we slip the markers inside the package.
If this is not the case, we will send you a chalk marker by registered mail in your mailbox.
We hope the rest of your order has found its way into your home. We would love to see a picture of this space.
I wish you a beautiful and sweet week,
Pauline, co-founder of Ferflex
3
/5
★★★☆☆
We are missing the white markers in our package. It's a shame because the rest was perfect...
Olivier G.
purchased on 27/01/2023
Translated review
Answer from FERFLEX
Hello Olivier,
How are you?
I'm sorry to hear that the chalk marker you ordered is not in your package. We will send you one right away directly to your mailbox. You mention "chalk markers" but on your order I only see a white chalk marker.
We are delighted to hear that you approve of magnetic wallpapers. We would be delighted to see a photo of the installation. I wish you a pleasant day,
Pauline, co-founder of Ferflex
How are you?
I'm sorry to hear that the chalk marker you ordered is not in your package. We will send you one right away directly to your mailbox. You mention "chalk markers" but on your order I only see a white chalk marker.
We are delighted to hear that you approve of magnetic wallpapers. We would be delighted to see a photo of the installation. I wish you a pleasant day,
Pauline, co-founder of Ferflex
3
/5
★★★☆☆
The desired result is not there unfortunately concerning the triptych. I put 2 magnetic wooden pots with small green plants inside but it does not hold...the pots fell several times. Disappointed especially since it has a similar picture on the website. Otherwise the rectangular board I picked up too is perfect.
Fanny L.
purchased on 22/01/2023
Translated review
Answer from FERFLEX
Hello Fanny,
How are you doing?
Thank you for your order and for the time you took to give us feedback after using your magnetic boards.
Concerning the wooden pots, are the green plants you put inside light? I am surprised that the wooden pots are light because they are well made to receive light objects. Have you tried to position them on the rectangle magnetic board?
We are delighted that the rectangle board met your expectations.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
How are you doing?
Thank you for your order and for the time you took to give us feedback after using your magnetic boards.
Concerning the wooden pots, are the green plants you put inside light? I am surprised that the wooden pots are light because they are well made to receive light objects. Have you tried to position them on the rectangle magnetic board?
We are delighted that the rectangle board met your expectations.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
3
/5
★★★☆☆
The colored coatings are nice but disappointing in use: after a month and despite regular maintenance, the recommended woody stabilos leave traces. The magnetization is also quite weak.
Josephine J.
purchased on 29/11/2022
Translated review
Answer from FERFLEX
Hello Josephine,
How are you? I hope you are having a good start to the week.
Thank you for your feedback on the use of the round grey-green and emerald green magnetic boards. It is strongly advised to erase daily the drawings and writings made on the colored boards but also on the blackboards. As with all writable materials, the longer you leave drawings or writings, the more difficult it may be to erase them or they may leave traces.
The primary function of our magnetic boards is to be able to magnetize anything you want with magnets.
The magnetic power of these boards, as indicated on the product sheet, is slightly lower. But most magnets fit on these boards. It is important to take into account that there are several powers in magnets.
We are glad that you like the colors and that they correspond to your expectations.
I wish you a pleasant week,
Pauline, co-founder of Ferflex
How are you? I hope you are having a good start to the week.
Thank you for your feedback on the use of the round grey-green and emerald green magnetic boards. It is strongly advised to erase daily the drawings and writings made on the colored boards but also on the blackboards. As with all writable materials, the longer you leave drawings or writings, the more difficult it may be to erase them or they may leave traces.
The primary function of our magnetic boards is to be able to magnetize anything you want with magnets.
The magnetic power of these boards, as indicated on the product sheet, is slightly lower. But most magnets fit on these boards. It is important to take into account that there are several powers in magnets.
We are glad that you like the colors and that they correspond to your expectations.
I wish you a pleasant week,
Pauline, co-founder of Ferflex
3
/5
★★★☆☆
Magnetism not strong enough
Christophe M.
purchased on 13/01/2023
Translated review
Answer from FERFLEX
Hello Christophe,
How are you doing?
Thank you for your order and for the time you took to give us feedback on the use of your annual calendar.
Can you send us a feedback by email to [email protected] on the use you make of this product? You mention a weak magnetic power? What type of magnets do you use? There are different types of magnets and this is also a factor for a good hold on wallpapers and magnetic boards. This criterion is even more important for the annual calendar which is composed of the black base to stick on your wall and the annual calendar which is magnetized on this base.
Looking forward to your feedback,
I wish you a pleasant afternoon,
Pauline, co-founder of Ferflex
How are you doing?
Thank you for your order and for the time you took to give us feedback on the use of your annual calendar.
Can you send us a feedback by email to [email protected] on the use you make of this product? You mention a weak magnetic power? What type of magnets do you use? There are different types of magnets and this is also a factor for a good hold on wallpapers and magnetic boards. This criterion is even more important for the annual calendar which is composed of the black base to stick on your wall and the annual calendar which is magnetized on this base.
Looking forward to your feedback,
I wish you a pleasant afternoon,
Pauline, co-founder of Ferflex
3
/5
★★★☆☆
Package well received, well packed. The fixing of the magnetic board is ok, but it's a pity for the colored coating on top which lowers the magnetic power of the board and therefore nothing can be hung on it except a single sheet of paper per magnet and not even with a heavy weight. I had to remove the coating I had bought to avoid having a blackboard in order to have the desired use of the board in my kitchen. It's a shame... So I'm disappointed 😢 even if the board is great...
Virginie C.
purchased on 11/01/2023
Translated review
Answer from FERFLEX
Hello Virginie,
How are you doing?
We value our customers' feedback on Ferflex® products. As you can see, we personally respond to all of the reviews left by our customers. I wanted to thank you for taking the time to give us feedback.
The magnetic power of the colored boards is indeed a little weaker because of the colored coating. However, it is also important to take into account the power of the magnets that you use on this colored support. Indeed, there is a multitude of magnets with different qualities and strengths.
To hang several sheets of paper I advise you to use the following magnets https://www.ferflex.fr/les-accessoires-aimantes-ferflex/22-aimant-couleur-argent-12-pieces-3760301392972.html or of this type. These are neodymium magnets which despite their small size are very powerful.
The geometric shapes included with the colored board are made to decorate, play.
Regarding the magnetic beasts that you ordered, they fit perfectly on the colored coating.
