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★★★★★
based on 1786 reviews published
Latest neutral customer reviews
I'm quite disappointed The board keeps coming unstuck even after taking every precaution and following the instructions. A real shame, especially considering the price!
The products are great, and perfectly packaged for transport. However, the felt-tip pens were not packed in the box. This damaged several of my slates. I was disappointed when I received my order.
Thank you very much for your feedback! We're delighted that you liked our products and the careful packaging for transport. Oh dear, about the felt pens that damaged your slates, I understand your disappointment. Please don't hesitate to send us an e-mail with photos attached, and we'll replace the damaged products. Despite the care we take, there can sometimes be unforeseen circumstances during transport.
By the way, on which supports did you place your magnetic slates and reminders? Do you have a photo to share with us? I'm curious to find out how you use our Ferflex products! 😊
Thank you again for your trust,
Pauline, co-founder of Ferflex® 🌟
It's really cute and well designed. It's a pity that the magnetic blackboard isn't designed for writing with chalk. One drawback: the material of the little alphabet pieces isn't very sturdy. As soon as they come out of their sheets, some letters start to lose their plastic protection.
I'm really pleased with the concept and have no regrets, but I'm sincerely disappointed to receive a product that should be beautiful (the quality is there) in part damaged by the shipping method. In fact, I received my magnetized object rolled up. Given the thickness of the product, this created creases and damaged the erasable board. I'm going to hesitate to recommend it even though I love the product. It's a real shame.
We ordered two magnetic panels, and the first one was a disaster (creases that wouldn't go away, the roll must have been rolled up in storage for too long), but the second, which was installed in exactly the same way, was perfect. I think we were unlucky with the first one, which is a real shame considering the price.
Don't stick to my wall
Quality not up to scratch
Average communication. On the other hand, the picture looks good, but the magnetic tape doesn't do the job: the photos don't hold with this tape.
Hello Elisa,
I hope you are well. Thank you very much for sharing your concerns with us. Indeed, the magnetic power of colored boards can be slightly weaker than that of black boards, due to the colored coating added on top.
However, it's important to note that magnetic photos or photos displayed with quality magnets will adhere perfectly to this type of colored board. What's more, magnets come in different strengths, which can also influence the way they hold objects.
As for the roll of adhesive included with the ovoid magnetic board, this product has been tested and works perfectly. However, it is advisable to put several pieces on the back of the picture to ensure better adhesion.
Please do not hesitate to contact us if you have any further questions or requirements.
Have a nice day.
Pauline, co-founder of Ferflex
Hello, Unfortunately the picture doesn't stick to the wall... it keeps falling down.... It's an expensive product, which is a real shame.
Order received incomplete the promised gift: white magnetic slate was not in the package ... surely an oversight during the preparation of the order. Too bad!!!
I hope you are well.
Before leaving us this review, did you check the magnetic wallpaper you ordered? The slate is slipped inside the rolled-up wallpaper to protect it during transport.
We also recommend that you contact us to resolve any problems with your order, either via our contact form or by telephone. Customer satisfaction is very important to us, and we're here to make sure you're completely satisfied.
In any case, I hope you enjoyed the magnetic wallpaper and wooden pot you received!
I wish you a pleasant day,
Pauline, co-founder of Ferflex
.
Hello Aurélie,
First of all, I would like to sincerely thank you for your order at Ferflex, and for taking the time to leave us a note.
Your 3-star rating leads me to believe that you may not be entirely satisfied with your order, and I'd like to know more. Your feedback is extremely valuable to us. If you have any specific suggestions or comments on what would make your experience better, please let us know.
I wish you a pleasant week,
Pauline, co-founder of Ferflex
The stickers supplied barely stick and fall off...
How are you?
Thank you very much for your order.
It is important to note that the magnetic power of colored boards is slightly less than that of black boards due to the colored coating added on top. However, rest assured that the magnets supplied with our pictures have been specially designed and tested to adhere perfectly to all our surfaces.
