Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 075 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

All reviews

B
Bruno R.
Rating: 5 out of 5
following a purchase from 18/07/2019
OK fast delivery
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Nathalie L.
Rating: 5 out of 5
following a purchase from 17/07/2019
Bravo for the remarkable after-sales service! One can really trust your company, in case of a problem (despite the quality of the products, it can happen) the necessary is done quickly and efficiently. We appreciated it a lot!
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Prema A.
Rating: 5 out of 5
following a purchase from 17/07/2019
Good, nothing to report.
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Sylvie G.
Rating: 5 out of 5
following a purchase from 17/07/2019
Fast, well packaged
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Regis J.
Rating: 5 out of 5
following a purchase from 21/06/2019
Product corresponding to expectations, very good quality, the manual could have been provided in the package as it was not obvious where to download it from the order form. The phone assistance was very helpful.
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C
Charlotte G.
Rating: 5 out of 5
following a purchase from 14/07/2019
Having already ordered several times, I ordered again. The products arrive quickly in terms of delivery and are very well packaged, the tent on the trampoline is amazing, as well as all the game accessories that can be put on it. I would recommend.
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B
Bernard S.
Rating: 3 out of 5
following a purchase from 14/07/2019
The delivery person is not good!
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D
Didier B.
Rating: 5 out of 5
following a purchase from 15/07/2019
Fast delivery, top product.
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Nicolas L.
Rating: 5 out of 5
following a purchase from 16/07/2019
Very good quality trampoline, we are having a blast, both kids and adults!
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Alain J.
Rating: 5 out of 5
following a purchase from 13/07/2019
Quality product service and respect for delivery times.
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C
Catherine G.
Rating: 5 out of 5
following a purchase from 16/07/2019
Assembly of the legs a bit difficult, we had to use a hammer to fit the pieces and the screwing of the poles to the legs was long as it was not very easy to access
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Pascal P.
Rating: 4 out of 5
following a purchase from 16/07/2019
Product conforms to my request. However, I found the delivery by relay parcel very long
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Marina C.
Rating: 5 out of 5
following a purchase from 15/07/2019
*****
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Thomas B.
Rating: 4 out of 5
following a purchase from 25/07/2019
Consultation, ordering, and setup flawless, we are very satisfied. One point deduction for the delivery, which took 1-2 days longer through "Wunschtermin.de" and since the driver did not notify the shipment 30 minutes in advance by phone as agreed, we happened to be home. Otherwise, great trampoline and flawless processing
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Nicolas C.
Rating: 5 out of 5
following a purchase from 16/07/2019
Very good product
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Benoit G.
Rating: 4 out of 5
following a purchase from 16/07/2019
No problems and fast delivery.
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M
M L.
Rating: 3 out of 5
following a purchase from 05/07/2019
my order was left 'pending' because 1 of the products was unavailable, and I had to contact customer service to be delivered the other products
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Carole I.
Rating: 5 out of 5
following a purchase from 16/07/2019
Efficient assistance and advice by phone
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E
Evelyne L.
Rating: 5 out of 5
following a purchase from 15/07/2019
We already bought a trampoline in 2018 and were satisfied and we just bought the Ninja course. One of the elements did not seem very well finished and we sent photos to customer service who immediately sent us a replacement item without any problem.
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F
Fabrice P.
Rating: 5 out of 5
following a purchase from 14/07/2019
Simple and responsive.
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Jean-louis M.
Rating: 5 out of 5
following a purchase from 15/07/2019
very good quality weighting bag
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Y
Yves L.
Rating: 5 out of 5
following a purchase from 12/07/2019
very good service from this company even after returning an item due to my size error
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Jocelyne R.
Rating: 5 out of 5
following a purchase from 19/06/2019
Speed of delivery. Great responsiveness to questions asked by email
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Marie-jeanne P.
Rating: 5 out of 5
following a purchase from 12/07/2019
Very good welcome and after-sales service as well. I had a size issue with the net and it was quickly replaced ...
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Nicolas R.
Rating: 4 out of 5
following a purchase from 15/07/2019
Very good material at first glance. Easy to assemble. The only downside regarding an accessory ordered additionally, the anchoring kit... one of the 4 straps came loose as soon as it was set up while the other 3 were perfect... surely a mistake on my part. Very good service, I highly recommend
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Florence G.
Rating: 5 out of 5
following a purchase from 13/07/2019
Delivery without problems, quality trampoline. To see over time but for now everything is perfect
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Anke K.
Rating: 5 out of 5
following a purchase from 25/07/2019
The telephone assistance and advice were very helpful!! We were able to set up the cable car well afterwards! A setup manual in German would be helpful! Otherwise everything is great!
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Sylvain V.
Rating: 5 out of 5
following a purchase from 14/07/2019
Very fast delivery
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Jérôme R.
Rating: 5 out of 5
following a purchase from 15/07/2019
Good site
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R
Renata R.
Rating: 3 out of 5
following a purchase from 14/07/2019
The trampoline expected between 2/5 working days arrived in 12 days. Communication was poor. The carrier had a significant issue, France Trampoline was not proactive in finding a solution. Otherwise, the product is very good: expect more than 15 days for delivery
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M
Michela D.
Rating: 5 out of 5
following a purchase from 15/07/2019
Excellent product, fast deliveries.. Very kind staff to clarify any doubts before purchase.. Super satisfied..
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G
Gilles D.
Rating: 4 out of 5
following a purchase from 14/07/2019
Colissimo scheduled for Monday informed the evening that it would only pass the next day
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Nicolas Z.
Rating: 5 out of 5
following a purchase from 11/07/2019
Order confirmed as expected and brings joy to both young and old
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Nathalie B.
Rating: 5 out of 5
following a purchase from 01/07/2019
We are very satisfied with our purchase! Our trampoline was delivered to Belgium very quickly and in good condition. It is of EXCELLENT quality! Highly recommend!! Thank you
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N
Nadine E.
Rating: 5 out of 5
following a purchase from 28/07/2019
very inexpensive and faster shipping
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Bertrand D.
Rating: 5 out of 5
following a purchase from 08/07/2019
I was looking for a zip line. I found a very good product at France Trampoline, easy to install and safe for children.
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Gerard B.
Rating: 5 out of 5
following a purchase from 28/06/2019
Excellent service. I had made a mistake in the dimension to order, and I had 2 interlocutors on the phone, both very friendly and very competent. I am very satisfied.
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M
Marie P.
Rating: 4 out of 5
following a purchase from 14/07/2019
Product as described and fast delivery
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Alexandra M.
Rating: 5 out of 5
following a purchase from 14/07/2019
Perfectly in accordance with the order
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L
Laurence E.
Rating: 4 out of 5
following a purchase from 14/07/2019
very good
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