Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 073 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

All reviews

C
Christian C.
Rating: 5 out of 5
following a purchase from 17/04/2020
this kit is very complete, easy to install! simply perfect.
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Nathalie D.
Rating: 4 out of 5
following a purchase from 14/04/2020
Good product and serious.
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R
Romain B.
Rating: 5 out of 5
following a purchase from 05/04/2020
Excellent service and follow-up during a complex COVID-19 period. Kudos for your professionalism that allowed our daughter to enjoy her confinement.
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Saniye H.
Rating: 5 out of 5
following a purchase from 10/04/2020
very good product
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Sophie V.
Rating: 5 out of 5
following a purchase from 04/04/2020
Very good service and excellent advice
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Alexis R.
Rating: 4 out of 5
following a purchase from 10/04/2020
Quick and precise response to my email
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Anke E.
Rating: 5 out of 5
following a purchase from 10/04/2020
Very good service😀!
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R
Rodrigo A.
Rating: 4 out of 5
following a purchase from 17/04/2020
Order: perfect Delivery: average. They used a carrier with limited availability and solutions for the delivery truck. Very friendly delivery person and in the end everything went well. Product quality: Very satisfied, a small defect after a few months, but the customer service is very efficient.
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C
Christophe L.
Rating: 5 out of 5
following a purchase from 12/04/2020
Hello, Second order placed with France Trampoline, the first for a large trampoline several years ago and I take this opportunity to say that I am very satisfied. Second order for carabiners and once again satisfied.
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F
Franck B.
Rating: 5 out of 5
following a purchase from 18/04/2020
Order compliant, fast delivery, very good product. Thank you.
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P
Pascal H.
Rating: 5 out of 5
following a purchase from 06/04/2020
Everything went perfectly
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K
Kim S.
Rating: 5 out of 5
following a purchase from 04/04/2020
Exactly what I wanted!
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B
Bernard V.
Rating: 5 out of 5
following a purchase from 16/04/2020
Very good quality, solid and reliable
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Olivier M.
Rating: 5 out of 5
following a purchase from 18/04/2020
Speed of shipping and quality of material
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Patricia A.
Rating: 5 out of 5
following a purchase from 11/04/2020
Great
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Charlotte D.
Rating: 5 out of 5
following a purchase from 16/04/2020
Very professional, happy with my purchase
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Isabelle A.
Rating: 5 out of 5
following a purchase from 04/04/2020
Perfect! Fast order and delivery.
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M
Magalie L.
Rating: 5 out of 5
following a purchase from 15/04/2020
Quality product, very fast delivery despite COVID-19
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C
Celine P.
Rating: 5 out of 5
following a purchase from 08/04/2020
Very good
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H
Helene L.
Rating: 5 out of 5
following a purchase from 11/04/2020
Very good site: trampoline of very good quality. Customer service very available. Delivered quickly despite the confinement.
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Magali B.
Rating: 5 out of 5
following a purchase from 27/03/2020
Delivery on time, very good quality material, I recommend
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Sebastien V.
Rating: 4 out of 5
following a purchase from 30/03/2020
Order compliant. Good product and fast delivery
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H
Hartmut K.
Rating: 5 out of 5
following a purchase from 16/04/2020
Very good
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V
Veronique D.
Rating: 5 out of 5
following a purchase from 05/04/2020
Perfect item, deadlines respected despite Covid-19.
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D
Didier B.
Rating: 4 out of 5
following a purchase from 07/04/2020
Meets expectations in every way.
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F
Fabien H.
Rating: 2 out of 5
following a purchase from 13/04/2020
Almost 2 months to get springs seems a bit long to me (not helped by Chronopost, 11 days to deliver.....) I can understand regarding COVID-19 but I think you should also be more vigilant about managing your stock.
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Response from France Trampoline
Hello, and first of all thank you for taking the time to leave us a comment. Indeed, as you pointed out, the recent events related to COVID-19 have greatly impacted our restocking, order preparation, and delivery schedules, due to reduced staff and absences for childcare. However, the situation has now returned to normal and we ask you to accept our apologies for these indeed abnormally long delays. The France Trampoline team
A
Aurelie G.
Rating: 4 out of 5
following a purchase from 29/02/2020
Very long delivery times...
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Sylvain F.
Rating: 5 out of 5
following a purchase from 16/04/2020
Order received very, very quickly, well packaged. The product is perfect and brings joy to the children.
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Christophe T.
Rating: 5 out of 5
following a purchase from 04/04/2020
A quick reception of the order despite the confinement measures. Perfect communication to explain the delay. In the end, the delivery was made before the scheduled date.
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Karin B.
Rating: 5 out of 5
following a purchase from 15/04/2020
Simply everything is top
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Corinne T.
Rating: 4 out of 5
following a purchase from 14/04/2020
Consistent quality, for consumables, pay attention to the measurements that have evolved since the launch of the products (our trampoline must be about fifteen years old)
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Isabelle M.
Rating: 5 out of 5
following a purchase from 03/04/2020
Everything is perfect, thank you again!
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Isoline D.
Rating: 5 out of 5
following a purchase from 11/04/2020
Perfect. Product conforms and fast delivery.
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Caroline D.
Rating: 5 out of 5
following a purchase from 25/03/2020
We are delighted with our purchase during the confinement period: fast delivery and good explanation for assembly. The oval model is ideal for our small garden! A big thank you to France Trampoline!
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L
Laurent G.
Rating: 5 out of 5
following a purchase from 15/04/2020
Always perfect.
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D
Diego S.
Rating: 5 out of 5
following a purchase from 09/04/2020
Good quality carpet, extremely appreciated the availability of all spare parts, well done!
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Xavier G.
Rating: 5 out of 5
following a purchase from 13/04/2020
Great site. They contact you by email to make sure of your order to send the right product, and that's great!!!
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Stephanie V.
Rating: 5 out of 5
following a purchase from 09/04/2020
Simply perfect! Very professional.
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J
Juan Luis G.
Rating: 4 out of 5
following a purchase from 14/04/2020
Perfect material and excellent quality Acceptable delivery time Customer service... was not as expected, I simply made an inquiry to know how long the order would take (which by the way arrived on the expected date) and the person who attended me neither gave me any response nor knew how to empathize with me, it was like calling a customer service number of a telephone company
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S
Sophie P.
Rating: 4 out of 5
following a purchase from 13/04/2020
Fast delivery. Product meets my needs.
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