France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
All reviews
C
Catherine B.
Rating: 5 out of 5
following a purchase from 06/08/2018
Fast delivery on appointment. The trampoline seems solid and of quality; the assembly instructions are clear, the installation of the springs in particular requires strength but it can be done. My 4-year-old granddaughter is delighted! Satisfied with my choice.
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Sébastien R.
Rating: 5 out of 5
following a purchase from 07/08/2018
Great! Very fast my package arrived well, I am really happy.
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Eloïse J.
Rating: 5 out of 5
following a purchase from 06/08/2018
Apart from a last-minute change of delivery day, the deadlines were respected and the delivery person was very friendly! The product is absolutely perfect, meets my expectations, easy to install and my children love it!
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F
Fanny M.
Rating: 5 out of 5
following a purchase from 02/08/2018
Trampoline of very good quality at a very reasonable price
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Philippe W.
Rating: 4 out of 5
following a purchase from 08/08/2018
good service
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Marie Claire M.
Rating: 3 out of 5
following a purchase from 05/08/2018
Too bad the product met expectations only issue delivery longer than expected, and since we were on vacation we could hardly enjoy the trampoline that the grandparents had bought
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Response from France Trampoline
Hello, Thank you for your comment. Although the delivery of your trampoline did take place within 5 working days after shipment as announced on the site, we are sorry that this delay did not bring you complete satisfaction and understand your disappointment at not being able to enjoy your trampoline as planned. We apologize for this inconvenience and remain at your disposal for any questions. The France Trampoline team
S
Silvia O.
Rating: 4 out of 5
following a purchase from 05/08/2018
Good product and very efficient shipping service
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Jean C.
Rating: 5 out of 5
following a purchase from 05/08/2018
very good service I recommend for the seriousness: phone call before order confirmation.
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Christian R.
Rating: 5 out of 5
following a purchase from 07/08/2018
Perfect
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Nathalie B.
Rating: 4 out of 5
following a purchase from 25/07/2018
Meh, At the time of my order, the basketball hoop offered as a gift did not get validated. I had an online advisor just after who told me she would add it to the delivery pallet, but that was not done. It's a bit meh.
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H
Helene V.
Rating: 5 out of 5
following a purchase from 23/07/2018
Very well guided in my choice by phone.
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Aurelie H.
Rating: 5 out of 5
following a purchase from 05/08/2018
Easy order, a lot of details on the product characteristics on the website. Free and very fast delivery by carrier. Upon receipt: very nice product.
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Thomas L.
Rating: 5 out of 5
following a purchase from 21/08/2018
Great, fast service....class, we are very satisfied with the quality of the jumping mat.
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Guénia B.
Rating: 4 out of 5
following a purchase from 30/07/2018
Fast delivery and good product. The delivery by the carrier was tedious, I do not recommend DPD. Then the product is okay, except that for a 80 spring jump mat ordered, the one we received has 81 rings!! this is not very disturbing in itself, but it creates a wrinkled area at that spot. Not very aesthetic. I order from France trampoline to be sure of the quality, but I see that low-cost is present everywhere. Too bad
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Eddy B.
Rating: 5 out of 5
following a purchase from 06/08/2018
Top material, delivery with appointment without any problem. I recommend
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Angelique R.
Rating: 5 out of 5
following a purchase from 04/08/2018
Very happy
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Patricia S.
Rating: 5 out of 5
following a purchase from 01/08/2018
the requested service was perfectly provided
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Thomas S.
Rating: 5 out of 5
following a purchase from 06/08/2018
Good assembly guide however requires strength for assembly. Dismantling may also have some difficulties. Lacks a description of the assembly of the cover.
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A
Aline L.
Rating: 4 out of 5
following a purchase from 06/08/2018
Very good product
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Pauline F.
Rating: 4 out of 5
following a purchase from 04/08/2018
Very good product but difficult to assemble
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Olivier R.
Rating: 4 out of 5
following a purchase from 29/07/2018
Correct packaging and easy assembly provided there are 2 adults. Sturdy material, good safety. Be sure to have a protective cover in case of discontinuity of use (leaf accumulation).
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E
Eric F.
Rating: 5 out of 5
following a purchase from 21/06/2018
Contact and service by phone very satisfactory. Well guided following an online order error, corrected directly.
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Yaen P.
Rating: 4 out of 5
following a purchase from 06/08/2018
package received in good condition simple and correct packaging
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F
Froment S.
Rating: 5 out of 5
following a purchase from 31/07/2018
Perfect!
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D
David B.
Rating: 4 out of 5
following a purchase from 31/07/2018
DELIVERED QUICKLY, and very good quality
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Brigitte A.
Rating: 4 out of 5
following a purchase from 04/08/2018
Good
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Francoise P.
Rating: 5 out of 5
following a purchase from 27/07/2018
very satisfied with the trampoline purchased a few years ago, the purchase of spare parts is appreciated to continue its longevity. Fast shipping.
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Jean-Bernard C.
Rating: 5 out of 5
following a purchase from 24/07/2018
correct information, merchandise received as expected
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Jamila I.
Rating: 5 out of 5
following a purchase from 01/08/2018
excellent
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Sandrine H.
Rating: 5 out of 5
following a purchase from 24/07/2018
Order as expected
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D
Denis H.
Rating: 5 out of 5
following a purchase from 30/07/2018
good
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M
Michel M.
Rating: 5 out of 5
following a purchase from 02/08/2018
Corresponds to what we wanted
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M
Magalie B.
Rating: 4 out of 5
following a purchase from 01/08/2018
Good service received on time
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David L.
Rating: 5 out of 5
following a purchase from 02/08/2018
Excellent, very attentive and professional interlocutor
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N
Nadine P.
Rating: 5 out of 5
following a purchase from 20/07/2018
Phone and email contact. Clear and quick response.
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H
Hervé F.
Rating: 4 out of 5
following a purchase from 01/08/2018
Call to check if there was no error on the order, well done nice initiative.
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M
Mikael L.
Rating: 5 out of 5
following a purchase from 01/08/2018
Customer service is very helpful and friendly.
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R
Rene A.
Rating: 4 out of 5
following a purchase from 02/08/2018
very good just for the assembly plan a bit small.
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C
Cedric M.
Rating: 5 out of 5
following a purchase from 28/07/2018
Hello, purchase of a 3m60 trampoline: very good product, I who am quite difficult, this trampoline is of very good quality, robustness of the elements, whether it is the jumping mat or the frame, I found no defects... stainless steel, sturdy net, easy assembly 2h30 with my wife, calm assembly... our daughter is having a blast and so are we... remember to take the protective cover for winter. I highly recommend it, we searched, compared several suppliers then we preferred to pay a little more... we do not regret it... clean delivery packaged on a pallet. Buy on the site, secure payment, no worries. Nothing to say, I give 5 stars without any problem. ***.
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Agnès S.
Rating: 5 out of 5
following a purchase from 01/08/2018
Very satisfied.
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