For soft magnets such as the geometric shapes, they may have taken on a slightly rounded shape in transit. I therefore invite you to "corner" them gently in the other direction so that the magnets return to their original position.
You can also lay your magnets flat with some weight on them, if possible. Remember to protect them with a cloth, for example, to prevent damage.
I'll let you check and get back to us,
I wish you a pleasant day,
Pauline, Ferflex® co-founder
Well-made magnetic part. However, for this price, there are two negative points: despite the "reusable" label, the paint peels off when repositioned, even though the paint was professionally applied 3 years ago. Another point: the wood of the pencil holder is not the same as that of the frame holders, which is clearly not aesthetically pleasing.
I hope you're well.
Thank you for sharing your feedback with us. We're glad you like the magnetic part of your magnetic wallpaper overall.
Regarding your comment on the reusability of magnetic wallpaper, we're sorry to hear that you encountered problems with the paint when repositioning. It's important to note that it all depends on the surface on which your Ferflex wallpaper or magnetic board is positioned. On a painted wall, the application and removal of the adhesive cannot be guaranteed to be 100% risk-free. Although our product is repositionable, it can generate a minimum of tension that may cause paint chips to peel off. This reaction may vary according to various unpredictable factors.
The wooden shelf is made from oak, while the wooden pot is made from pine. Although the two products are made from different woods, we find, as do the vast majority of our customers, that they harmonize well together.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
Fast, careful delivery. However, you need really strong magnets to stick to the coloured boards. My son's magnetic games don't stick and the magnetic shapes supplied don't stick either, contrary to the photo on the website.
I hope you are well.
Thank you so much for your feedback and I'm sorry to hear that you're having difficulties with the magnets sticking to our coloured boards.
It's true that the magnetic power can be slightly reduced with the colored coating. However, the vast majority of magnets will hold on these surfaces.
In order to better understand the situation and help you, could you please send us an e-mail with videos or photos via our contact form? This will enable us to analyze the situation more closely and provide you with a suitable solution.
Your flexible magnets may have taken on a slightly rounded shape during transport or use. We recommend that you gently "corner" them in the other direction, to allow them to return to their original position. You can also place them flat with some weight on them, protecting them with a tea towel for example, to prevent damage.
We hope you find these tips useful.
I'm delighted to hear that you found our shipment prompt and careful!
I wish you a pleasant day,
Pauline, co-founder of Ferflex
Not great. Very disappointed.
Hello Nelly,
We're sorry to hear that your shopping experience did not live up to your expectations and that you were disappointed. Your satisfaction is our top priority, and we take your feedback very seriously.
We would be grateful if you could share more details about the aspects that did not meet your expectations, so that we can better understand and improve our service.
However, despite this disappointment, we thank you for choosing Ferflex for your purchase. We are grateful for your confidence and hope to have the opportunity to regain your satisfaction with future orders.
Pauline, co-founder of Ferflex
Magnetic wallpaper well received, well packaged, very easy to apply. On the other hand, I was disappointed because I wanted to write and draw on it with my daughter, and secondarily for the magnetic aspect. With the recommended stabilo woody pencils, the colors and the white are very pale, and it doesn't have the same effect as a school blackboard. I think this needs to be made clearer. And it's true that when you look at the photos on the site, it's mostly magnetic property that's used. I hadn't noticed.
I hope you are well!
First of all, thank you so much for your detailed feedback on your experience with our magnetic wallpaper.
I'm delighted to see that the product arrived perfectly packaged and protected. We prepare all orders with care and dedication, paying particular attention to every detail. Ease of installation is one of our top priorities. Our aim is to ensure that our products can be installed as soon as they arrive, for immediate, hassle-free use.
The title of our product, "magnetic wallpaper", perfectly sums up its utility as a surface designed to accommodate all types of magnets. Our design was specifically geared towards accommodating a variety of magnets, offering versatility of use.
Although writing functionality is also available, it's important to note that its use requires regular maintenance to avoid the formation of persistent marks.
We sincerely hope you and your daughter enjoy using the magnetic wallpaper you've chosen.
