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J
Rating: 5 out of 5
Exactly what I needed, thank you.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 229 published reviews
Summary of reviews
France Trampoline consistently delivers fast shipping and prompt order handling, with multiple notes of quick delivery, timely exchanges, and packages arriving within expected timeframes. Customers highlight reliable product guidance from attentive staff, helpful assistance in selecting the right parts and guiding installations, and after-sales support that efficiently resolves issues. The products themselves are described as durable and well-made, with easy-to-understand instructions, sturdy components, safe padding, and satisfying performance for both children and adults. Overall, the experience combines quick delivery, responsive service, and dependable, well-constructed trampolines and accessories.
All reviews
S
Rating: 5 out of 5
Super fast delivery!
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J
Rating: 5 out of 5
Very good after-sales service
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P
Rating: 5 out of 5
Perfect!
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É
Rating: 5 out of 5
Fast, perfect!
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D
Rating: 5 out of 5
I found the products I needed, the titles were clear. The fast delivery allowed us to set up the trampoline so that the children could use it safely.
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Response from France Trampoline
Thank you for your trust and for this comment! We wish you wonderful family playtime moments!
The France Trampoline team
The France Trampoline team
M
Rating: 5 out of 5
Fast delivery. No issues.
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D
Rating: 5 out of 5
The product was delivered to the collection point within the announced deadlines. The explanations exchanged orally allowed me to make the decision. Everything is perfectly satisfactory.
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Response from France Trampoline
Thank you very much for your feedback! Your satisfaction is our greatest reward. Thank you again for your trust!
The France Trampoline team
The France Trampoline team
C
Rating: 5 out of 5
Fast - quality accessories
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A
Rating: 5 out of 5
Excellent
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R
Rating: 5 out of 5
Super fast shipping and in accordance with the order!
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R
Rating: 5 out of 5
I received the goods quickly, they matched the description and fulfill their function perfectly.
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Response from France Trampoline
Thank you very much for your positive review! We are very pleased that you are satisfied with the fast delivery and the product and that it meets your expectations.
The team from Trampolin Technik
The team from Trampolin Technik
M
Rating: 5 out of 5
Thank you for a quick exchange for a trampoline protection cushion. Package received within 4 days. Very satisfying. Thank you again.
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Response from France Trampoline
Hello, thank you very much for your feedback! We are delighted that you are satisfied with the speed of our exchanges as well as the receipt of your protective cushion. Thank you for your trust and see you soon!
The France Trampoline team
The France Trampoline team
P
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
Excellent product great enthusiasm from the children
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L
Rating: 5 out of 5
fast delivery and product as described
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A
Rating: 5 out of 5
Everything is perfect! Very satisfied!
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Response from France Trampoline
Thank you very much for your feedback! We are happy to know that you are fully satisfied with your purchase.
The France Trampoline team
The France Trampoline team
F
Rating: 4 out of 5
The springs were very difficult to engage
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Response from France Trampoline
Hello, thank you for your feedback
Installing the springs does indeed require some force, but the supplied spring key usually makes it easier to stretch them. We are sorry that this step was difficult for you and hope that you are now fully enjoying your trampoline!
The France Trampoline team
Installing the springs does indeed require some force, but the supplied spring key usually makes it easier to stretch them. We are sorry that this step was difficult for you and hope that you are now fully enjoying your trampoline!
The France Trampoline team
V
Rating: 5 out of 5
Very good product
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C
Rating: 5 out of 5
Good product Compliant with the description
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E
Rating: 4 out of 5
Very good trampoline, in accordance with its description and meets our expectations. The only downside is the 2-step ladder, but we could only put one as if some hooks were missing, so it makes a big step to climb to the trampoline.
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Response from France Trampoline
Hello, thank you for your feedback and we are glad that the trampoline meets your expectations.
Regarding the ladder, your Start Up 250 trampoline is 50 cm high and the ladder designed for this model indeed has only one step. The height of the trampoline was modified a few years ago, and the ladder has also evolved from two steps to one.
The second is therefore not intended to be installed and can be kept as a spare part.
We understand that this may cause confusion and thank you for bringing it to our attention.
The France Trampoline team
Regarding the ladder, your Start Up 250 trampoline is 50 cm high and the ladder designed for this model indeed has only one step. The height of the trampoline was modified a few years ago, and the ladder has also evolved from two steps to one.
The second is therefore not intended to be installed and can be kept as a spare part.
We understand that this may cause confusion and thank you for bringing it to our attention.
The France Trampoline team
B
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
Perfect !
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E
Rating: 3 out of 5
We are generally happy, we just have a problem fixing the slide on the climbing dome.
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Response from France Trampoline
Hello, thank you for your feedback. We are delighted that you are generally satisfied with your purchase.
Regarding the fixing of the slide on the climbing dome, we invite you to contact our customer service so that we can verify the compatibility of your installation and assist you. If a fixing part is missing or defective, we can certainly send you one if necessary.
Thank you again for your trust.
The France Trampoline team
Regarding the fixing of the slide on the climbing dome, we invite you to contact our customer service so that we can verify the compatibility of your installation and assist you. If a fixing part is missing or defective, we can certainly send you one if necessary.
Thank you again for your trust.
The France Trampoline team
F
Rating: 5 out of 5
Good products and service.
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F
Rating: 5 out of 5
Perfect order, fits great on our trampoline
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Response from France Trampoline
Thank you François for your feedback! Glad that your order fits perfectly! The France Trampoline team
B
Rating: 5 out of 5
Product very well packaged Customer service is great
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Response from France Trampoline
Thank you Bruno for your feedback! Glad that the product and our service have satisfied you.
The France Trampoline team
The France Trampoline team
C
Rating: 5 out of 5
very fast delivery and quality product
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M
Rating: 5 out of 5
Perfect! The order and the shipment! Sent in record time!
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Response from France Trampoline
Thank you Marie-Thérèse for your feedback! Glad everything went perfectly!
The France Trampoline team
The France Trampoline team
N
Rating: 5 out of 5
All replacement parts are available quickly
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J
Rating: 5 out of 5
Very good company and very good customer service
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L
Rating: 5 out of 5
Effectiveness, speed and professionalism.
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C
Rating: 5 out of 5
Compliant and received quickly
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C
Rating: 5 out of 5
Fast delivery, in accordance with what I wanted!
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M
Rating: 5 out of 5
Thank you for the follow-up. Everything went perfectly.
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Response from France Trampoline
Thank you very much for your feedback! We are very pleased that everything went perfectly and that you are satisfied with your experience.
The team from France Trampoline
The team from France Trampoline
P
Rating: 5 out of 5
very good
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E
Rating: 5 out of 5
Perfect and extremely professional service. Fast delivery even when opting for delivery to a relay point.
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Response from France Trampoline
Thank you Emmanuel for your feedback! Glad that our service satisfied you
The France Trampoline team
The France Trampoline team
O
Rating: 5 out of 5
Product meets my expectations
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P
Rating: 5 out of 5
quality product. The previous one lasted 7 years to protect the trampoline from the weather and the rays of the sun (and the moon which also has its effect). thank you
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