Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

All reviews

N
Nicolas H.
Rating: 5 out of 5
following a purchase from 06/05/2021
Very happy with the ninja course I bought. The children are also very happy. A bit expensive, but the quality is definitely there. No regrets, you get your money's worth.
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Daniel M.
Rating: 5 out of 5
following a purchase from 12/04/2021
Good handling after initial difficulties, as the goods were not in stock. Top quality!
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Zineb A.
Rating: 3 out of 5
following a purchase from 05/05/2021
Website is mediocre, many items out of stock! Great trampoline but the delivery was pathetic! I waited 17 days for an order that was supposed to be delivered in 5 days.
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Response from France Trampoline
Hello and thank you for your comment. We apologize for the delivery delay, we will escalate your dissatisfaction to the carrier for improvement. Have a nice day, the France Trampoline team.
F
Florent L.
Rating: 5 out of 5
following a purchase from 23/04/2021
Material quality is TOP and deadlines respected
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Odile T.
Rating: 5 out of 5
following a purchase from 26/04/2021
A shock trampoline! My 15-year-old son, quite tall and sturdy, does flips in it without anything moving. However, expect a long assembly time. Those who want something solid must be prepared to spend time (and money). No regrets at all.
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Jean-paul T.
Rating: 5 out of 5
following a purchase from 18/04/2021
Good
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Danielle R.
Rating: 5 out of 5
following a purchase from 21/04/2021
Nothing to report. Very satisfied
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Rémi B.
Rating: 5 out of 5
following a purchase from 19/04/2021
The provider is very good
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Leopold D.
Rating: 4 out of 5
following a purchase from 02/05/2021
Good service. Some difficulties in assembly.
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Fabien M.
Rating: 5 out of 5
following a purchase from 18/04/2021
Very good product. The only downside is the wait for the product due to restocking.
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Sophie L.
Rating: 5 out of 5
following a purchase from 03/05/2021
Very good telephone reception and quick, clear information provided. Good order tracking by email. Very efficient customer service and attentive. Products received are of very good quality and easy to install. Children and parents delighted!
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Myriam A.
Rating: 3 out of 5
following a purchase from 10/04/2021
Shipping costs more than the ordered item. *** euros for a part worth 25 €. And on top of that, the delivery leaves much to be desired, delay, dropped off carelessly in front of our house, without warning. I am really disappointed.
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Response from France Trampoline
Hello and thank you for your comment. The W leg you ordered is an oversized item for carriers, which incurs additional costs. Furthermore, we are sorry that the delivery did not go smoothly. We will pass the information to the carrier for improvement. Have a nice day, the France Trampoline team.
H
Hélène P.
Rating: 2 out of 5
following a purchase from 08/02/2021
Delivery expected in 4 months is too long
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Response from France Trampoline
Hello and thank you for your comment. We are experiencing supply issues beyond our control on certain references. Please believe that we are doing everything possible to deliver you as soon as possible and to inform you of delivery delays when they occur. Enjoy your Strat'Up 250! Best regards, the France Trampoline team.
S
Stephane R.
Rating: 5 out of 5
following a purchase from 06/05/2021
Fast delivery. Competent commercial service
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Georges L.
Rating: 5 out of 5
following a purchase from 21/04/2021
Completely precise information by phone. The announced deadlines are honored and notified at all stages. The product is of very good quality and the assembly instructions are very clear. I actually assembled the product alone in a short day. I am really fully satisfied with my purchase and the professionalism of your company.
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Alain M.
Rating: 5 out of 5
following a purchase from 12/03/2021
Excellent
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Dominique C.
Rating: 5 out of 5
following a purchase from 05/05/2021
very good quality material.
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Nicolas E.
Rating: 5 out of 5
following a purchase from 06/05/2021
Very satisfied with the zip line as described
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Paola M.
Rating: 5 out of 5
following a purchase from 04/05/2021
Fully satisfied with the product and delivery times. My grandchildren really liked the gift and use it every day. Excellent in every way.
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Dimitri M.
Rating: 3 out of 5
following a purchase from 13/04/2021
Product conforms to my expectations. However, delivery time was extremely long.
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Response from France Trampoline
Hello and thank you for your feedback. At the time of your order, the seat for the zip line was not in stock, as indicated on the product sheet. Upon receipt in our warehouses, we sent it to you without delay. Enjoy your zip line! Have a great day, the France Trampoline team.
C
Christelle C.
Rating: 5 out of 5
following a purchase from 04/05/2021
very good service. Product as described
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Pascal D.
Rating: 5 out of 5
following a purchase from 06/05/2021
I acknowledge that the quality of the product is superb
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Justine S.
Rating: 5 out of 5
following a purchase from 21/04/2021
Perfect thank you
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Sébastien B.
Rating: 5 out of 5
following a purchase from 03/05/2021
I thank France Trampo immensely who, to reward my loyalty, generously offered me the ladder; I highly recommend their products which are very durable over time.
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Pascal D.
Rating: 5 out of 5
following a purchase from 06/05/2021
I acknowledge that the quality of the product is superb
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Virginie M.
Rating: 5 out of 5
following a purchase from 04/05/2021
Fast delivery. Very good material, excellent quality. Easy installation for the Ninja Max pack. For the installation of the zip line, I advise future buyers to be several to pull on the cable to tighten it, or buy the accessory offered on the site, because with 2 people (man/woman) it was laborious to get it well tightened. My wires are bursting, especially with the zip line.
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Flavien C.
Rating: 5 out of 5
following a purchase from 20/04/2021
Very professional and quality material
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Christophe S.
Rating: 5 out of 5
following a purchase from 01/05/2021
Perfect
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Pascale C.
Rating: 5 out of 5
following a purchase from 20/04/2021
Really happy with my purchase Corresponds to my son’s expectations
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Christelle P.
Rating: 5 out of 5
following a purchase from 10/04/2021
Quality product that lasts over time
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Jennifer R.
Rating: 5 out of 5
following a purchase from 03/05/2021
Good product. Fast delivery.
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Anaïs F.
Rating: 5 out of 5
following a purchase from 04/05/2021
Very fast shipping and quality material. I recommend 👍
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Nancy A.
Rating: 5 out of 5
following a purchase from 21/04/2021
Very good customer service
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Nicolas F.
Rating: 4 out of 5
following a purchase from 05/05/2021
Good advice, fast shipping, however many products are out of stock
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Nicolas P.
Rating: 5 out of 5
following a purchase from 23/04/2021
Very good product
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Yann D.
Rating: 5 out of 5
following a purchase from 01/05/2021
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Lydie D.
Rating: 5 out of 5
following a purchase from 17/04/2021
Quality product. Fair price. Competent service.
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Margit P.
Rating: 5 out of 5
following a purchase from 28/04/2021
Top quality!
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David T.
Rating: 4 out of 5
following a purchase from 22/04/2021
Good quality product with relatively simple instructions for assembly.
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Murielle T.
Rating: 5 out of 5
following a purchase from 15/04/2021
I chose your site among others for your quality of service and follow-up. Easy and more human phone contact than by email. I recommend you to my friends.
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