If you wish you can send us a picture of the board with the colored coating so that I can bring you a solution. Perhaps when you rolled up the colored coating it took a bad "fold". It is important to roll up the outside color side so that you can put it away and then put it back on your chalkboard. This liner is shape memory and if you roll it up the other way, you will have trouble putting it back on your chalkboard and the magnets will not hold well.
We note that the installation went well and that despite everything you find the board great.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
How are you doing?
We value our customers' feedback on Ferflex® products. As you can see, we personally respond to all of the reviews left by our customers. I wanted to thank you for taking the time to give us feedback.
The magnetic power of the colored boards is indeed a little weaker because of the colored coating. However, it is also important to take into account the power of the magnets that you use on this colored support. Indeed, there is a multitude of magnets with different qualities and strengths.
To hang several sheets of paper I advise you to use the following magnets https://www.ferflex.fr/les-accessoires-aimantes-ferflex/22-aimant-couleur-argent-12-pieces-3760301392972.html or of this type. These are neodymium magnets which despite their small size are very powerful.
The geometric shapes included with the colored board are made to decorate, play.
Regarding the magnetic beasts that you ordered, they fit perfectly on the colored coating.
If you wish you can send us a picture of the board with the colored coating so that I can bring you a solution. Perhaps when you rolled up the colored coating it took a bad "fold". It is important to roll up the outside color side so that you can put it away and then put it back on your chalkboard. This liner is shape memory and if you roll it up the other way, you will have trouble putting it back on your chalkboard and the magnets will not hold well.
We note that the installation went well and that despite everything you find the board great.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
3
/5
★★★☆☆
False advertising, the size in the photo is not the same in real life!
Cassandre L.
purchased on 23/12/2022
Translated review
Answer from FERFLEX
Hello Cassandra,
How are you doing?
The entire Ferflex® team joins me in wishing you a wonderful year in 2023!
As I mentioned to you in a chat, there is an error on the product label where the dimensions are indicated. We proceeded to this modification directly.
However, the misleading advertising that you mention has no place here. Indeed, when you ordered the product on the site, the correct dimensions of the magnetic board triptych are well informed and are exact namely 3 Magnetic boards flexible format 20x60cm. Thickness 0.6mm. This information can be found in the product description and on the product photos.
During your online purchase, you have taken note of these dimensions and not those indicated on the product label which is stuck on the top of the product during the preparation of the parcel so that our teams can find their way.
Your opinion is rather inappropriate. You were in possession of the right information when you purchased on ferflex.fr.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
How are you doing?
The entire Ferflex® team joins me in wishing you a wonderful year in 2023!
As I mentioned to you in a chat, there is an error on the product label where the dimensions are indicated. We proceeded to this modification directly.
However, the misleading advertising that you mention has no place here. Indeed, when you ordered the product on the site, the correct dimensions of the magnetic board triptych are well informed and are exact namely 3 Magnetic boards flexible format 20x60cm. Thickness 0.6mm. This information can be found in the product description and on the product photos.
During your online purchase, you have taken note of these dimensions and not those indicated on the product label which is stuck on the top of the product during the preparation of the parcel so that our teams can find their way.
Your opinion is rather inappropriate. You were in possession of the right information when you purchased on ferflex.fr.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
3
/5
★★★☆☆
Great confusion on the delivery announced by many contradictory messages announcing an address and effective delivery to another...
Catherine V.
purchased on 11/12/2022
Translated review
Answer from FERFLEX
Hello Catherine,
I hope you are doing well. 😌
Many thanks for taking the time to share your feedback!
We are sorry to hear that the delivery of your order was difficult.
However, as you would expect, once the products leave our premises, we no longer have control over them so the delivery service is responsible for getting the packages to you. 🚛
We hope that you were still able to receive your gray-green magnetic board and that it meets your expectations! 🤗
I hope you have a great day and a wonderful holiday season! ⭐️
Lola from the Ferflex💫 team
I hope you are doing well. 😌
Many thanks for taking the time to share your feedback!
We are sorry to hear that the delivery of your order was difficult.
However, as you would expect, once the products leave our premises, we no longer have control over them so the delivery service is responsible for getting the packages to you. 🚛
We hope that you were still able to receive your gray-green magnetic board and that it meets your expectations! 🤗
I hope you have a great day and a wonderful holiday season! ⭐️
Lola from the Ferflex💫 team
2
/5
★★☆☆☆
The magnetic board is not magnetic enough. just for a post-it note...
Stéphanie K.
purchased on 09/12/2022
Translated review
Answer from FERFLEX
Hello Stephanie,
I hope you are doing well 🙂
Thank you for taking the time to give us feedback, your opinions are valuable to us!
However yours surprises us, our boards are studied to receive our reminders and other magnetic accessories without worries!
In addition, I see that in your last order you ordered our wooden pot, our wall shelf and the mirror and not our board and our reminders.
I don't understand which of our products you are having problems with.
We are available at [email protected] if you would like to tell us more so we can better understand this situation!
I hope you have a pleasant day and a great holiday season! 🌟
Lola from the Ferflex💫 team
I hope you are doing well 🙂
Thank you for taking the time to give us feedback, your opinions are valuable to us!
However yours surprises us, our boards are studied to receive our reminders and other magnetic accessories without worries!
In addition, I see that in your last order you ordered our wooden pot, our wall shelf and the mirror and not our board and our reminders.
I don't understand which of our products you are having problems with.
We are available at [email protected] if you would like to tell us more so we can better understand this situation!
I hope you have a pleasant day and a great holiday season! 🌟
Lola from the Ferflex💫 team
2
/5
★★☆☆☆
Problem to finalize the order online, despite the support, then delivery delayed 2 times (3 days delay)
Emilie B.
purchased on 08/12/2022
Translated review
Answer from FERFLEX
Hello Emilie,
How are you doing?
I'm sorry to hear that the order finalization was confusing for you. Can you tell us more about it? At what point did you get stuck (payment, choice of delivery mode...)?
Concerning the delivery, we do everything possible with our delivery provider DPD so that the packages are delivered on time. But it is true that during the end of the year with the Christmas holidays there is an influx of packages and sometimes it does not happen as expected. We apologize for this delay.
In any case, we hope that you like the magnetic triptych, that it has taken place on your wall.
I wish you a very nice holiday season,
Pauline, co-founder of Ferflex®.
How are you doing?
