Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 075 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

All reviews

K
Katja F.
Rating: 5 out of 5
following a purchase from 21/07/2019
Everyone is super happy. Ordering. Customer service. Transport everything top-notch
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Annick P.
Rating: 3 out of 5
following a purchase from 04/07/2019
I bought a trampoline cover that unfortunately cost me 4 times its price. Indeed, upon arrival of the product, I had the unpleasant surprise of having to pay additional fees (in addition to customs fees) even though the DHL transport fees were already exorbitant ***€ (2 times the price of the product)
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Clementine L.
Rating: 4 out of 5
following a purchase from 09/07/2019
Good. But the assembly instructions for the trampoline could be more detailed
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Stéphane T.
Rating: 5 out of 5
following a purchase from 08/07/2019
Very satisfied with the customer service and the phone assistance provided during our order as well as during the installation of the equipment.
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Béatrice F.
Rating: 5 out of 5
following a purchase from 07/07/2019
Perfect for my spare parts order.
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C
Christine C.
Rating: 5 out of 5
following a purchase from 06/07/2019
France Trampoline Service very fast. The site is quite clear. Many explanatory videos for the assemblies: effective!!! Regarding the purchase of spare parts, it would be interesting if you could make suggestions for parts to check if they need replacement.
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A
Anne H.
Rating: 4 out of 5
following a purchase from 05/07/2019
The delivery service could be improved: the provider refuses to drop off packages if the location is not directly accessible with their transport vehicle....... fortunately, the neighbors are understanding...
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Eva V.
Rating: 5 out of 5
following a purchase from 07/07/2019
It is a trampoline of very good quality, both in structure and in elasticity materials, it fully meets the expectations of a domestic trampoline... totally recommended.
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M
Martine A.
Rating: 4 out of 5
following a purchase from 04/07/2019
Good product easily assembled. The delivery went smoothly.
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M
Maud T.
Rating: 5 out of 5
following a purchase from 08/07/2019
Very satisfied with the site, the choice, the delivery, and the product received.
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Frédéric K.
Rating: 5 out of 5
following a purchase from 08/07/2019
Good product, well-organized delivery, I recommend
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Jean-louis L.
Rating: 5 out of 5
following a purchase from 08/07/2019
Good commercial service and good contact
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Martine L.
Rating: 5 out of 5
following a purchase from 04/07/2019
very good
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Chrystelle P.
Rating: 5 out of 5
following a purchase from 06/07/2019
excellent review, the response time is very fast (answers to questions, delivery...) the staff is very friendly
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Bernard C.
Rating: 5 out of 5
following a purchase from 08/07/2019
We bought a zip line that brings joy to our grandchildren and their friends. So far, great!!!
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C
Catherine L.
Rating: 5 out of 5
following a purchase from 08/07/2019
PRODUCT RECEIVED ON TIME AND IN LINE WITH MY WISHES
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D
Delph R.
Rating: 5 out of 5
following a purchase from 08/07/2019
I am very satisfied with my order regarding my trampoline. Friendly and professional phone reception. Delivery received 3 days after ordering. Well packaged good product. I recommend
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M
Monique P.
Rating: 5 out of 5
following a purchase from 07/07/2019
very good
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Nelly L.
Rating: 4 out of 5
following a purchase from 04/07/2019
The net is said to be universal but only for trampolines purchased from you. Some difficulties in installing the net.
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C
Cyrik F.
Rating: 4 out of 5
following a purchase from 05/07/2019
Nothing to complain about
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Alric L.
Rating: 4 out of 5
following a purchase from 06/07/2019
Some sewing defects on the top of the safety net support poles. Assembly instructions a bit light. Otherwise, very good product
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Mathilde G.
Rating: 4 out of 5
following a purchase from 07/07/2019
Fast
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Delphine T.
Rating: 4 out of 5
following a purchase from 07/07/2019
Good
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Sebastien P.
Rating: 5 out of 5
following a purchase from 26/06/2019
Qualitative product corresponding to my search. Fast delivery time.
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D
Dominique B.
Rating: 5 out of 5
following a purchase from 06/07/2019
Tent set up on a 3.65m trampoline from ***. Despite a rather light assembly guide, it is quite easy to set up, you just need to know how to use your hands and your head. Quality tent, easily foldable in case of strong winds without having to dismantle everything. I highly recommend, very good value for money!
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H
Haimo G.
Rating: 5 out of 5
following a purchase from 01/07/2019
very good products, sturdy, well-finished, and compliant with the information provided on the site. Issues during delivery that delayed the receipt of all ordered products, but France Trampoline was able to be responsive and manage the problem to find an appropriate solution.
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D
David P.
Rating: 5 out of 5
following a purchase from 06/07/2019
Product delivered on time and seems of better quality than the previous one. Very satisfied
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Julien W.
Rating: 3 out of 5
following a purchase from 07/07/2019
A broken plastic part in the box which was not damaged.
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Magalie M.
Rating: 4 out of 5
following a purchase from 07/07/2019
Compliant
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Frédéric Z.
Rating: 5 out of 5
following a purchase from 07/07/2019
Very good trampoline of better quality compared to other brands, the price is reasonable, I recommend the site
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C
Christian A.
Rating: 4 out of 5
following a purchase from 21/06/2019
Good
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C
Celle P.
Rating: 5 out of 5
following a purchase from 04/07/2019
Packaging OK. Deadline respected, no issues
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C
Cyrille M.
Rating: 4 out of 5
following a purchase from 05/07/2019
Fast delivery, quality product
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F
Fabrice B.
Rating: 4 out of 5
following a purchase from 15/06/2019
I find it unfortunate to wait so long for normal wear parts for a trampoline.
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D
Daniel T.
Rating: 5 out of 5
following a purchase from 17/06/2019
Very satisfied with the customer service
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Patricia F.
Rating: 4 out of 5
following a purchase from 03/07/2019
everything was perfect, order received as expected, very good delivery person, perfect product I recommend, you can place an order without worry
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L
Ludovic L.
Rating: 5 out of 5
following a purchase from 25/06/2019
very good
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D
Delphine B.
Rating: 5 out of 5
following a purchase from 28/06/2019
Products meet our expectations. The hooks could be made of a stronger material
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B
Bernard B.
Rating: 5 out of 5
following a purchase from 02/07/2019
Always very satisfied with France Trampoline: quality material; availability of spare parts (yes, when it's used by dynamic teenagers... maintenance must be considered!!!)
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B
Bruno C.
Rating: 4 out of 5
following a purchase from 03/06/2019
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