Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

All reviews

Jean-Paul K.

Published on 30/03/2022 à 18h30 following a purchase from 15/02/2022

The product was delivered quite quickly, contrary to the warning announcing longer delays due to supply issues.

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Isabelle R.

Published on 29/03/2022 à 13h37 following a purchase from 16/02/2022

This item was a gift so I don't know if the assembly and use were satisfactory for now I will inquire

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Suzanne D.

Published on 29/03/2022 à 09h53 following a purchase from 15/02/2022

Products conform to the description!

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Jorge A.

Published on 29/03/2022 à 09h37 following a purchase from 15/02/2022

Very friendly and helpful staff. Although the trampoline looks very high quality, one part arrived defective, and they immediately sent me a replacement. Flawless service.

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Théodore P.

Published on 28/03/2022 à 18h22 following a purchase from 02/02/2022

Effective

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Julie G.

Published on 28/03/2022 à 16h20 following a purchase from 05/02/2022

Very satisfied, order of spare parts (protection mat) is top, just the right size and easy to find, my trampoline is used all year round and the protection mat was starting to wear out seriously, quality is fine and allows to almost start anew. I add that my jumping mat, which is at least 3 years old (and 3 winters outside), still holds up perfectly despite daily use, so honestly super quality, please keep it up! Excellent value for money.

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Franziska R.

Published on 28/03/2022 à 10h56 following a purchase from 15/02/2022

Very fast delivery.

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Francoise B.

Published on 28/03/2022 à 10h24 following a purchase from 01/02/2022

I am very happy since the beginning of my orders due to the responsiveness of your services... it is very pleasant to talk to someone who puts you at ease and resolves doubts!!! Thank you and see you soon Françoise Barthouil

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Loic S.

Published on 28/03/2022 à 09h45 following a purchase from 12/02/2022

Good service, product conforms and is of high quality. The foam of the trampoline mat is thicker than the original. Very reassuring. Good00

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Julien G.

Published on 27/03/2022 à 19h49 following a purchase from 12/02/2022

Very good

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Isabelle D.

Published on 27/03/2022 à 17h38 following a purchase from 15/02/2022

Perfect! Can you tell me which product to clean the black fabric of the trampoline? Thank you very much. Best regards ***

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Serge C.

Published on 27/03/2022 à 10h31 following a purchase from 09/02/2022

Great

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Jean-Claude L.

Published on 26/03/2022 à 21h18 following a purchase from 13/02/2022

Very good material. Quality spare parts

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Marlene J.

Published on 24/03/2022 à 20h31 following a purchase from 10/02/2022

Net was delivered quickly. Fits perfectly and you jump great. I can't say much about the lifespan yet.

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Martin B.

Published on 24/03/2022 à 17h12 following a purchase from 10/02/2022

Everything worked great

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Jean-Luc D.

Published on 24/03/2022 à 14h47 following a purchase from 11/02/2022

Quickly done, well done and well packaged.

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Gerard D.

Published on 23/03/2022 à 21h50 following a purchase from 08/02/2022

Everything was perfect

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Margot R.

Published on 23/03/2022 à 20h32 following a purchase from 08/02/2022

Very good value for money on the structure, the tent slightly expensive when I still have to get the hammock to know if this one can be put at the same time as the tent.

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Natacha P.

Published on 23/03/2022 à 18h12 following a purchase from 08/02/2022

We made a mistake in the size of the trampoline cushion. France trampoline took care of everything: they even placed the order for the right product and took back the wrong cushion.

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Mary W.

Published on 23/03/2022 à 16h38 following a purchase from 20/11/2021

Very good product, solid, nice. The kids love it. Good idea the hammock and the swing.

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Ourda W.

Published on 23/03/2022 à 11h51 following a purchase from 08/02/2022

Great

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Thibaut M.

Published on 23/03/2022 à 11h29 following a purchase from 08/02/2022

Very good

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François V.

Published on 22/03/2022 à 19h37 following a purchase from 07/02/2022

Very good

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Valérie M.

Published on 22/03/2022 à 14h50 following a purchase from 09/02/2022

Very good purchase, very good quality material and fast shipping.

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Abdelhak B.

Published on 22/03/2022 à 10h32 following a purchase from 08/02/2022

Nothing to say, impeccable customer service.

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Frederic L.

Published on 21/03/2022 à 15h46 following a purchase from 08/02/2022

No problem placing the order and for tracking. Moreover, the installation was complex and complicated to implement.

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William H.

Published on 21/03/2022 à 14h22 following a purchase from 07/02/2022

Very satisfied, product corresponding to my expectations, complete package. I gladly recommend.

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Frederic R.

Published on 21/03/2022 à 13h31 following a purchase from 07/02/2022

Very pleasant contact by phone.

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Marguerite S.

Published on 21/03/2022 à 09h32 following a purchase from 31/01/2022

Perfect in order tracking and delivery. Very fast.

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Floriane F.

Published on 20/03/2022 à 09h59 following a purchase from 06/02/2022

Fast delivery. Everything is well protected. Trampoline assembled in a few hours (you need to be 2). Very good quality!! Lowering the net in case of wind is easy. And already hours of jumping and playing for my son (5 years old). Top! 👌🏼

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Broquet J.

Published on 19/03/2022 à 17h18 following a purchase from 04/02/2022

Perfect. The order for the net was made easily even though we did not have the initial reference of the trampoline thanks to the help on the site. The delivery was fast.

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Didier S.

Published on 17/03/2022 à 22h40 following a purchase from 31/01/2022

Perfect

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Corinne P.

Published on 17/03/2022 à 14h30 following a purchase from 03/02/2022

Very satisfied with the customer service.

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Aurore S.

Published on 17/03/2022 à 11h33 following a purchase from 28/01/2022

Very friendly delivery person who helped to drop off the package.

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Alain B.

Published on 16/03/2022 à 09h11 following a purchase from 03/02/2022

ORDER PLACED ASSEMBLED NOTHING TO SAY EVERYTHING IS OK

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Sebastien A.

Published on 15/03/2022 à 13h21 following a purchase from 01/02/2022

Nothing to complain about!

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Catherine H.

Published on 14/03/2022 à 10h42 following a purchase from 01/02/2022

Quality material! Kids and parents are delighted!

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Gerhard F.

Published on 14/03/2022 à 10h23 following a purchase from 28/11/2021

Processing and trampoline are very good. The instructions for assembly are of high quality, but a few small but important points are missing. Since everything has to be very tight, the assembly is strenuous and we needed up to 6 hands at times. Some parts were not 100% accurate. But it was worth it: the trampoline is fun!!!

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Nadege Y.

Published on 12/03/2022 à 22h47 following a purchase from 30/01/2022

Great, the kids are thrilled!!

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Jacques D.

Published on 12/03/2022 à 22h27 following a purchase from 30/01/2022

The tutorials on the France Trampoline website are very well done for ordering without making mistakes. Spare parts conform to the original model and fast delivery.

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