I'm sorry to hear that the order finalization was confusing for you. Can you tell us more about it? At what point did you get stuck (payment, choice of delivery mode...)?
Concerning the delivery, we do everything possible with our delivery provider DPD so that the packages are delivered on time. But it is true that during the end of the year with the Christmas holidays there is an influx of packages and sometimes it does not happen as expected. We apologize for this delay.
In any case, we hope that you like the magnetic triptych, that it has taken place on your wall.
I wish you a very nice holiday season,
Pauline, co-founder of Ferflex®.
3
/5
★★★☆☆
The pens I ordered do not hold effectively. Otherwise overall they are good products
Luca V.
purchased on 10/11/2022
Translated review
Answer from FERFLEX
Hello Luca,
I hope you are well.
Thank you for your order containing magnetic pens, a set of 5 dry erase markers and a liquid chalk marker. I hope the products have taken hold in your home and that you are enjoying using them.
Can you tell me which pens don't hold up effectively? Can you email me more information at [email protected]?
Thank you and have a great week,
Pauline, co-founder of Ferflex®.
I hope you are well.
Thank you for your order containing magnetic pens, a set of 5 dry erase markers and a liquid chalk marker. I hope the products have taken hold in your home and that you are enjoying using them.
Can you tell me which pens don't hold up effectively? Can you email me more information at [email protected]?
Thank you and have a great week,
Pauline, co-founder of Ferflex®.
3
/5
★★★☆☆
I would like to have an answer to my question about the fact that the colored boards to be put on the black boards do not allow the Magnets to be properly magnetized even though this is what you propose as a selling point. I find myself leaving the black cloud on the wall and the pink cloud to juxtapose in its box because the Magnets do not fit. Please tell me what to do or give me a refund. Thank you
Nadia F.
purchased on 28/10/2022
Translated review
Answer from FERFLEX
Hello,
Thank you for your feedback. It upsets us to know that you are not enjoying your pink cloud 100%.
It is true that the colored coating reduces the magnetic power of the board. However, our magnets are designed to work on all our magnetic media. To lay them out and play with.
Which magnets do you have a problem with?
If your magnets have a bad bend in the shipping, for example, we advise you to put them flat with a light weight on them so that they get a flat shape and their magnetic surface is optimal!
Is this the case for you?
I hope this answer will help you and that your pink cloud will be able to find its initial use!
I am at your disposal via [email protected] if you need more information and I wish you a nice day!
Lola from the Ferflex team
Thank you for your feedback. It upsets us to know that you are not enjoying your pink cloud 100%.
It is true that the colored coating reduces the magnetic power of the board. However, our magnets are designed to work on all our magnetic media. To lay them out and play with.
Which magnets do you have a problem with?
If your magnets have a bad bend in the shipping, for example, we advise you to put them flat with a light weight on them so that they get a flat shape and their magnetic surface is optimal!
Is this the case for you?
I hope this answer will help you and that your pink cloud will be able to find its initial use!
I am at your disposal via [email protected] if you need more information and I wish you a nice day!
Lola from the Ferflex team
2
/5
★★☆☆☆
The substrate removes the paint.
Camille B.
purchased on 07/10/2022
Translated review
Answer from FERFLEX
Hello Camille,
How are you doing?
Have you tried to remove one of your colored magnetic boards? Has your wall received several layers of paint of different colors? Has an undercoat been applied?
The application and removal of a wallpaper or magnetic board with repositionable adhesive on a painted wall cannot be guaranteed 100% risk-free. Please note: if you are installing on a painted surface, make sure that the quality of the undercoat and the paint finish is good.
The adhesion of glue is much weaker than that of a permanent adhesive. But although repositionable, glue generates a minimum of tension that can loosen paint chips if it or its coating is not properly done.
Despite the recommendations we give to our customers. Indeed, various elements can come into play: paint (number of layers of paint, preparation before painting, chipped paint ...) humidity, plasterboard. In some cases, it can happen that the paint flakes off like when we remove a piece of tape or tape on a wall for months.
According to the different elements mentioned above, the magnetic board can be removed perfectly without damaging the paint.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
How are you doing?
Have you tried to remove one of your colored magnetic boards? Has your wall received several layers of paint of different colors? Has an undercoat been applied?
The application and removal of a wallpaper or magnetic board with repositionable adhesive on a painted wall cannot be guaranteed 100% risk-free. Please note: if you are installing on a painted surface, make sure that the quality of the undercoat and the paint finish is good.
The adhesion of glue is much weaker than that of a permanent adhesive. But although repositionable, glue generates a minimum of tension that can loosen paint chips if it or its coating is not properly done.
Despite the recommendations we give to our customers. Indeed, various elements can come into play: paint (number of layers of paint, preparation before painting, chipped paint ...) humidity, plasterboard. In some cases, it can happen that the paint flakes off like when we remove a piece of tape or tape on a wall for months.
According to the different elements mentioned above, the magnetic board can be removed perfectly without damaging the paint.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
3
/5
★★★☆☆
Moderately satisfied because a little disappointed by the holding of the magnet. The colored layer is certainly very beautiful but causes a lesser attraction. My photos are therefore diffused. It's a pity because the result is aesthetically top.
Jackie Y.
purchased on 15/10/2022
Translated review
Answer from FERFLEX
Hello Jackie,
How are you doing?
The colored coating slightly reduces the magnetic power but the strength of the magnets you use is also a factor. Indeed, some magnets found in the shops have a low power and do not hold well. Can you tell me what type of magnets you use to attach your photos to your Terracotta rectangle magnetic board?
For example, on our site in the accessories I recommend silver or black magnets in 6x10mm in a set of 12.
We are delighted that the aesthetic rendering of the terracotta board pleases you.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex®.
How are you doing?
The colored coating slightly reduces the magnetic power but the strength of the magnets you use is also a factor. Indeed, some magnets found in the shops have a low power and do not hold well. Can you tell me what type of magnets you use to attach your photos to your Terracotta rectangle magnetic board?
For example, on our site in the accessories I recommend silver or black magnets in 6x10mm in a set of 12.
We are delighted that the aesthetic rendering of the terracotta board pleases you.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex®.
3
/5
★★★☆☆
Hello, the speed of delivery was exceptional 2 days for delivery in Spain. However we were disappointed with the quality of the family planner which comes with a pen that does not work and leaves marks after spending some time trying to erase the board. We tried it (discreetly in a corner) with other markers and the result is just as disappointing, is it possible to have some advice to solve this problem? The rest of the products received are as expected. Thank you in advance for your feedback.