Have a nice day,
Pauline, co-founder of Ferflex
I received my parcel but it's for Christmas so I'm not in a position to say whether it's good or not. As for the packaging, I had to open and unpack everything because all the accessories had been put in a single box. Luckily I checked, otherwise I'd have given everything away and got nothing, or the opposite... and I find that forcing us to open slightly "damages" the boxes and we don't fold them up quite the same! Now I can't wait to see what it looks like in my daughter's room!
Thank you very much for your detailed feedback. We are delighted that you have received your parcel in time for Christmas, although you cannot yet evaluate the products.
Regarding shipping costs, we would like to explain that delivery is free for purchases of €69 or more at a point relais. There is a charge for home delivery, which includes an appointment at a time slot chosen by you. Although this represents an additional cost, it offers the convenience of not having to be present all day or over a wide time slot, as other delivery service providers offer.
We understand your concerns about the packaging of your order, and appreciate that you have taken the time to share your experience. Our approach is to reduce packaging to help reduce waste. We would like to point out that on the packages, it is indicated that the complementary products are inside the wallpaper or magnetic board cartons.
We can't wait for you to see the result in your daughter's bedroom,
I wish you a lovely and relaxing week,
Pauline, co-founder of Ferflex
Delighted and once again very satisfied with the products. Delivery dpd deplorable once again.
Thank you so much for your loyalty and your second order from Ferflex®! We're delighted to know that you're delighted and very satisfied with our products.
Regarding delivery by DPD, we are sorry to hear that your experience was not up to your expectations.
Unfortunately, once the parcel has been dispatched, we no longer have direct control over the delivery process.
Nevertheless, we are delighted that this delivery experience has not tainted your opinion of Ferflex. If you have any other concerns or questions, please let us know. We're here to help.
I wish you a lovely and peaceful end to your day,
Pauline, co-founder of Ferflex
We had a wallpaper for our son's room and the routine elements. So we ordered another decorative project. Unfortunately, we were disappointed.
Does not stick well to the wall. Not all magnets hold. I think the weight is limited.
Hello ! I had already ordered a large panel from you to unroll on a door. Now I've ordered the magnetic board kit with the grey colored finish. Everything is of good quality but the colored finish minimizes the strength of the magnet too much...which makes it difficult for a child to use. So I left only the blackboard...I could have avoided the extra cost of this option...a bit disappointed. On the other hand, customer service is adorable and super responsive! Thanks again (I had a question before the installation) The letters are great.
Received with broken tape reel
I hope you are well.
First of all, I would like to thank you for taking the time to share your experience with our Ferflex magnetic wallpaper. We're sorry to hear that the roll of magnetic adhesive arrived broken, which impacted your experience.
It seems a shame to summarize your experience of using our magnetic wallpaper solely to the roll of magnetic tape. The roll can be used without the winder by cutting easily with scissors or even your fingers.
We understand that this experience may have had an impact on your overall satisfaction, but we hope that the other aspects of the product have met your expectations.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
Very fast delivery, very well packaged product. I took a grey repositionable board which I was able to install very quickly. However, the magnets don't hold very well. Several fell off. If they're on their own, that's fine, but if they're for a photo, they don't hold. Considering the price, it's a real shame.
I hope you're well.
We have exchanged e-mails regarding the lack of adhesion of the polamagnets. As mentioned in our exchanges, the colored coating slightly reduces the magnetic power, as indicated on our product sheets. However, the vast majority of our magnets stick to our supports.
With polamagnets, there aren't enough magnets to hold the photo on the colored coating, which explains why the photo slips. We will specify this on the polamangets product sheet, and apologize for the inconvenience.
As agreed with you, we've taken steps to ensure you get the best possible experience by sending you back a roll of adhesive magnets to display your photos on your beige-gray magnetic board.
I wish you a very nice day,
Pauline, co-founder of Ferflex
The adhesive is not incredible
How are you?
Can you tell me what problem you're having with the repositionable adhesive on the back of the rectangle magnetic board? You can write to me at [email protected].
