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★★★★★
based on 1786 reviews published
Latest neutral customer reviews
Very disappointed that the white marker is not provided, given the price of the board
How are you?
Thank you for your order. The monthly magnetic board has been thought to correspond to the greatest number. Indeed, some customers do not want to write on it with a chalk marker but only to magnetize and decorate. That's why we opted for the magnetic notes that replace the eternal post it that we lose every other time and that we throw away. The price of the board is I think fair considering the accessories provided with it and its longevity in time because it can be used every year without limit in time.
For the chalk marker, you can use the one that is on our site or the chalk markers from Uni or Posca. To clean, use a soft, slightly damp cloth!
I hope you enjoy using your monthly magnetic board. If you feel like it, we would be very happy to receive a picture of Ferflex® at your home. You can find it here [email protected].
I wish you a beautiful and sweet end of day,
Pauline, co-founder of Ferflex®.
I don't expect it to be. My magnets bought on trips are heavy and end up falling off. Too bad
I hope you are well.
Thank you for your feedback. The strength of the magnets behind the travel magnets is sometimes too weak for the weight or size of the magnet, causing the magnets to slip. Ferflex® magnetic boards are made to support all types of magnets.
A little tip: perhaps you can add a piece of adhesive tape or magnetic tape behind your magnets?
We are at your disposal by mail at contact@ferflexfr.
I wish you an excellent week,
Louise, Ferflex® customer service.
My package is incomplete. I am waiting for an answer to my message.
How are you doing?
I'm sorry to hear that your monthly magnetic board is missing the numbers and letters set. Following our email exchanges, I confirm that we will send you back the missing product. I wish you a pleasant afternoon, Pauline, co-founder of Ferflex®.
My painting has big defects. On the edges it is badly cut ...
How are you?
As soon as I saw your message, I took the liberty of calling you to find a solution that would satisfy you. I offered to send you a colored board to replace the one you received. I am sorry that you received a product with defects. I have informed the manufacturing department to prevent this from happening again.
I hope that the painting you received in exchange is satisfactory.
We would love to receive a picture of the magnetic board at your home at [email protected].
I wish you a very nice day,
Pauline, co-founder of Ferflex®.
Be careful, the slates are not very magnetized, impossible to hold the pen with its support. And when you put magnets, they just hold but it is not magnetic enough to hold a postcard for example. The site should indicate more clearly that the slates only work on a magnetic support (well, I imagine afterwards that this is the intended use). And the slate arrives rolled up, so when you unfold it, it's not completely flat but very slightly wavy. A little disappointed with my purchase.
How are you?
I just left you a voice message to understand the use you want to make of this magnetic slate. These slates are made to be magnetized on a metal support such as magnetic board, magnetic wallpaper, fridge ... you can then magnetize all types of magnets.
Concerning the fact that the slate arrives rolled, after several tests it seems to us that it is the best way to protect the product during transport. Normally, when you magnetize the slate on a metal support (magnetic board and wallpaper, fridge) it lays flat and takes its initial shape without undulation because it is covered with a magnet on its entire surface and is therefore stretched on the metal support.
I invite you to call me at 05 59 06 64 64 so that we can find a solution that suits you.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
Shipping is great, delivery is fast. I had sent an email just after validating my order because I had omitted to enter a promotional code present on the site...no answer. As for the product: easy to put in place, very nice color. But disappointment on the level of magnetism. I was hoping to be able to hold small plants in a pot ... but I think it will not be possible. Mixed opinion then.
I hope you are well.
Your order had been shipped so we couldn't cancel your order so you could benefit from the 10% on your first order. If you wish, I can create a 10% discount code for you, valid for 6 months for your next order.
I am delighted to read that the installation was easy and that you like the greyish green color of your rectangle magnetic board. Concerning the magnetism of your magnetic board, since it is covered with the green magnetic part, this alters its magnetic power a little even if you can display all types of magnets. If you put a magnet directly on the black part you will see that it holds very well. Concerning your small plants in pots, it can hold but it all depends on the strength of the magnet on the back of the pot. It is important to note that it is the strength of the magnet that will determine the weight of the object that you can hang on your magnetic board.
The pots hold well on the blackboard, it is possible that the green part of the pot will slip if the magnet is not strong enough.
I remain at your disposal either by email at [email protected] or by phone at 05 59 06 64 64 if you have any questions,
I wish you a nice day,
Pauline, co-founder of Ferflex®.
Disappointed with the product. I had to put glue to fix it on the wall. Also the magnets sold with it do not hold well. The magnet is too weak.
I hope you are well.
I am sorry to hear that you are disappointed with your order. I find it strange that you had to put glue on the back of your magnetic board. Is the surface on which you glued Ferflex® smooth and clean? Is the paint more than 6 months old?
It can happen that our supports have difficulty sticking on recent paints because of the solvents that are released during the first months and that prevent our adhesive from sticking optimally.
Could you send us pictures of: your wall, the adhesive on the back of the painting to [email protected]?
I am sorry to hear that the magnets sold with them do not suit you and that you find them weak. However, we have very good feedback from our customers and resellers regarding these magnets. These magnetic geometric shapes are great for playing with, creating shapes but are not particularly suitable for magnetizing sheets of paper, these cards... The magnet in this case can indeed be a little weak depending on the thickness of what you want to display.
I remain at your disposal to discuss with you either by email at [email protected] or by phone at 05 59 06 64 64 to find a solution that suits you.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex®.
Disappointed with the product, a magnetic wall chart that already remains marked after 3 days of use.
I hope you are well.
I have read the review you left following your order on ferflex.co.uk and believe me I am also disappointed that your home magnetic board did not meet your expectations 😬
Can you tell me what worked the product? Does your child use chalk on their magnetic board? If so, we don't recommend writing with chalk as it can scratch/mar the product but instead we recommend using a liquid chalk marker.