Mathieu D.
purchased on 04/10/2022
Translated review
Answer from FERFLEX
Hello Mathieu,
How are you doing?
Thank you for your order and your feedback. I am delighted that you are satisfied with the delivery and that the products meet your expectations 🤗. Regarding the family planner, it is possible to write only with the Woody pencil, it is highly discouraged to use other markers it could not erase.
Normally, the Woody pencil erases relatively well with a soft cloth barely damp, it is possible to add a touch of dishwashing liquid for the most stubborn traces. Could you send me some pictures to [email protected] so that we can propose a solution?
I wish you a nice day,
Pauline, co-founder of Ferflex®.
How are you doing?
Thank you for your order and your feedback. I am delighted that you are satisfied with the delivery and that the products meet your expectations 🤗. Regarding the family planner, it is possible to write only with the Woody pencil, it is highly discouraged to use other markers it could not erase.
Normally, the Woody pencil erases relatively well with a soft cloth barely damp, it is possible to add a touch of dishwashing liquid for the most stubborn traces. Could you send me some pictures to [email protected] so that we can propose a solution?
I wish you a nice day,
Pauline, co-founder of Ferflex®.
2
/5
★★☆☆☆
We contacted the customer service for a problem on a package received but without response from them.
Juliette S.
purchased on 17/09/2022
Translated review
Answer from FERFLEX
Hello Juliette,
How are you?
Thank you for your order. I am surprised to read that you have not had any feedback from our customer service. I just checked and we did not receive any email from you or any message on our website. Can you tell me how you tried to contact us: email, contact form, social networks? This will allow me to understand what happened. We put the customer at the center of our concerns, and we make sure to be always available for you.
I have left you a voice message so that we can talk by phone, so I invite you to call me at 05 59 06 64 64. You can call us from Monday to Thursday from 9am to 12pm and from 2pm to 5pm at this number, on Friday from 9am to 12pm.
I hope you are satisfied with the products you ordered.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
How are you?
Thank you for your order. I am surprised to read that you have not had any feedback from our customer service. I just checked and we did not receive any email from you or any message on our website. Can you tell me how you tried to contact us: email, contact form, social networks? This will allow me to understand what happened. We put the customer at the center of our concerns, and we make sure to be always available for you.
I have left you a voice message so that we can talk by phone, so I invite you to call me at 05 59 06 64 64. You can call us from Monday to Thursday from 9am to 12pm and from 2pm to 5pm at this number, on Friday from 9am to 12pm.
I hope you are satisfied with the products you ordered.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
2
/5
★★☆☆☆
I am disappointed by the product: after erasing (with water and liquid soap) my liquid chalk marker, a persistent trace of the text or drawing remains. And I am even more disappointed by the customer service to whom I had sent a question before the purchase and who never answered me, not more than to my email following my concern of persistent traces (with sending photos).
Helene L.
purchased on 10/09/2022
Translated review
Answer from FERFLEX
Hello Hélène,
How are you doing?
I am sad to hear that you are disappointed with your order containing a rectangle magnetic board size M and a magnetic wooden pot. Can you tell me what type of marker you used to write on your magnetic board? We recommend the use of the chalk marker sold on our site or the Uni brand markers which generally erase well.
Customer satisfaction is one of our priorities, we make it a point of honor to be there for you and take the time to talk with you! That's why I'm surprised to read that you didn't receive a reply to your email. To which email address did you send it? I have just gone through all my emails and those received directly on our site but I can't find any in your name or at the email address you gave when you ordered. I invite you to send us this email to [email protected], we will answer you as soon as possible. I wish you a pleasant afternoon, Pauline, co-founder of Ferflex®.
How are you doing?
I am sad to hear that you are disappointed with your order containing a rectangle magnetic board size M and a magnetic wooden pot. Can you tell me what type of marker you used to write on your magnetic board? We recommend the use of the chalk marker sold on our site or the Uni brand markers which generally erase well.
Customer satisfaction is one of our priorities, we make it a point of honor to be there for you and take the time to talk with you! That's why I'm surprised to read that you didn't receive a reply to your email. To which email address did you send it? I have just gone through all my emails and those received directly on our site but I can't find any in your name or at the email address you gave when you ordered. I invite you to send us this email to [email protected], we will answer you as soon as possible. I wish you a pleasant afternoon, Pauline, co-founder of Ferflex®.
3
/5
★★★☆☆
Hello, first of all, thank you for the phone service to place my order. However, I find that the explanations are lacking as to the installation and use. Not yet installed, I can't wait. Sincerely
Monique B.
purchased on 31/08/2022
Translated review
Answer from FERFLEX
Hello Monique,
How are you doing?
Thank you for your order and your confidence. We are delighted to have been able to help you by phone. Concerning the explanations, normally you have a user's guide that is included with the magnetic wallpapers but we are in the process of making changes and translating it into English. Therefore, while waiting to receive the new one, you can find on our Youtube channel some explanatory videos. Here is the link https://www.youtube.com/channel/UCdLJB7zDi1AJgOMQoRtqH-A
You can also find explanations on the ferflex.fr website right here https://www.ferflex.fr/fr/_16-comment-poser-du-papier-peint-magnetique
We can't wait for you to put up your rounded wallpaper.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
How are you doing?
Thank you for your order and your confidence. We are delighted to have been able to help you by phone. Concerning the explanations, normally you have a user's guide that is included with the magnetic wallpapers but we are in the process of making changes and translating it into English. Therefore, while waiting to receive the new one, you can find on our Youtube channel some explanatory videos. Here is the link https://www.youtube.com/channel/UCdLJB7zDi1AJgOMQoRtqH-A
You can also find explanations on the ferflex.fr website right here https://www.ferflex.fr/fr/_16-comment-poser-du-papier-peint-magnetique
We can't wait for you to put up your rounded wallpaper.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
3
/5
★★★☆☆
Fast shipping! A little disappointed with the rendering, the edges are not very well cut, even damaged. Fortunately the rendering is great!
Coralie T.
purchased on 03/08/2022
Translated review
Answer from FERFLEX
Hello Coralie,
I hope you are well and that you had a great summer.
I'm sorry to hear that you are a little disappointed with the finishes. In this case, don't hesitate to send us a picture at [email protected] so that we can propose a solution that will satisfy you. If we judge that it is a failure of our quality service, we will be able to replace the product.