Ferflex magnetic boards are equipped with a repositionable adhesive. This adhesive is strong enough to hold the board in place on a smooth, clean surface, especially on paint that has been applied for more than 6 months. This ensures that your magnetic board will stay firmly in place.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
Didn't stick to the wall... came unstuck. I had to buy double-sided tape... Maybe because the wallpaper was repositionable... Quite disappointed considering the price
We are very sorry to hear that you have experienced problems with the product you purchased from us. Your satisfaction is our priority, and we take this feedback very seriously.
To better understand what happened, we'd like to ask a few more questions:
Can you tell us what type of surface you placed the wallpaper on? Is it a smooth or textured wall?
Is your wall recently painted?
We've designed our products to offer excellent adhesion, even on lightly textured surfaces, but it's possible that particular conditions have affected adhesion in your case.
Again, we apologize for any inconvenience this may have caused and look forward to hearing from you so that we can resolve this issue for you. Our aim is to ensure that you are completely satisfied with your purchase.
We look forward to hearing from you at [email protected],
I wish you a pleasant week,
Pauline, Ferflex co-founder
Nice design. But the wooden boxes and bars don't hold more than 6h despite very little in/on the supports. Really disappointed and an expensive purchase in the end.
The scotch tape came out of its box and marked, let's say "distorted" the chalkboard. I bought 2 different ones and it did the same thing. I told myself that once it was on the wall, it wouldn't show. But I can still see it. Plus one of them has a slight scratch. With photos on it it doesn't show, but I'm disappointed.
How are you?
First of all, we would like to thank you for taking the time to share your comments about your order. We're really sorry to hear that you had an encounter with the scotch tape roll supplied, which unfortunately marked both of your magnetic wallpapers.
We understand how disappointing and frustrating this can be, and sincerely apologize for any inconvenience this may have caused. Your experience does not reflect the importance we place on the packaging of our products.
Could you please email us some photos at [email protected]?
We appreciate your confidence in our products and are committed to rectifying this situation. Your satisfaction remains our priority, and we look forward to regaining your trust by providing you with exemplary customer service and quality products.
We look forward to hearing from you,
Pauline, co-founder of Ferflex
First order, but probably the last given the cost of postage for a product that fits perfectly in a letterbox. On the other hand, nothing to say about the product, as described.
I hope you're well and having a great summer.
Thank you for taking the time to share your thoughts about your first order with us. We're delighted to hear that the Mes rituels matin et soit magnetic set you received is as described and meets your expectations.
We're sorry to hear, however, that the shipping costs were a point of dissatisfaction for you. We understand how important shipping costs can be to the online shopping experience.
However, due to the weight of a magnetic set, which is around 600 grams, we cannot opt for a simple envelope as a delivery method. On the other hand, our preferred delivery service providers, DPD or DHL, offer a range of delivery options: to a relay point, to the workplace or to the home. It should be noted that for the latter two options, hand delivery is preferred in order to offer a personalized customer experience.
We take your feedback on shipping costs into account, and are constantly working to improve our shipping policy and make the shopping experience more pleasant for our customers.
We are grateful for your first order and hope that despite this inconvenience, you may consider purchasing Ferflex products again. You should know that we have also set up a network of magnificent sales outlets that distribute Ferflex products in France and abroad. Maybe one of them is near you!
I wish you a pleasant week,
Pauline, co-founder of Ferflex
I'm very disappointed considering the price. When I unrolled the stand, I noticed that it had marks and scratches. In short, the stand is damaged. What's more, I bought a white felt-tip pen to write on the stand. I tested it and when I erased it with a damp microfiber cloth (as instructed) it left a white mark even though I'd only just tested it... I wouldn't recommend buying this product.
I'm sorry to read your feedback, it can happen that the supports are damaged during preparation or shipping. However, we make it a point of honor to satisfy our customers.
Would you be able to send us photos of the damaged media? You can send them to us at [email protected] so that we can see the damage. Also, regarding felt-tip writing, it can leave a few marks if the writing isn't erased quickly, but apparently this isn't the case for you... Do you have any photos you could send us?