I invite you to send us an email with pictures to [email protected] so we can maybe bring you a solution 😉
I wish you a pleasant week,
Pauline, co-founder of Ferflex®.
I had already tested the product with satisfaction on another occasion, but unfortunately the cut of my repositionable wallpaper is not clean, and the roll had a fold that did not go away during the gluing. I realized it after gluing unfortunately. It's probably bad luck, we'll see at the next order 🙂
How are you?
I'm really sorry that your magnetic wallpaper strip is not conforming. I just informed the manufacturing department, as you say "it's unlucky". We do quality control daily but sometimes a product may go missing 😬 In this case, please do not hesitate to email us at [email protected] and attach photos. We usually respond very quickly and we always try to find a solution that satisfies you.
I have also just sent you an email to the email address you provided when you placed your order. I'm sure we will find an arrangement 🤗 We are a French family business that listens to our customers and we try to satisfy you as much as possible.
I wish you a pleasant day,
Pauline
Co-founder of Ferflex®.
Nice product but very disappointed with the quality...I ordered a dinausaur, but my 3 year old son tried to take it off the wall while playing and tore it up with incredible simplicity....so I would say that it is not adapted to the little ones because it is not solid enough....I wanted to order some for all the children's clubs of my company (hotel and residence clubs all over France) but I think that in view of the sturdiness, it is not reasonable Very disappointed
I hope you are well.
I have just read your notice and I am sorry to hear that your child has damaged his magnetic board. I tried to reach you by phone to discuss the problem with you in order to find a solution. When I was unable to reach you I left you a voice mail 😉
Regarding your remark that "our products are not suitable for little ones". I wanted to share with you how this children's range of magnetic board was created? Ferflex® is a family story, and it was our children aged 2 and a half and 4 and a half at the time (a little over a year ago) that inspired this range. We wanted practical, fun and evolving products! After several months of testing and use by our children and satisfied with the quality, we decided with Martin to launch the manufacture and marketing of Ferflex® magnetic boards.
Moreover, we have equipped schools, nurseries and places with young children who are fully satisfied with our products.
I invite you to contact me at 05 59 06 64 64 to discuss with you in person and find a solution so that your child can smile again and play on his dinosaur magnetic board 🤗
I wish you a pleasant day,
Pauline
Co-founder of Ferflex®.
We opted for the glueless repositionable but still had to add wallpaper paste to make it stick! And it was wrinkling on the bottom even though it was taped... However, we had a clean and dry wall and we know how to put up wallpaper so we are a little disappointed...
I am sincerely sorry for the problem you are experiencing with our repositionable wallpaper 😢 and I understand that you are disappointed. We are at your disposal either by email at [email protected] or by phone at 05 59 06 64 64 to exchange with you in case of eventual questioning following the installation or the use of our products. We always try to find a solution that suits you 😉
Is the wall on which you put your wallpaper perfectly smooth? Is it painted or is it glass cloth?
I wish you a pleasant week,
Best wishes,
Pauline
Co-founder of Ferflex®.
Nice product but arrived with a broken fold. You should rethink the packaging.
Thank you for taking the time to leave us a review following your order on Ferflex®.
I am sorry for the inconvenience you have encountered, we take particular care in the packaging of our orders. We have done several tests to protect our products as well as possible. However, it can happen that during transport the product is tossed around and therefore a little damaged.
Normally, by sticking your Ferflex® on a smooth surface, your product will stretch and thus erase any imperfections due to transport.
I wish you a nice end of day,
Kind regards,
Pauline
Co-founder of Ferflex®.
Received damaged
I'm sorry for the inconvenience you have encountered, we take particular care in the packaging of our orders. However, it can happen that during transport the product is tossed around and therefore a little damaged. Normally, by sticking your Ferflex® on a smooth surface your product will stretch and thus erase any imperfections due to transport. If this is not the case, I invite you to send me a picture.
I wish you a good week,
Pauline
Co-founder of Ferflex
The product is a very good idea but upon receipt, the top of the castle was bent during shipping and appears "broken". It is a shame that this shape was not packaged better.
Thank you for taking the time to leave us a review following your order on Ferflex®.
I'm sorry for the inconvenience you encountered, we pay particular attention to the packaging of our orders. We have done several tests and the current rigid and rectangular packaging is the one that best protects our products. However, it can happen that during transport the product is tossed around and therefore a little damaged. By sticking your castle on a smooth surface, the product should be tightened. If this is not the case, I invite you to send me an email to [email protected] with a picture. I am sure we will find a solution.
I wish you a nice end of day,
Sincerely,
Pauline
Co-founder of Ferflex®.
Great product, easy to install and nice charcoal gray. It's a pity that the cutting edge has two irregularities in the middle. For the price it costs, we would have expected a flawless product.
Thank you for the time you took to leave us a review following your order on Ferflex® ?
I'm sorry for your little inconvenience. We pay particular attention to the quality of our products. However, it may happen that the product has a defect that we did not see during the quality control. In this case, we recommend that you send us a photo to [email protected] and we will find a solution so that you are fully satisfied with Ferflex®.
I wish you a good week,
Best wishes,
Pauline
Co-founder of Ferflex®.
I had ordered a house sticker and a cloud sticker and I received instead of the cloud a whale... It's a shame but the whale is pretty so we went with it. For now we haven't put them up since the painting has just been done. I hope we will be satisfied until the end!
Thank you for your feedback. I'm sorry for the small malfunction that you encountered during the preparation of your order. I have just passed on the information to our shipping department. We can proceed to an exchange at our expense if you wish.
I wish you a happy holiday season,
Pauline
Co-founder of Ferflex