Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

All reviews

Caroline P.

Published on 01/05/2022 à 18h51 following a purchase from 20/03/2022

Hello, the delivery was fast and careful. The trampoline cover is very well designed and seems durable.

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Sylvain N.

Published on 01/05/2022 à 12h25 following a purchase from 20/03/2022

Good quality product. Our son loves it and so do his parents.

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Gîte Les Fontanelles P.

Published on 01/05/2022 à 11h55 following a purchase from 18/03/2022

Perfect!

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Adeline P.

Published on 01/05/2022 à 11h18 following a purchase from 18/03/2022

Very good product. Fits perfectly on a non-branded trampoline.

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Amandine D.

Published on 01/05/2022 à 09h37 following a purchase from 17/03/2022

Order conforms to the description, product of very good quality. Nothing else to buy, just assemble it quite easily and get started.

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Delphine G.

Published on 30/04/2022 à 21h28 following a purchase from 17/03/2022

Climbing dome offered for my daughter's 5th birthday. She was over the moon and so were her friends. They spent the afternoon climbing, playing in the hammock... The products are really of very good quality. You can tell it's solid! Well done

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Mathilde B.

Published on 30/04/2022 à 17h58 following a purchase from 15/03/2022

Excellent after-sales service.

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Oriane D.

Published on 30/04/2022 à 15h43 following a purchase from 20/03/2022

Perfect material and delivery.

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Laurent E.

Published on 30/04/2022 à 13h40 following a purchase from 21/03/2022

Fast and efficient delivery.

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Cedric L.

Published on 30/04/2022 à 12h57 following a purchase from 20/03/2022

Perfect.

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Nicolas V.

Published on 30/04/2022 à 11h16 following a purchase from 20/03/2022

Product conforms and good advice!

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Hélène B.

Published on 30/04/2022 à 10h16 following a purchase from 06/03/2022

Conforming and solid climbing dome, nice colors, the accessories (swing, tent, and hammock) are great, the children love it. 2 climbing holds were broken in the package but were sent back to me without any issues (I hope they will last over time because on the domes we saw second-hand during our research, there were often broken holds). Impeccable delivery, friendly and considerate delivery person. The only downside is the assembly instructions which do not always show the correct overlaps of sticks from one image to another.

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Christian G.

Published on 29/04/2022 à 14h16 following a purchase from 11/03/2022

The received product meets my expectations. The assembly went smoothly with the help of the provided information. The delivery was fast and of good quality.

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Christian J.

Published on 28/04/2022 à 21h36 following a purchase from 18/03/2022

Availability, efficiency, and kindness... What more could you ask for?

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Florian D.

Published on 28/04/2022 à 18h43 following a purchase from 15/03/2022

Top product, order and delivery without problems, everything is clear.

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Nicolas V.

Published on 28/04/2022 à 09h29 following a purchase from 17/03/2022

Quality material, easy installation and shipment followed and in line with my expectations.

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Sophie M.

Published on 27/04/2022 à 21h17 following a purchase from 16/03/2022

The trampoline is sturdy but ends up rusting. We changed the torn net and the bent poles after a few years and some flights. The new net is very resistant (it withstands our cat's climbs at least) and the new stakes (black instead of stainless steel) will hopefully resist rust better. We added cable ties under the foam tubes that have sunk over time on the first model. It remains solid and qualitative but what a price increase in 4 years...

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Bozena D.

Published on 27/04/2022 à 21h13 following a purchase from 14/03/2022

Very serious site, the people on the phone are attentive and give good advice. Despite an ordering mistake on my part and my late complaint, they accepted the exchange for my problem, even offering to cover the return shipping and shipping costs for the new order.

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Thierry C.

Published on 27/04/2022 à 13h47 following a purchase from 14/03/2022

Too bad my order is not exactly the requested item. The received item does not fit easily on the trampoline. When the children jump, the cords come off.

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Stephane W.

Published on 27/04/2022 à 12h50 following a purchase from 12/03/2022

Very good product, however delivery was unacceptable! The delivery person left me alone to carry the 192kg between the gate and my garage, over 50m. I expect an explanation from you on this point.

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Melanie B.

Published on 27/04/2022 à 12h25 following a purchase from 15/03/2022

Very happy with our purchase, good quality material, easy to assemble, super bounce! My gymnast daughter loves it

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Karl D.

Published on 27/04/2022 à 10h55 following a purchase from 17/03/2022

Very good presentation of the products, hassle-free purchase, prompt delivery.

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Cuvillier F.

Published on 27/04/2022 à 09h37 following a purchase from 18/03/2022

Everything went well.

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Marie-Odile D.

Published on 26/04/2022 à 21h43 following a purchase from 15/03/2022

Everything was perfect

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Carole H.

Published on 26/04/2022 à 21h34 following a purchase from 14/03/2022

Quality material, very fast delivery.

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Gilles D.

Published on 26/04/2022 à 20h17 following a purchase from 16/03/2022

Nothing to complain about. Goods in line with the order. Deadlines respected

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Laetitia H.

Published on 26/04/2022 à 11h40 following a purchase from 14/03/2022

Top delivery service. I was contacted to know my availability. The delivery person was super professional. The 3m dome is easy to assemble but you need at least 2 people. It is really great, of good quality and the accessories too (soft swing, hammock, tent). I am really not disappointed to have chosen a dome instead of a swing for my little 6-year-old boy. Thank you France trampoline for offering this product.

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Grégory S.

Published on 26/04/2022 à 11h19 following a purchase from 15/03/2022

Super zip line!

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Margaret D.

Published on 26/04/2022 à 10h22 following a purchase from 11/03/2022

Welcome and advice everything is perfect. We are delighted with our order.

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Alain J.

Published on 26/04/2022 à 09h59 following a purchase from 15/03/2022

My contacts at France trampoline were very professional

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Jennifer S.

Published on 26/04/2022 à 09h20 following a purchase from 06/03/2022

Hello, impossible to install the swing, called customer service today who informed me that some straps are missing. These should be delivered to me by DPD within 15 days. We are waiting. Thank you

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Lionel C.

Published on 25/04/2022 à 19h47 following a purchase from 11/03/2022

Timely and efficient delivery

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Armelle B.

Published on 25/04/2022 à 12h52 following a purchase from 05/03/2022

Perfect

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Frédéric L.

Published on 25/04/2022 à 11h35 following a purchase from 09/03/2022

Delivery as per order and on time. Nothing to report

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Eve G.

Published on 25/04/2022 à 10h44 following a purchase from 12/03/2022

Very good responsiveness from customer service who guided us to the right product. Delivery times respected.

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Marion M.

Published on 24/04/2022 à 21h26 following a purchase from 13/03/2022

Item was described and depicted correctly. Works flawlessly. Fast delivery!

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Annemarie S.

Published on 24/04/2022 à 20h33 following a purchase from 13/03/2022

Very good edge coverage and the size fits perfectly.

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Tina L.

Published on 24/04/2022 à 18h33 following a purchase from 13/03/2022

Super quality! Fast delivery! Very good assembly instructions!

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Marc M.

Published on 24/04/2022 à 11h53 following a purchase from 11/03/2022

Problem-free ordering and very fast delivery to Luxembourg!

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Alain R.

Published on 24/04/2022 à 10h26 following a purchase from 13/03/2022

Product conforms to the description. Fast delivery.

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