In any case, we are very happy that you like the look of your magnetic wallpaper!
I wish you a pleasant afternoon,
Pauline, co-founder of Ferflex®.
I hope you are well and that you had a great summer.
I'm sorry to hear that you are a little disappointed with the finishes. In this case, don't hesitate to send us a picture at [email protected] so that we can propose a solution that will satisfy you. If we judge that it is a failure of our quality service, we will be able to replace the product.
In any case, we are very happy that you like the look of your magnetic wallpaper!
I wish you a pleasant afternoon,
Pauline, co-founder of Ferflex®.
2
/5
★★☆☆☆
I received my package quickly. But one of the three panels was damaged because of damaged cardboard and poor protection. I sent an email and pictures and no answer... The magnets ordered do not match the picture on the website.
Anne S.
purchased on 04/08/2022
Translated review
Answer from FERFLEX
Hello Anne,
How are you?
I'm sorry to hear that the product was damaged in transit. We try to protect our products as much as possible while limiting over-packaging... in order to limit waste. Sometimes packages are not handled properly during transport and sometimes this can damage the product.
I'm sorry you didn't get a response right away, however, we are on vacation until August 29th. I still check and process customer emails every 2-3 days. I emailed you back on August 17 and we agreed that we would send you back the tape that was damaged.
I wish you a pleasant afternoon,
Pauline, co-founder of Ferflex®.
How are you?
I'm sorry to hear that the product was damaged in transit. We try to protect our products as much as possible while limiting over-packaging... in order to limit waste. Sometimes packages are not handled properly during transport and sometimes this can damage the product.
I'm sorry you didn't get a response right away, however, we are on vacation until August 29th. I still check and process customer emails every 2-3 days. I emailed you back on August 17 and we agreed that we would send you back the tape that was damaged.
I wish you a pleasant afternoon,
Pauline, co-founder of Ferflex®.
2
/5
★★☆☆☆
A very disappointed because it doesn't stick very well on wallpaper and also on painted fiberglass !!!!
Marlène P.
purchased on 26/07/2022
Translated review
Answer from FERFLEX
Hello Marlene, How are you? We advise our customers to stick their magnetic board on a smooth surface (wall, door, furniture...) for an optimal adhesion of the magnetic board. Reading you, I'm afraid that your support is not smooth enough, which makes it difficult for your magnetic board to stick to your wall covered with painted fiberglass and wallpaper.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
2
/5
★★☆☆☆
Mitigated... slow delivery, product packed in a trash bag and completely bent. The slate and the chalk pen are nice, but the slate is twisted and so is the rest. Disappointed, I don't think I would recommend this site.
Sarah V.
purchased on 14/07/2022
Translated review
Answer from FERFLEX
Hello Sarah,
How are you?
Thank you for your order. The delivery time has been slightly extended for the following reasons: you placed your order on July 14 in the afternoon, no shipping possible that day because it is a holiday. Your order was manufactured in our workshop and shipped on Monday, July 18 when we returned from the weekend. Then, it takes 48 hours on average to be delivered, that is to say on July 20th.
Concerning the packaging, we pack all our products in cardboard tubes that we then film with a black shrink wrap to protect the cardboard tube. Your slate was wrapped in the cardboard tube. You can send us a picture to [email protected] of the place that was twisted so that we can propose a solution that satisfies you.
I wish you a pleasant week,
Pauline, co-founder of Ferflex®.
How are you?
Thank you for your order. The delivery time has been slightly extended for the following reasons: you placed your order on July 14 in the afternoon, no shipping possible that day because it is a holiday. Your order was manufactured in our workshop and shipped on Monday, July 18 when we returned from the weekend. Then, it takes 48 hours on average to be delivered, that is to say on July 20th.
Concerning the packaging, we pack all our products in cardboard tubes that we then film with a black shrink wrap to protect the cardboard tube. Your slate was wrapped in the cardboard tube. You can send us a picture to [email protected] of the place that was twisted so that we can propose a solution that satisfies you.
I wish you a pleasant week,
Pauline, co-founder of Ferflex®.
3
/5
★★★☆☆
The rendering is really top On the other hand I wanted to take it off 30 min after to reposition it but a good part of my paint came with it although it is more than one year old So I could not change it
Laurence S.
purchased on 31/05/2022
Translated review
Answer from FERFLEX
Hello Laurence,
I hope you are well.
I'm sorry to hear that the removal of the triptych magnetic board has damaged your wall. To remove Ferflex magnetic boards, it is advisable to peel off the backing while remaining as parallel as possible to the wall. Removing the magnetic board by pulling on it weakens the adhesive, but also the paint underneath. Be careful to respect this step!
As with all materials that are glued to a wall, we cannot guarantee 100% that the surface will not be damaged, despite the recommendations we give to our customers. Indeed, various elements can enter in account: painting (number of layers of paint, preparation before painting, chipped paint...) humidity, plasterboard. In some cases, it can happen that the paint flakes off like when we remove a piece of tape or tape on a wall for months.
We are happy that you are 100% satisfied with the result!
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
I hope you are well.
I'm sorry to hear that the removal of the triptych magnetic board has damaged your wall. To remove Ferflex magnetic boards, it is advisable to peel off the backing while remaining as parallel as possible to the wall. Removing the magnetic board by pulling on it weakens the adhesive, but also the paint underneath. Be careful to respect this step!
As with all materials that are glued to a wall, we cannot guarantee 100% that the surface will not be damaged, despite the recommendations we give to our customers. Indeed, various elements can enter in account: painting (number of layers of paint, preparation before painting, chipped paint...) humidity, plasterboard. In some cases, it can happen that the paint flakes off like when we remove a piece of tape or tape on a wall for months.
We are happy that you are 100% satisfied with the result!
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
3
/5
★★★☆☆
I ordered quite a few items on this site, including a set of 3 pot magnet, unfortunately this one comes off the magnet and falls off very often. Only negative point... the rest no worries 👌
Amelie M.
purchased on 26/05/2022
Translated review
Answer from FERFLEX
Hello Amélie,
How are you ?
Oh boy! Could you please send us some pictures to [email protected]? The magnet might come off because there is too much weight in the pot. May I ask what you put in the wooden pots?
I would advise you to press hard on the magnet so that the adhesive sticks to the pot and leave the pot for 24 hours without magnetizing it and without putting anything inside.
