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P
Rating: 5 out of 5
Quality of products, follow-up and delivery. Flawless process!
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 062 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
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M
Rating: 5 out of 5
Quality customer service. France trampoline has always responded to our requests quickly and they are very professional.
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D
Rating: 5 out of 5
Very good quality, good assembly instructions.
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A
Rating: 5 out of 5
Great 👍 exactly what we were looking for, a real simple zip line
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C
Rating: 4 out of 5
Order placed quickly.
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A
Rating: 1 out of 5
The cover was delivered without the springs.
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Response from France Trampoline
Madam, Sir, We have taken your comment regarding the purchase of a jumping mat into account. Your order containing only one item, it is this one that was delivered to you. The springs, as displayed on the various product sheets in bold and underlined, are sold separately. We are sorry that you did not see this information before ordering. Please do not hesitate to contact customer service if you wish to benefit from a commercial gesture on shipping costs. Best regards, The France Trampoline team
P
Rating: 5 out of 5
MATERIAL AND DELIVERY COMPLIANT
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R
Rating: 5 out of 5
Good description, helpful, fast delivery
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S
Rating: 5 out of 5
The climbing dome is an absolute hit. Our kids love it, and all the neighborhood kids do too :-). I would buy it again anytime.
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S
Rating: 5 out of 5
Everything worked perfectly - the homepage is absolutely clearly structured and the entire ordering process went excellently. The delivery was super punctual and careful
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M
Rating: 4 out of 5
The service and delivery were perfect. The difficulty came later, with the assembly. Very difficult to assemble.
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V
Rating: 5 out of 5
Nothing to say
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T
Rating: 5 out of 5
Good products, cleanly processed, accessible customer service, delays can occur
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B
Rating: 5 out of 5
Quality of products is there, responsive after-sales service, attentive and very professional, I am satisfied with my purchases on this site.
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S
Rating: 5 out of 5
Very good! Very satisfied, the kids too
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P
Rating: 5 out of 5
The site is very educational for choosing spare parts suitable for the trampoline model to be renovated. Fast delivery.
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S
Rating: 5 out of 5
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B
Rating: 5 out of 5
NOT YET ASSEMBLED. We put the old one, a bit damaged, and we will probably wait to set up the new one...
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C
Rating: 3 out of 5
I bought a new protective net for my trampoline purchased 15 years ago. I was very disappointed with the quality of this product compared to the net I had, which was obviously purchased from you. The zipper is of a single length without a return and not reinforced, the thickness of the mesh of the net is considerably reduced. The old net must weigh double that of the new one. It's a shame to reduce costs and compromise quality. I will hesitate to recommend France trampoline now.
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I
Rating: 5 out of 5
Website makes ordering easy. Super fast delivery. Good packaging.
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C
Rating: 5 out of 5
Order shipped quickly. Easy to install, need a ratchet strap for tension. Detailed documentation, quality material. I had the choice between France Trampoline and a Chinese site, even if it is also made in China, it is of good quality. And it supports a Bordeaux company, let's buy French when possible.
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C
Rating: 5 out of 5
Very good product. During delivery, the boxes arrived torn but customer service reacted very quickly and the trampoline came back in very good condition.
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M
Rating: 5 out of 5
Order conforms, everything is great, I recommend
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J
Rating: 5 out of 5
I ordered a goal wall for the trampoline and am completely satisfied! The ordering process was straightforward, the delivery was fast and reliable. The quality of the goal wall is top - stable, well-made and perfect for playing in the garden. All in all, a clear A! Highly recommended!
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V
Rating: 4 out of 5
Be careful with the assembly instructions which sometimes lack precision (for the climbing dome)
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H
Rating: 4 out of 5
Hello, everything is good, I would buy from you again
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M
Rating: 5 out of 5
Efficient feedback and quick order dispatch. All material is okay!
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C
Rating: 5 out of 5
Fast and efficient. Following a question by email, the service called me back very quickly.
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F
Rating: 5 out of 5
Perfect. Responsive, attentive, and parts always available to bring the trampoline back to life. Both kids and adults are delighted.
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M
Rating: 4 out of 5
Bbbb
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E
Rating: 5 out of 5
Very wide choice of spare parts
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I
Rating: 2 out of 5
It's the right size but my trampoline is green (wowhh390) and I received a net with blue, so once installed, the colors are mismatched. Too bad
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N
Rating: 5 out of 5
Perfect
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I
Rating: 5 out of 5
Efficient site, offering choice and a quick and competent after-sales service. Top notch!
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B
Rating: 4 out of 5
Very good products, very satisfied, just the delivery time was very long
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E
Rating: 5 out of 5
Impeccable, conforms to the description
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C
Rating: 5 out of 5
We found a large trampoline mat well suited. Fast delivery and good product. Thank you
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A
Rating: 4 out of 5
THE ATTENTION HAS BEEN VERY GOOD, THE MATERIAL SEEMS TO BE OF GOOD QUALITY. MY OPINION IS THAT THE ASSEMBLY INSTRUCTIONS COULD BE IMPROVED, BUT OVERALL I AM VERY SATISFIED WITH THE PURCHASE. I WILL BUY AGAIN IF I NEED MORE THINGS.
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N
Rating: 5 out of 5
Reliability and professionalism
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Y
Rating: 5 out of 5
Good phone advice and therefore product in line with my needs.
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