I look forward to hearing from you, and wish you a pleasant day,
Lola from the Ferflex team
Product received on time, correctly packaged. On the other hand, the paint on my wall peeled off during the first installation (on a wall that was painted 18 months ago), so I was very disappointed.
How are you?
I'm sorry to hear that you're disappointed by the repositionability of the caramel rectangle magnetic board.
The glue's adhesion is much weaker than that of a permanent adhesive. But even though it's repositionable, the glue generates a minimum of tension that can loosen paint chips.
We clearly state in our FAQ and in our instructions that we cannot guarantee 100% adhesive application and removal. We are transparent on this subject.
In fact, various factors can come into play: paint (number of coats of paint, preparation before painting, peeling paint, etc.), humidity, drywall. In some cases, paint can flake off, as when you remove a piece of tape or Patafix that's been on a wall for months.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
I am not disappointed with the products but with the customer service that does not make any effort on the exchanges and that charges exhorbitant shipping and return costs for products already of a certain price....acheter français Yes but not in these conditions. (Especially after several orders) I am very disappointed.
How are you?
I'm sorry our customer service didn't live up to your expectations. We try to make ourselves as available as possible for our customers.
I have replied to each of your e-mails. The first concerned a request to modify the accessories included with our magnetic boards. Unfortunately, we can't modify the magnets and geometric shapes included with our wallpapers or magnetic boards.
Secondly, I spoke to Alexia, to whom you offered a Terracotta rectangle magnetic board. The customer would like to return the colored coating and exchange it for a caramel coating that is more to her liking.
In our FAQ, it's clearly stated that the customer is responsible for return shipping costs. Concerning the return, I'll speak directly with Alexia.
Shipping is a real cost for brands. To give you an idea, shipping a magnetic board kit costs us an average of €12.
We've received Alexia's return, and I'll be in touch with her to arrange the return of the caramel coating.
I hope you are satisfied with the products you ordered in January and March 2022.
Have a nice day,
Pauline, co-founder of Ferflex
Item missing in the package and no return from the company it's a shame!
How are you doing?
Thank you for your feedback on your order for a magnetic bubble board and a white Woody pencil.
We make it a point to be as available as possible for our customers. We will contact you in order to send you the white Woody pencil missing from your package. Our apologies.
I wish you a nice day,
Pauline, co-founder of Ferflex
The rendering is good but I confess to be disappointed by the adhesion power of the wooden pot. Indeed you present it in photo with a flower pot inside but it comes off after an hour if we experience it and falls with the damage that it implies.
How are you?
I am sorry to hear that you are not satisfied with the wooden pots.
What types of plants did you put in the wooden pots?
These pots are made to hold relatively light plants or objects. The plants need to be in a pot so that they can be taken out to be watered and put back into the wooden pot.
Are the wooden pots you have taken positioned on a strip of the board or one pot on each strip?
Before placing the wooden pots on the triptych magnetic board, it is advisable to wait 48 hours so that the adhesive on the back of the board sticks to the wall.
Try to remove the pots from your board for 2 days, press well with your hand so that the board is well impregnated on the wall. And then reposition your pots on your magnetic triptych board.
I'm glad you like the look of the board.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
Disappointed to pay more to have a nice colored coating and that it doesn't hang as well... The letters and numbers I had on my fridge don't stick and fall off, it's a real shame
How are you?
I'm sorry to hear that the magnetic letters you use on your fridge don't fit on your emerald green magnetic board.
The colored coating slightly reduces the magnetic power of the boards, but most of the magnets fit on our supports. It is possible to use other brands of magnets than the ones we offer.
It is important to note that there are different types of magnets and therefore power. Sometimes, some magnetic games are equipped with weak magnets and are made to be used only on a refrigerator or a metal plate.
I left you a voice mail to talk to you and to find out the brand of letters and numbers that you wanted to display on this board so that I could bring you a solution.