We are delighted that the magnetic wallpaper, the rectangles and the magnetic triptych have found their place in your home. Don't hesitate to send us pictures, we love to discover Ferflex® in our customers' homes.
We look forward to receiving your email with the photos for the wooden bot,
I wish you a very nice end of day,
Pauline, co-founder of Ferflex®.
How are you ?
Oh boy! Could you please send us some pictures to [email protected]? The magnet might come off because there is too much weight in the pot. May I ask what you put in the wooden pots?
I would advise you to press hard on the magnet so that the adhesive sticks to the pot and leave the pot for 24 hours without magnetizing it and without putting anything inside.
We are delighted that the magnetic wallpaper, the rectangles and the magnetic triptych have found their place in your home. Don't hesitate to send us pictures, we love to discover Ferflex® in our customers' homes.
We look forward to receiving your email with the photos for the wooden bot,
I wish you a very nice end of day,
Pauline, co-founder of Ferflex®.
2
/5
★★☆☆☆
Very happy with the products ordered so far, but disappointed with my last purchase, 2 items were missing in the package and no news since...
Aline C.
purchased on 13/04/2022
Translated review
Answer from FERFLEX
Hello Aline,
How are you doing?
I'm sorry but after the exchange with the after-sales service and after checking, we didn't get any feedback from you concerning the missing items in the days following the reception, except for your email of today to which Pauline answered.
I invite you to contact us again at [email protected] if you have not received our answer, so that we can process your request as soon as possible!
I wish you a beautiful and sweet day,
Lucine, Ferflex® customer service.
How are you doing?
I'm sorry but after the exchange with the after-sales service and after checking, we didn't get any feedback from you concerning the missing items in the days following the reception, except for your email of today to which Pauline answered.
I invite you to contact us again at [email protected] if you have not received our answer, so that we can process your request as soon as possible!
I wish you a beautiful and sweet day,
Lucine, Ferflex® customer service.
3
/5
★★★☆☆
The installation is easy and the product is of good quality. A little problem with the colored magnetic board. In fact this one is not magnetic it is added to the black magnetic board. So if your magnets like the ones I have for my son (numbers and letters from Oxybul) are not strong enough they will not magnetize well on the support. So we only use the chalkboard (which is very good though). Too bad.
Remi G.
purchased on 07/04/2022
Translated review
Answer from FERFLEX
Hello Rémi,
How are you ?
Thank you for your order and for your feedback. Feedback is very important to us and allows Ferflex® to grow and evolve daily. As indicated on our website, the colored magnetic boards are composed of a repositionable magnetic blackboard and a removable colored coating to be placed on our wallpapers or blackboards but also on any metallic surface of the house (fridge, metallic door...)
The colored coating is magnetic when placed on a metal surface or on our wallpapers and magnetic boards. Its magnetic power is a little weaker than the blackboard positioned underneath. The strength of the magnets you use is also important.
It was important to us to be able to put on and take off the colored coating so that the painting can evolve over time and that the color is not final.
To finish on a positive note, I am delighted that you are satisfied with the installation of the product and its quality!
If you wish, you can send us a picture at [email protected].
I wish you a beautiful and sweet day,
Lucine, Ferflex® customer service.
How are you ?
Thank you for your order and for your feedback. Feedback is very important to us and allows Ferflex® to grow and evolve daily. As indicated on our website, the colored magnetic boards are composed of a repositionable magnetic blackboard and a removable colored coating to be placed on our wallpapers or blackboards but also on any metallic surface of the house (fridge, metallic door...)
The colored coating is magnetic when placed on a metal surface or on our wallpapers and magnetic boards. Its magnetic power is a little weaker than the blackboard positioned underneath. The strength of the magnets you use is also important.
It was important to us to be able to put on and take off the colored coating so that the painting can evolve over time and that the color is not final.
To finish on a positive note, I am delighted that you are satisfied with the installation of the product and its quality!
If you wish, you can send us a picture at [email protected].
I wish you a beautiful and sweet day,
Lucine, Ferflex® customer service.
3
/5
★★★☆☆
+ : Package received quickly and well packaged - : one of the 2 wooden magnetic shelves has a lot of blackened grooves while the other is fine. Considering the price (almost 20€ for a small piece of wood) I was hoping there would be a quality control behind it. I sent an email to customer service several days ago and haven't heard back since.
Odile D.
purchased on 25/03/2022
Translated review
Answer from FERFLEX
Hello Odile,
How are you doing?
We are aware of your first e-mail to which we replied on April 5, asking you to send us some photos which you sent us in the same time.
When you read your notice, you did not receive my second reply after sending the photos.
A quality control is indeed performed by our cabinetmaker. However, as indicated in my email, wood being a natural material, it can happen that there are differences in color and finish between 2 shelves.
Concerning your remark on the price: our shelves are made in France in quality oak with a central groove to be able to put a card, a photo, a poster... Robust, durable and decorative, our shelves are very popular with our customers.
I have forwarded your photos to our cabinetmaker and I am waiting for an answer from him concerning the fact that the wood is a little more stained on the other shelf due to the knots in the wood that are more present on this part. As soon as Vincent gets back to me I will let you know.
I am delighted that the delivery was fast and careful.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex®.
How are you doing?
We are aware of your first e-mail to which we replied on April 5, asking you to send us some photos which you sent us in the same time.
When you read your notice, you did not receive my second reply after sending the photos.
A quality control is indeed performed by our cabinetmaker. However, as indicated in my email, wood being a natural material, it can happen that there are differences in color and finish between 2 shelves.
Concerning your remark on the price: our shelves are made in France in quality oak with a central groove to be able to put a card, a photo, a poster... Robust, durable and decorative, our shelves are very popular with our customers.
I have forwarded your photos to our cabinetmaker and I am waiting for an answer from him concerning the fact that the wood is a little more stained on the other shelf due to the knots in the wood that are more present on this part. As soon as Vincent gets back to me I will let you know.
I am delighted that the delivery was fast and careful.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex®.
3
/5
★★★☆☆
I expected a larger size and I chose beige but in fact it is a blackboard or we add a beige board ... I find that it is very thick and it is less well magnetized. A little disappointed. It was however my second purchase
Clervie C.
purchased on 14/02/2022
Translated review
Answer from FERFLEX
Hello Clervie,
How are you?
Regarding the size, the dimensions are listed on the product sheet, but there is also a larger size for the colored magnetic boards.
