France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
All reviews
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Anthony P.
Rating: 3 out of 5
following a purchase from 19/03/2020
An order placed before confinement with a very long delivery time, over 6 weeks... The delivery arrives and there is an error on the order.... Had to wait an extra week...
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Response from France Trampoline
Hello, and first of all thank you for taking the time to leave us a comment. Indeed, as you pointed out, the recent events related to Covid-19 have greatly impacted our restocking, order preparation, and delivery schedules due to reduced staff and absences for childcare. However, this does not justify the error that occurred on your order: even if the situation has now returned to normal, we ask you to accept our apologies for these indeed abnormally long delays but also particularly for the preparation error on your order. The France Trampoline team.
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Christelle G.
Rating: 5 out of 5
following a purchase from 01/04/2020
Very professional and friendly on the phone. The product is top-notch. Very satisfied to have my purchase from France trampoline.
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Frédérique B.
Rating: 5 out of 5
following a purchase from 16/04/2020
Effective advice, fast delivery.
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Hakima M.
Rating: 5 out of 5
following a purchase from 01/04/2020
Impeccable!!
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Patrick G.
Rating: 4 out of 5
following a purchase from 06/04/2020
Very good.
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Damien L.
Rating: 5 out of 5
following a purchase from 17/03/2020
We are extremely happy with the trampoline which is sturdy and of good quality. The only downside is the assembly: I indeed had to re-drill several holes (T-junctions) to allow the assembly of the trampoline.
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Stéphanie H.
Rating: 5 out of 5
following a purchase from 27/03/2020
Very good telephone reception and order received quickly despite the confinement circumstances.
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Stéphanie V.
Rating: 5 out of 5
following a purchase from 12/04/2020
Fast and careful delivery
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Sandrine B.
Rating: 5 out of 5
following a purchase from 30/03/2020
Excellent product, delivery date respected. I recommend this company
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Francis C.
Rating: 5 out of 5
following a purchase from 17/03/2020
Delivery on time by a professional carrier. Note that this delivery took place during the lockdown, which was all the more appreciated by the carrier!
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Florent E.
Rating: 4 out of 5
following a purchase from 13/04/2020
The net is too juicy, impossible to close.
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Michael H.
Rating: 5 out of 5
following a purchase from 26/03/2020
Super oval trampoline and of very good quality. The jumping mat is great... My son is delighted!!
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Alexandre B.
Rating: 5 out of 5
following a purchase from 07/04/2020
Excellent product, delivery times respected. I recommend.
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Julie R.
Rating: 5 out of 5
following a purchase from 14/04/2020
Very good service, fast. Phone service very helpful.
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Olivier O.
Rating: 4 out of 5
following a purchase from 25/02/2020
Good product despite a quick issue with the jumping mat that was quickly replaced via customer service. To recommend.
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Sandra G.
Rating: 5 out of 5
following a purchase from 03/04/2020
Trampoline of excellent quality that delights the children, I recommend this product!!
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Nadège D.
Rating: 5 out of 5
following a purchase from 07/04/2020
Very clear and precise site. After my online order, a salesperson even contacted me by email to make sure I hadn't made a mistake on the sizes 👍🏻 And the item received was perfect. I highly recommend
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Michel B.
Rating: 5 out of 5
following a purchase from 14/04/2020
Well guided to choose the appropriate model. Precise follow-up on delivery and upon arrival, the quality product expected. Serious site.
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Bruno R.
Rating: 5 out of 5
following a purchase from 19/03/2020
Excellent
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Jerome B.
Rating: 5 out of 5
following a purchase from 07/04/2020
Very good information before and after the sale with follow-up customer service after broken parts during assembly. Commercial services and customer service are top-notch.
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Alice L.
Rating: 5 out of 5
following a purchase from 08/04/2020
Perfect advice, top purchase, I recommend.
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Chantal S.
Rating: 5 out of 5
following a purchase from 31/03/2020
Trampoline in accordance with the presentation seen on the internet and delivery within the announced deadlines.
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Romain R.
Rating: 4 out of 5
following a purchase from 13/04/2020
Good
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Marie-france S.
Rating: 5 out of 5
following a purchase from 12/04/2020
Product fully corresponds to the description.
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Lydie G.
Rating: 5 out of 5
following a purchase from 05/04/2020
Perfect, very good quality
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Francois F.
Rating: 5 out of 5
following a purchase from 06/04/2020
Nothing to report. Perfect!!
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Virginie I.
Rating: 5 out of 5
following a purchase from 05/04/2020
Very serious. I received a call the day after my order to ensure that it was the correct reference before shipping to avoid unnecessary returns. Product of very good quality.
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Alain F.
Rating: 5 out of 5
following a purchase from 03/04/2020
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Kheira L.
Rating: 5 out of 5
following a purchase from 09/04/2020
Super trampoline and super delivery service! Best regards. Mrs. Lahcen Kheïra.
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Edith J.
Rating: 5 out of 5
following a purchase from 06/04/2020
No problem.
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Jean-françois B.
Rating: 5 out of 5
following a purchase from 07/04/2020
fast and reliable, good quality
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Jérôme C.
Rating: 5 out of 5
following a purchase from 07/04/2020
Perfect
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Laurent C.
Rating: 5 out of 5
following a purchase from 03/04/2020
Very good service, I was surprised that they called me after my order to make sure I hadn't made a mistake. Thank you again
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Maxime D.
Rating: 5 out of 5
following a purchase from 02/04/2020
A very good after-sales service
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Alain S.
Rating: 5 out of 5
following a purchase from 08/04/2020
Very satisfied
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Franck W.
Rating: 2 out of 5
following a purchase from 07/04/2020
Hello, Delivery was perfect. Product quality: Disappointed, the net is much thinner than the one we bought in 2012, the design of the net has regressed, the old one was much more finished and much sturdier but the most alarming thing is the strap fixings which for some broke within the first 24 hours when jumping on the trampoline, they do not hold, the fixing of 20212 was far superior in efficiency and quality. VERY disappointed.. The opening is very narrow, it is really not easy to get out, it is very poorly designed. I am very surprised because in 2012 the net was impeccable, it lasted 8 years without being disassembled even once. I do not understand your new policy, what is the objective that the net does not hold and that we buy one quickly, I do not understand, I who have been advertising for you since 2012???? I will have to replace all the plastic hooks that attach to the springs, I recovered the old ones from the old net but it is not very professional on your part. If you want quality, you buy French but unfortunately that is no longer the case. If you have any questions, I remain available.
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Response from France Trampoline
Hello, and first of all thank you for taking the time to leave us this detailed comment. Regarding the new zip opening, we had to adapt our products to the new safety standards in force which now prohibit
R
Richard S.
Rating: 5 out of 5
following a purchase from 07/04/2020
Very good responsiveness following a problem with the trampoline cover
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Aravinthan S.
Rating: 4 out of 5
following a purchase from 12/04/2020
Zip line meets expectations and is of good quality. It makes my daughters happy. The instructions are quite complete but there is one important detail missing in my opinion: what do we do with the return of the line once we go around the tree? Should we cut the remaining length? I opted for a loop to pass the line back through the clamps towards the arrival tree.
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Marine M.
Rating: 5 out of 5
following a purchase from 11/04/2020
Fast delivery, product as described and easy to assemble and especially of good quality. Thank you
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Aurélie Y.
Rating: 5 out of 5
following a purchase from 08/04/2020
Very good quality, we are satisfied with our purchase and the quality of service.
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