I look forward to hearing from you,
I wish you a pleasant end of day,
Pauline, co-founder of Ferflex
It doesn't hold on plaster and it was mentioned that it sticks on all surfaces
How are you doing?
For an optimal adhesion of our magnetic wallpapers, it is strongly advised that the support is smooth and clean. We have customers who have walls covered with fiberglass, for example, and who have managed to display one of our products. In this case, we advise to order a sample, to stick it on the support. If after 3 days the sample is still in place, normally you can order and stick your magnetic wallpaper or picture.
Unfortunately, sometimes if the wall is too textured or too raised, the adhesive does not take and the picture does not hold.
You also have the option of sticking your picture on a door, a piece of furniture, a closet door, a wooden board. You don't have any smooth wall at home to find a place for it?
I hope you will find a place for it and that you will enjoy decorating it.
I wish you a pleasant end of day,
Pauline, co-founder of Ferflex
Impossible to put my paintings because walls too recently painted. Information that I discovered while reading the instructions and that I still haven't found on the site, although it seems to me to be very important information
How are you?
I take note of your comment. It is stipulated on some product sheets that it is not recommended to put our wallpapers and magnetic boards on a recent paint. Indeed, some solvents present in the paints can alter the power of our adhesive.
We will make changes to all product sheets to make this visible.
This is also indicated on our site at this location, the information is clearly visible on our site
https://www.ferflex.fr/_16-comment-poser-du-papier-peint-magnetique
According to our exchanges, within 1 month you will be able to position your paintings on your wall. If you have any doubt, I can send you a sample that you stick on the wall if after 48 hours the sample is still in place on your wall you can stick your magnetic boards.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex
1) Complicated delivery (but that's not really FERFLEX's fault but the relay point's) 2) I bought 2 colored magnetic boards + magnetic games. The colored boards are actually black, with a big colored layer to stick on top (like a big magnet). Result: the magnetic games do not stick because the layer is too thick. We had to keep the 2 black boards, without the colored layer. Super disappointed, at this price and for a specialized site I expected that it works ...
I hope you are well.
I just tried to reach you by phone to talk with you. I left you a voice message if you wish you can call me back.
Concerning the colored board, it is well indicated on our product sheets that the product is composed of a black board + a colored coating to be magnetized on this black base.
The colored coating is removable and can be changed according to your tastes and your desires.
Of course, the colored coating slightly reduces the magnetic power but the magnets you ordered: Tangram, magnetic animal puzzle, caramel blue letters fit perfectly on the blackboards and colored boards.
I invite you to send me pictures at [email protected] and call me back.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex
I ordered 2 magnetic boards. The rendering is great and the strength of adhesion of the magnets is totally at the RDV. On the other hand, one of the 2 boards came off 2 days after installation...I put it back in place, I'm waiting to see how long it lasts.
How are you doing?
I hope you had a lovely weekend 🤗.
Ah gee 🤔 Is this about the homemade magnetic board?
Is the wall on which the board was positioned smooth? Is the paint recent?
Did you rub a rag all over the surface to get the adhesive to stick to the wall?
If the board is going to fall down again, please send me a picture to [email protected] with your order number.
We are delighted that you like the result and that the magnetic power is up to your expectations. Now let your creativity speak to create a display space that looks like you on your rounded magnetic wallpaper.
I wish you a pleasant week,
Pauline, co-founder of Ferflex
I was expecting to receive rigid steel plates and not flexible ones.
How are you doing?
Oh boy, I'm sorry to hear that your order did not meet your expectations.
It is well indicated in several places on our site, that our supports that it is the wallpapers or the magnetic boards are flexible.
I don't think this will interfere with your use, the magnetic power is still strong and the installation is relatively easy.
I hope that the triptych magnetic board has found its place in your home.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
The adhesive wallpaper is badly coated !!!!!!! and it makes folds
How are you doing?
Thank you for your order.
Can you send us a picture of the wallpaper that has folds to [email protected] ?
The satisfaction of our customers is very important to us, we will do our best to find a solution that suits you.
I wish you a beautiful and sweet day,
Pauline, co-founder of Ferflex