Concerning the board itself, you have to magnetize the colored board on the Ferflex® magnetic blackboard, which gives you the possibility to replace the colored board by another one and to decorate according to your desires!
I wish you a pleasant day,
Lucine, Ferflex® customer service.
How are you?
Regarding the size, the dimensions are listed on the product sheet, but there is also a larger size for the colored magnetic boards.
Concerning the board itself, you have to magnetize the colored board on the Ferflex® magnetic blackboard, which gives you the possibility to replace the colored board by another one and to decorate according to your desires!
I wish you a pleasant day,
Lucine, Ferflex® customer service.
3
/5
★★★☆☆
I ordered the colored magnetic board. It looks great, but the magnet patterns provided hardly hold up. I will probably have to buy more magnets to allow me to attach what I wanted.
Amandine P.
purchased on 04/02/2022
Translated review
Answer from FERFLEX
Hello Amandine,
How are you doing?
Indeed, the magnetic patterns do not allow you to hang pictures or drawings, it is a game to let your imagination run free. However, you can attach these with the white magnets that come with your light pink Ferflex® magnetic board!
I'm glad to hear that you're happy with the results. If you feel like it, you can send us a photo at [email protected].
Wishing you a great week,
Lucine, Ferflex® customer service.
How are you doing?
Indeed, the magnetic patterns do not allow you to hang pictures or drawings, it is a game to let your imagination run free. However, you can attach these with the white magnets that come with your light pink Ferflex® magnetic board!
I'm glad to hear that you're happy with the results. If you feel like it, you can send us a photo at [email protected].
Wishing you a great week,
Lucine, Ferflex® customer service.
3
/5
★★★☆☆
Order received very quickly, however I am very disappointed by the color of my magnetic board... The pictures on the site are misleading, I expected a much brighter yellow
Isabelle T.
purchased on 01/02/2022
Translated review
Answer from FERFLEX
Hello Isabelle,
How are you doing?
I'm sorry to hear that the color of your magnetic painting does not match the idea you had. The photos of the magnetic boards are real stagings, there is no retouching so that the customer has a closer look at the final color. If you wish you can return the magnetic board to us, you will find the conditions of return on our site at the bottom.
I note that the delivery was super fast, this is a good thing.
I wish you a pleasant afternoon,
Pauline, co-founder of Ferflex®.
How are you doing?
I'm sorry to hear that the color of your magnetic painting does not match the idea you had. The photos of the magnetic boards are real stagings, there is no retouching so that the customer has a closer look at the final color. If you wish you can return the magnetic board to us, you will find the conditions of return on our site at the bottom.
I note that the delivery was super fast, this is a good thing.
I wish you a pleasant afternoon,
Pauline, co-founder of Ferflex®.
3
/5
★★★☆☆
Quality of the product is questionable. The rendering once installed is far from the rendering on the presentation photo. In fact, the packaging of the article in particular.
Lionel B.
purchased on 23/01/2022
Translated review
Answer from FERFLEX
Hello Lionel,
How are you?
I'm sad to hear that you are disappointed with your order of a grey beige rectangle magnetic board and a 30cm wooden wall shelf. Can you tell us more about it? What were your expectations? You can email us at [email protected].
According to the feedback from our customers, the photos and descriptions of our products are rather close to the real rendering.
I thank you for taking the time to share your feedback with us, it allows us to continue to think, to surpass ourselves for our customers. I am waiting for your feedback by email to better understand your expectations.
I wish you a pleasant end of day,
Pauline, co-founder of Ferflex®.
How are you?
I'm sad to hear that you are disappointed with your order of a grey beige rectangle magnetic board and a 30cm wooden wall shelf. Can you tell us more about it? What were your expectations? You can email us at [email protected].
According to the feedback from our customers, the photos and descriptions of our products are rather close to the real rendering.
I thank you for taking the time to share your feedback with us, it allows us to continue to think, to surpass ourselves for our customers. I am waiting for your feedback by email to better understand your expectations.
I wish you a pleasant end of day,
Pauline, co-founder of Ferflex®.
2
/5
★★☆☆☆
Hello, I asked a question and I still haven't received an answer.
Carine P.
purchased on 22/01/2022
Translated review
Answer from FERFLEX
Hello Carine,
How are you doing? I'm sorry but I don't know what question you are talking about. Could you send us an email to [email protected]? We process emails from our customers every day and I couldn't find anything with your name. How did you try to contact us: email, IG, Facebook, chat?
Once I know your question, I'll be sure to answer it.
I wish you a nice day,
Pauline, co-founder of Ferflex®.
How are you doing? I'm sorry but I don't know what question you are talking about. Could you send us an email to [email protected]? We process emails from our customers every day and I couldn't find anything with your name. How did you try to contact us: email, IG, Facebook, chat?
Once I know your question, I'll be sure to answer it.
I wish you a nice day,
Pauline, co-founder of Ferflex®.
3
/5
★★★☆☆
Delivery costs a little expensive
Maria A.
purchased on 18/01/2022
Translated review
Answer from FERFLEX
Hello Maria,
I hope you are well.
Thank you for your order, we hope you are fully satisfied with your black magnetic slate. Did you put it on your fridge?
Concerning the shipping costs, we ask a participation to our customers for any order inferior to 50€ except promo code. I understand that you may find this a little expensive, however, I assure you that we are not always aware of the cost of shipping.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex®.
I hope you are well.
Thank you for your order, we hope you are fully satisfied with your black magnetic slate. Did you put it on your fridge?
Concerning the shipping costs, we ask a participation to our customers for any order inferior to 50€ except promo code. I understand that you may find this a little expensive, however, I assure you that we are not always aware of the cost of shipping.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex®.
3
/5
★★★☆☆
The use of the chalk marker does not allow a total erasure and leaves traces.
Pascal H.
purchased on 17/01/2022
Translated review
Answer from FERFLEX
Hello Pascal,
I hope you are well.
I hope that you have installed your sky blue rectangle magnetic board and that you like the rendering. Concerning the chalk marker, did you write on the colored part? To date, the colored part can only receive magnets, only the blackboard allows both to display magnets and to write with chalk marker. We recommend the use of chalk markers on our wallpapers and magnetic boards, available on our website, or Woody pencils from Stabilo, also available on our website. To clean, use a soft, slightly damp cloth. If it doesn't wipe off perfectly, you can put a bit of soft dishwashing liquid on your cloth and rub it gently. Your blackboard should be as good as new.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
I hope you are well.
I hope that you have installed your sky blue rectangle magnetic board and that you like the rendering. Concerning the chalk marker, did you write on the colored part? To date, the colored part can only receive magnets, only the blackboard allows both to display magnets and to write with chalk marker. We recommend the use of chalk markers on our wallpapers and magnetic boards, available on our website, or Woody pencils from Stabilo, also available on our website. To clean, use a soft, slightly damp cloth. If it doesn't wipe off perfectly, you can put a bit of soft dishwashing liquid on your cloth and rub it gently. Your blackboard should be as good as new.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
3
/5
★★★☆☆
Package too fragile The product arrived marked It should be wrapped around a tube and protected around
Jean-françois R.
purchased on 29/12/2021
Translated review
Answer from FERFLEX
Hello Jean-François,
How are you?
We are sorry to hear that the product arrived marked. In this situation, we ask our customers to send us a picture to [email protected] with the order number. We have taken note to better protect our products, however, we have done many tests. The packaging we have put in place is the one that is the most resistant during transport, taking into account that we want to limit as much as possible the "over-packaging" to fight against waste and think about our planet. Unfortunately, it can happen that during the transport some products are tossed around and are damaged. We apologize for this.
We hope you like the magnetic dinosaur board and that it has found its place in your home.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
How are you?
We are sorry to hear that the product arrived marked. In this situation, we ask our customers to send us a picture to [email protected] with the order number. We have taken note to better protect our products, however, we have done many tests. The packaging we have put in place is the one that is the most resistant during transport, taking into account that we want to limit as much as possible the "over-packaging" to fight against waste and think about our planet. Unfortunately, it can happen that during the transport some products are tossed around and are damaged. We apologize for this.
We hope you like the magnetic dinosaur board and that it has found its place in your home.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
2
/5
★★☆☆☆
I pay 10€ for a delivery under 24-48h and the parcel arrives more than 4 or 5 days later... no thanks
Julia H.
Translated review
Answer from FERFLEX
Hello Julia,
How are you? Thank you for your order and I hope you enjoy using your emerald green rectangle magnetic board. Regarding delivery, orders placed after 1pm are shipped the next business day. In your case, the order was placed on Thursday, October 7 at 4pm and was shipped on Friday, October 8 from our workshop. However, the carriers do not work on weekends. The parcel was sent to the sorting center nearest to your home on Monday, October 11.
I wish you a nice day,
Pauline, co-founder of Ferflex®.
How are you? Thank you for your order and I hope you enjoy using your emerald green rectangle magnetic board. Regarding delivery, orders placed after 1pm are shipped the next business day. In your case, the order was placed on Thursday, October 7 at 4pm and was shipped on Friday, October 8 from our workshop. However, the carriers do not work on weekends. The parcel was sent to the sorting center nearest to your home on Monday, October 11.
I wish you a nice day,
Pauline, co-founder of Ferflex®.
3
/5
★★★☆☆
Blackboard arrived a little damaged on the sides.
Aurélien K.
Translated review
Answer from FERFLEX
Hello Aurélien,
I hope you are well.
Thank you for your feedback, because it is your feedback that allows us to improve daily.
It is possible that during the transport, it was badly handled.
Can you send us a picture of your magnetic slate with the location of the damage to [email protected]?
We will do our best to quickly find a solution with you!
I wish you a very nice week,
Louise, Ferflex® customer service.
I hope you are well.
Thank you for your feedback, because it is your feedback that allows us to improve daily.
It is possible that during the transport, it was badly handled.
Can you send us a picture of your magnetic slate with the location of the damage to [email protected]?
We will do our best to quickly find a solution with you!
I wish you a very nice week,
Louise, Ferflex® customer service.
3
/5
★★★☆☆
I was expecting a painting, I was a little disappointed by the quality but it is still very practical
Strauel L.
Translated review
Answer from FERFLEX
Hello Laura,
I hope you are well.
Indeed, Ferflex has dusted off the eternal blackboard by proposing a more flexible version, magnetic and with a repositionable adhesive. As mentioned in the product sheet of the magnetic monthly calendar it is composed of: 35 magnetic squares, a magnetic line for the date and a magnetic "memo" board.
We are a family business specialized in magnetic solutions with a know-how for over 35 years and it is essential for us to offer quality products. Thank you for your feedback, it is your feedback that allows us to improve Ferflex® on a daily basis.
I wish you a great use of your magnetic calendar, indeed very practical thanks to these multiple accessories, for a top organization!
I wish you a beautiful and sweet day,
Louise, Ferflex® customer service.
I hope you are well.
Indeed, Ferflex has dusted off the eternal blackboard by proposing a more flexible version, magnetic and with a repositionable adhesive. As mentioned in the product sheet of the magnetic monthly calendar it is composed of: 35 magnetic squares, a magnetic line for the date and a magnetic "memo" board.
We are a family business specialized in magnetic solutions with a know-how for over 35 years and it is essential for us to offer quality products. Thank you for your feedback, it is your feedback that allows us to improve Ferflex® on a daily basis.
I wish you a great use of your magnetic calendar, indeed very practical thanks to these multiple accessories, for a top organization!
I wish you a beautiful and sweet day,
Louise, Ferflex® customer service.
3
/5
★★★☆☆
The panel was scratched Otherwise the principle is very good and very practical, it seems qualitative
Hélène D.
Translated review
Answer from FERFLEX
Hello Hélène,
How are you ?
Oh dear, if the panel was scratched, it shows a lot? By rubbing gently with a soft cloth barely damp it does not go away? I am delighted that you like the principle and that you are satisfied overall with the quality. I hope you enjoy using your large rectangle magnetic board. Don't hesitate to send us a picture on [email protected], we are always happy to discover Ferflex® in our customers' homes.
I wish you a pleasant end of day,
Pauline, co-founder of Ferflex®.
How are you ?
Oh dear, if the panel was scratched, it shows a lot? By rubbing gently with a soft cloth barely damp it does not go away? I am delighted that you like the principle and that you are satisfied overall with the quality. I hope you enjoy using your large rectangle magnetic board. Don't hesitate to send us a picture on [email protected], we are always happy to discover Ferflex® in our customers' homes.
I wish you a pleasant end of day,
Pauline, co-founder of Ferflex®.